TheSamba.com :: View topic - is C-E just a mith?? you tell me......

Fri Nov 01, 2002 4:28 pm

ive been trying to get ahold of Creative enginering now for the past three weeks. my girlfriend is going to buy me a roof rack for x-mas. and i figured if im not spending the dough than why not get the best. but i can get anyone to return my emails. can anyone that has dealt with them before, tell me if you had this much trouble getting ahold of them? im getting really close to sayin screw them and buy it somewhere eles(any idea where that somewhere else should be?).

Fri Nov 01, 2002 7:43 pm

Buster,

I bought a set of safaris from them last summer and went through many weeks of frustrating emails, most of them unanswered. They left out one of the seals when they shipped and it took a few weeks to get it after a week or so of trying to get them to respond.

I saw in here once that someone said they answer the phone and take care of business in a timely manner if you want to spend the bucks on Ma Bell.

I like my safaris..

Scott

Sat Nov 02, 2002 5:11 pm

I recieved a reply from my e-mail the next day, and that was only two days ago.

Sun Nov 03, 2002 9:27 am

When I get the money to order my safaris from them, I'm going to call instead of e-mail. I've heard they are much better at answering the phone than they are at answering e-mails.

Andrew
'58 Panel Bus
'60 European Beetle
'67 Deluxe Bus

Mon Nov 04, 2002 9:04 am

they are a PAIN to get ahold of. I finally got ahold of Mandy (after weeks of emails)and she said just order them off the website. I got my safaris 5 days after ordering them (3 weeks ago) off the website. YES 5 DAYS!!!! and ALL the parts were there! So if you want to keep playing email tag go ahead...or just order them.

r

Mon Nov 04, 2002 11:17 am

well i finally got a email after four million weeks. and come to find out that they dont produce the roof rack i want anyways. thats a bum deal.

Mon Nov 04, 2002 12:13 pm

try Tom Connors. Do a search on google for "tom connors" and "vw" and you will find his page. You must call him tho' he doesn't answer emails often. makes nice racks.

r

Mon Nov 04, 2002 1:59 pm

I just received my westie rack last night from C-E, it took about 5 months to sort out through email! Apparantly there email system got an overhaul and they've been having problems since. Once I got hold of them (phone) to confirm the order it only took 2 weeks for the stuff to arrive. The products are awesome, excellent quality. I recommend them, but contact by phone not email.

Mon Nov 04, 2002 6:45 pm

I bought a IRS Kit last year from them. Had soem problems and first would get answers in a few days. The would not get answers. Even with emails about Windows.

Tue Nov 05, 2002 7:29 am

I read through these posts last night and then tried with no success to find this Creative Engineering on Google...web address?

Tue Nov 05, 2002 9:08 am

The owner is Dave Palmer and his site is:

www.creative-engineering.com

Doug