TheSamba.com :: View topic - Matthew - Mr. Motorhead

Sat May 29, 2004 9:30 pm

Bug Parts Online in Pasa Robles CA, vwwillie@tcsn.net went out of his way to get me the fried eggs signal lens for my 65 Dual Cab. His products are in stock and ready to ship with no BS. We did have a problem with the order, it seems that the first shipment didn't arrive because of address error, and when I called Mathew he immediately sent a new set of lenses via Fed Ex. When that order was returned because Fed Ex wouldn't deliver overnite to my address, Mathew kept his cool and again shipped another set to me which I recieved in time for a State Patrol inspection. If Mathew would have treated me like so many companies do these days, I'd still be waiting for my parts.
Thanks Mathew, I know with all the shipping and time you spent you didn't make any money on my order. It's obvious your customers satisfaction is more important than the money. I hope this comment will send some business your way. It was a real pleasure to do business with you. And the lenses look great!

Sat May 29, 2004 10:44 pm

Thanks for the post, it's nice to read about somebody going the extra mile for the customer for a change.

Thu Feb 17, 2005 3:30 pm

I just had Matt build me three 36hp engines with the his featured 36hp rebuilt heads and I have to say those heads are pretty. They look new, nice combustion chambers not all pitted like some you see, steel seats so you can run unleaded gas and get some longevity out of that rebuilt engine without adding liquid lead or another gas treatment to your gas. I can't wait to get the one fired up this weekend and see how she does. I think anyone in the market would be remiss not to check them out!

Fri Feb 23, 2007 7:12 am

My first feedback for Matthew was lost in the server crash. Since then, I have ordered and recieved a stainless steel 4 tip WOB exhaust from him.
It went as smooth and pain free as the last order. WOW!

Not only does he provide great "oldspeed" parts, his service is next to non. I would recommend him to anyone! He even went out of his way to build a wooden frame to protect the exhaust for shipping and didn't add any additional packing charges.

I would recommend him to anyone! Excellent parts, excellent service, excellent guy.

Chris Murray

Sat Aug 02, 2008 6:24 am

I Just had Matthew take care of me on some parts and as usual, he's fast, friendly and professional. He's an asset to our hobby! Thanks!!

Mike