TheSamba.com :: View topic - VW Addict - jordancyr3@yahoo.com

Tue Jan 11, 2005 8:43 pm

Jordan Cyr - [email protected] or [email protected]

We bought a 'Bud Vase Very Rare Aluminum 1950's'. It was hobby store tin. (see pic)
And we bought 'one VW bus 1968-1979 Headliner light. Good Condition.' It had a missing tab. (see pic)
This broken tab part was not loose in the package therefore broken before sent.
Very poor packing! One newspaper stuffed in a plain brown envelope!
We asked for full refund, shipped them back and did not get any shipping refunded !
So Aluminum verses tin, Good Condition verses broken tab equals misrepresentation !
Jordan Cyr charged $5.00 shipping spent $1.06 plus one brown envelope on shipping.
Jordan Cyr said 'If you want a refund, I am not going to argue, but I want the products back first' and did not say that shipping would not be refunded.
When he received the vase and light the tone changed and he now says 'The items were as advertised' and shipping was not to be refunded.
So if you buy from Jordan Cyr <[email protected]> make sure that his advertisement is accurate.
http://www.thesamba.com/vw/forum/album_page.php?pic_id=103794
http://www.thesamba.com/vw/forum/album_page.php?pic_id=103793

Wed Jan 12, 2005 7:49 am

It appears that the information you show suggests it was misrepresented. Its one thing to lose out on shipping if something gets damaged but another if its not what you bought according to their description. Maybe the other party can come on here and put their side of it so it can be fairly sorted?

Arnie

Wed Jan 12, 2005 9:43 am

Toyfeild, Thanks for the feedback!

Now, heres what happened.

Buyer pays me with paypal for the auctions. My $5.00 shipping fee was too send two items, a vase and a domelight. I paid $.60 for the envolope. and $3.85 for shipping. Paypal also takes out almost $1.50 in the transaction, thus I think a $5 shipping is very fair! But thats ontop of the point.
Buyer sends me a email telling me the dome light is broken, its not the vase he wanted, etc.
OK, so I told him, I would refund him but only if he sends the items back, or else he might be like some of the others I have dlet with in the past, and sent money back and never got the items I sold to them.
So I got the envolope in the mail yesterday (which was very poorly packed... and even if I accidently "poorly packed it" to your standerds, why would two wrongs make a right?" So, he put a small peice of a newspaper and wrapped the dome light in a envolope and sent it back. To be a smartass? I dont know.

I emailed him yesterday, told him I got the items and I sent your money paypal. I refunded him, IN FULL. No, I did not refund him for the $5 shipping, which it OUTRAGOUS to him! And I don't fell as I should. I listed the auctions both with pictures and details of the items. And because they are not what he though they were, thats now my fault? I told him he was lucky I was giving him a refund because not everyone on here has offered refunds, I have been there.

So, now he is hammering on me paying for his $1.06 to send it back. How sad..? Here is out last two latest emails.

From: Philip and Catherine <[email protected]>
To: Jordan Cyr <[email protected]>
Subject: Re: Ad for 30 Pict-3 VW Carb and Intake Setup
Date: Tue, 11 Jan 2005 15:14:33 -0800

The refunds are not accurate. We sent you $25 total plus 1.06 for our return shipping. You refunded only $20. You have not include the refund of the shipping portion. Since neither of your products were as advertised the $5 shipping fees and our return shipping cost of $1.06 for a total of $6.06 should be refunded.

P & C

Phil,

The items were as advertised, but you decided to return them. As I told you before you returned them, I wasn't going to pay for the shipping fees. I don't get re-embersed for shipping, why should you? I thought I was doing you a favor by returning the items. Not many people would have. I gave you a full refund on your items. Not only that, but to top it all off, paypal took fees out of me, have I asked for that back? No. You should be happy I refunded your payment, why does this have to continue with nonsense.
Jordan

Now, Phil we all feel so sorry you lost $1.06 to send them items back to me. I feel just HORRIBLE! Do you want a cookie?

Wed Jan 12, 2005 9:54 am

Paypal gives you the option of refunding money through them back to a purchaser. When you do that, YOU get your PayPal fees back that apply to the refunded amount and the buyer gets their money. Look at the transaction info and you will see a button to click to refund the money.

Unless you told the buyer up front that he was going to absorb the PayPal fees, then it shouldn't be passed on to the buyer as a shipping cost. It's a cost of doing business that is absorbed by the seller.

Wed Jan 12, 2005 9:59 am

I am not saying its paypal. I don't charge paypal fees, $5.00 is about $.04 the actual cost for me to ship. I was just adding that in to prove to him, that I didn't make a dime and to give him a tissue to wipe his tears... but he doesnt understand that. $3.85 priority, $.60 envolope, etc. I dont charge handleing, its shipping.

Wed Jan 12, 2005 10:29 am

Also,

Do you remember this email?

Date: Wed, 05 Jan 2005 17:12:32 -0500

P&C,

If you say "I did not respond to yesterday's email" maybe its because it never got to me, so do not point fingers at me if it was your fault not getting to me.

The domelight was not broken when I sent it, it had a tab, everything was as pictured. I took pictures of the dome light and pictures of the vase on the classified ads when you purchased it.

If you want a refund, I am not going to argue, but I want the products back first, or else I am going to be out the money and the products. I will refund you for the products, I am not refunding for the shipping that it had costed me. That vase was never used before, so the only way it could be dirty is if dust got on it. Sorry it was in my garage and I didn't dust it.

Jordan Cyr

Wed Jan 12, 2005 10:33 am

Seems like a disagreement over how the items were represented then and who ultimately be responsible for return shipping. If the items were sent damaged or misrepresented, the seller should refund ALL costs. If the buyer didn't ask "enough" detail before purchasing and then didn't like what he recieved, then he should only expect a refund of the cost of the items.

Are the pictures linked from toyfield's message from the ads for the items or pictures he took? I'd be interested in seeing pictures before they were sent. Or were there no pictures in the ads at all?

Wed Jan 12, 2005 11:40 am

Yellow,

Its nice you are trying to be the mediator, but your not. Anyway, no those are his pictures. I had ads with pictures, if you had read the 1st post I sent in the emails. They pictures clearly represented what I was selling. Yes, there were pictures in the ads. I dont have them anymore, because they are off my comp and off the samba. I don't keep old ads, or old pictures.

Wed Jan 12, 2005 11:40 am

VWaddict...didn't you have trouble with "toyfield" a while back... I seemed to remember a post about this? I think they wanted something and you could not get in touch with them because they went out on a tour or something like that.... ? Am I mistaken? Why is that name "toyfield" ringing a bell? Anyway...hope all is well there in Maine!

Wed Jan 12, 2005 11:43 am

Volks,

We could use some more snow up here. We have some, but the trails would be so much better and we would have more out of stators come up if we got the snow we wanted.
I dont ring a bell my way, but who knows. I just don't understand some people. Why do I get all the people that wine? Maybe he wants some crackers. I appriciate all business I get from the samba and I let each and every buyer know that, but on stupid things like this, it just doesn't make sense.

Wed Jan 12, 2005 12:08 pm

Not trying to be a mediator at all... just curious to see how they were represented which was the original complaint for this thread.

IMHO, shipping an item like a domelight in a envelope is just asking for it to be broken in transit. A box could be set upon it, it might be tossed against something, postal service machinery could grab and break it. I'm not at all surprised it arrived like that, and just because the broken piece wasn't in the envelope doesn't mean it didn't poke through and come out along the way. Putting it in a box would have protected the item better and cost exactly the same for postage.

See? No longer a mediator... ;)

Wed Jan 12, 2005 12:16 pm

Yellow, I understand that. It would have been the same cost to ship the vase alone or with the domelight or not, cheapest way priority is $3.85. It did come back broken. Maybe it was my fault, or maybe he broke it there, different story.
Once again, he sent it back in many worse conditions then I sent it to him, atleast I padded it, and marked it fragile. He sent it back, wrapped on a 8" by 4" newspaper strip barely covering it. Almost the same way I sent it to him according to him, and he whined to me about it. Then why the heck did he send it back the same way, does that make any sense?

Wed Jan 12, 2005 12:26 pm

Yeah, that would have pissed me off too, to receive it back like that. Especially if the buyer was expecting to get some level of cooperation from you, why try to insult you before you made good?

I too remember somthing about toyfield from before.... something about the wrong sparkplugs being sent and then being away... maybe?

Good luck to both of you in sorting this out!

Wed Jan 12, 2005 12:56 pm

YellowSplittie wrote: Yeah, that would have pissed me off too, to receive it back like that. Especially if the buyer was expecting to get some level of cooperation from you, why try to insult you before you made good?

I too remember somthing about toyfield from before.... something about the wrong sparkplugs being sent and then being away... maybe?

Good luck to both of you in sorting this out!

yeah yeah yeah...the plugs...that's it...something about them not being the ones advertised and they wanted their money returned to them BEFORE they shipped it back to the seller they got it from. Hope they are not trying to get their money back for that original deal...seems a bit fishy...
VWaddict...send a moose after 'em....!

Wed Jan 12, 2005 1:07 pm

Volks,

Shhh.. that moose was a secret between me and you.
I must have a horrible memory, cause I don't remember selling.. plugs. Its funny you too do. Doing a search as we speak.

Wed Jan 12, 2005 1:23 pm

VW addict,

I tried the search...no luck..... I also remember saying something in that original thread, then you sent me a PM and I somehow never erased it...I still have it....funny! But it does not reference any leads to finding that thread..... now it is going to piss me off until I find it..... crap! Oh yeah the moose thing was a secret....damn it.... guess I shouldn't suggest that black bear then....crap, there I go again!

You getting that rain like we are....sucks...freezing rain...hate it...wish I was blue hair..

How are the bugs coming..... have not talked with you for a while.... let's do lunch. Good luck.

Wed Jan 12, 2005 1:32 pm

http://www.thesamba.com/vw/forum/viewtopic.php?p=330984&highlight=#330984

This may be the thread I was thinking of...

Wed Jan 12, 2005 1:37 pm

Yea, Yellow thats it. I think thats the reason I dont remember it, its not about me. Haha. Its good you found it, Volks said he was putting himself through pain to find that!

Lunch, hmm, sounds good. How about pizza in Africa?

Thu Jan 13, 2005 5:25 am

Yeah ok, but this time I will buy...you are such a generous guy...thanks for the semiphores by the way..I wish you would take some money for them...geez....

yes that was the thread.... thanks I was going nuts trying to think of who that was about....it was not about VW addict..... oh well.

Thu Jan 13, 2005 6:46 am

i'm curious why did you accept the items back if you advertised them correctly in the first place? Also knowing that the light was broken/missing a tab (this was the reason they rejected it), surely if it was ok when u sent it why would you want it back in that condition?

Arnie