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Banners - Frequently Asked Questions (FAQs)
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FAQs

How soon can I get a banner running?
Once we have your banner (which meets our specifications) and your payment, we can start your banner the same day.
 
How do I know I received all the banner impressions I paid for?
We use an automated banner program which calculates impressions every hour.  That way, your banner impressions will be averaged out over the length of your advertising term.  You may request statistics at any time. 
 
Can I target my header banner towards specific areas of the site?
No, Header banners rotate site-wide.  However, featured ads are often extremely effective and can be placed in specific Classifieds categories. We do have targeted footer banner locations available, inquire for details.
 
Would featured ads or a banner work better for my business?
It depends.  Banner ads are excellent for branding and getting potential customers to your website while featured ads are effective at highlighting new items, sales, or targeting specific customers.  Many advertisers take advantage of both.
 
What do you need to create a banner and how much does it cost?
We work with you to design a banner that matches your website.  We would rather you specify color scheme, fonts, text, and pictures so you are happy with the finished banner.  Our banner design fee is $25.  VW show or event banners are not subject to this fee.
 
How does the invoicing work?
We mail out a written invoice 30 days before your banner payment is due.  We invoice in 3-month minimums but we can send an invoice for 6 or 12 month increments.  We do not mail 2nd notice reminder invoices or late notices.  If payment has not been received by your banner's expiration date, the banner automatically stops displaying.
 
How do PayPal subscriptions work?
A PayPal Subscription allows you to set up automatic scheduled payment to TheSamba.com for your banner ad. You would be billed on the same day every month.  After agreeing to the payment terms, you may manage your subscription, including changing the payment funding source and cancelling the subscription from your PayPal account.
 
Can I cancel my PayPal subscription?
Yes, you can cancel your subscription from your transaction history at PayPal.com.  A subscription can be cancelled up until the day of the next scheduled payment.  The help menu on PayPal.com can walk you through this process.
 
What if there is a problem with my subscription payment?
TheSamba.com enables automatic reattempts if your subscription fails. You will be notified by PayPal via email of the reason your payment failed and given a chance to fix the problem before the next attempted payment.  Often, subscriptions fail because your credit card information has expired.
 
Why are there Google banners on TheSamba.com?
Google AdSense banners provide contextually related links that would be of interest to TheSamba.com members.
 
Do the Google banners take space from VW related advertisers?
No, Google banners do not take away from available VW advertiser space. Each VW banner is set to display a specific number of impressions per day. When the amount of page views exceeds this, a Google banner appears.
 
Why don't you have other banner formats available?
TheSamba.com will never have pop-ups, pop-unders, interstitials, overlays, or ads hidden within content.  We consider those intrusive and obnoxious.

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