Cip1.com - [email protected] - California Import Parts

andk5591 · Posted: Fri Mar 04, 2011 4:03 pm Post subject:

Well - Posted earlier - still buying and still happy - They are still one of my 2 preferred vendors and I highly recommend them. Crap happens every once in a while with any supplier.

And the stuff on the sheet metal - almost all of the new stuff that everyone sells is pretty crappy and requres work to make it fit - and that is not just VWs - talk to anybody that works in a body shop and ask how well panels fit from any of their suppliers. Once they are able to talk after laughing uncontrollably for 10 minutes or more, you may get enlightened.
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D-Dubya Manx clone - 63 Short pan,1776.
Rosie 65 bug - My mostly stock daily driver.
Woodie 69 VW woodie (Hot VWs 7/12).
Maxine 61 Cal-look bug - Cindy's daily driver.
Max - 73 standard project at wife's request and your gonna die when you see this one.

lumber-baron · Posted: Fri Mar 04, 2011 4:21 pm Post subject:

I understand its not "PLUG-N-PLAY" Rolling Eyes

BUT there was no F@#&* way to tweak these, did you look at the pictures? #Bad Talk

It's a free country - you can buy their shit and put up with thier "LIP SERVICE" if you choose, I just wanted to share my dissapointment and if you read this entire post, there are many more negative than positive remarks. Like I said, the WW doglegs were lightyears ahead in quality and fit Not talking

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'62 15 Window in need of a good home
'60 23 Window in need
Aristotle never owned a bus - The sum of it's parts is greater than the whole.

andk5591 · Posted: Sat Mar 05, 2011 5:14 am Post subject:

OK - I understand and WW is my "other" preferred vendor. Problem is that a lot of times it seems that everyone has the exact same parts. But not always and I understand that. And what really bites is that one time you can get a really nice piece and the next time, its rough - and this is true from most of the suppliers. I totally understand your frustration - been there.....(still am on occasion)
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D-Dubya Manx clone - 63 Short pan,1776.
Rosie 65 bug - My mostly stock daily driver.
Woodie 69 VW woodie (Hot VWs 7/12).
Maxine 61 Cal-look bug - Cindy's daily driver.
Max - 73 standard project at wife's request and your gonna die when you see this one.

lumber-baron · Posted: Sat Mar 05, 2011 7:40 am Post subject:

What really pissed me off was not the product so much as the way they handle issues, you can read it it this post over and over, their answer to a quality issue isn't "we'll take care of it" it's "YOU DEAL WITH IT" Evil or Very Mad

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'62 15 Window in need of a good home
'60 23 Window in need
Aristotle never owned a bus - The sum of it's parts is greater than the whole.

Filipe · Posted: Fri Apr 22, 2011 1:59 pm Post subject:

My order took less than 1 week to arive...in Brazil! hehehe
Nothing to say but Great Shop!
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BugMan114 · Posted: Sun May 08, 2011 4:38 pm Post subject:

placed my first order with CIP1 a few weeks ago, took advantage of the free shipping (10-14 day i believe) option, it only took a week to arrive. everything was as it should. some parts were from wolfsburg west which i thought was funny (thought they woud re-box it or something Laughing

). Very easy and smoothe transaction. never even had to call them, did it all online. the package was packed ok. I personally would have used a little more packing material (shredded paper, newspaper, etc.), but everything came undamaged so i'm happy. but a few of my friends have said that some parts they've ordered have come damaged (which CIP1 did take care of in a fast professional manner), so i would suggest using a little more packing material. anyhoo, i will definately be placing many more orders with them in the near future. Many thanks Very Happy

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1974 Super Beetle: Custom resto in progress
1972 Super Beetle: Daily Driver
1971 Std. Beetle w/ 1929 Mercedes Benz Gazelle kit
1960 Baja Bug
1969 Baja Bug
Sand Rail- Homemade
Sand Rail- FUBAR

Aircooled Airheads

Why the hell do they call it a gland nut. its obviously a big fat bolt!!!

typesoneandtwo · Posted: Tue May 10, 2011 11:18 am Post subject:

I am very displeased my recent purchase. I bought this for my Bus.
http://www2.cip1.com/ProductDetails.asp?ProductCode=VWC-211-201-119

According to cip,

BWD · Posted: Mon May 16, 2011 11:36 am Post subject:

Placed an order last night and later realized I had made a mistake, called CIP1 this morning, talk with a lovely young lady named Tascha. Not only was she very nice, she handled my problem in the blink of an eye!
Thanks Tascha! Very Happy

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BWD
JHC
OGFOC
1966 Beetle

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BWD · Posted: Fri May 20, 2011 7:37 pm Post subject:

Got my order today, free shipping (10 to 14 days) took less than a week!
On top of that, no sales tax and a 15% discount! Cool

So far, so good!
I will use CIP1 again! Wink

_________________
BWD
JHC
OGFOC
1966 Beetle

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neil68 · Samba Member Joined: March 17, 2007 Posts: 2227

drnewman · Posted: Sat May 21, 2011 5:35 pm Post subject:

I bought an alternator kit from them. It took about a week and a half to get it, free shipping. No complaints here.

zozo · Posted: Sun May 29, 2011 4:50 pm Post subject:

Bought a 1/4 pan from them. To say I'm disappointed would be the understatement of the century. Waiting to see if they deal with it, or if I'm left to deal with it.

PS I don't think Brazil should make a damn thing for export.

firula · Posted: Tue Jun 21, 2011 3:48 pm Post subject: Re: doglegs

berncad · Posted: Thu Jul 21, 2011 6:59 am Post subject: California Imports

It was cool to read the input on my complaint. So far it's just as I figured. Most input was positive to CIP, although you notice they didn't have a problem. However when a customer starts to have a problem and expecially when the problem is larger they fail to deliver.

This was my experience too so I thought I'd be O.K. Then a catastrophe happened and they ran the other way. Just to give you guys a hint, they told me they were not going to ship the flywheel back to the Malasian vendor until they had a bulk shipment ready (came down from upper management). Sense any attitude here?

My dealings with them on a midmadnagement level have been been pretty good although they seem a little embarrased when they have to deliver the draconian decisions of ownership higher management. The guy/guys that run CIP are scumbags.

The question for a purchaser is: What do they do when there's a big problem, say like a run of defective parts....Oh we can't help you, we've shipped you a replacement once. So the distributor mnfg says we'll replace it. The intended contract with CIP is you ship me a quality part. If they don't it's CIP's problem. What happens when CIP has a jobber mnfg. the part. The jobber doesn't give a damn and neither does CIP.

Buying from CIP is purchasing at you're own risk escpecially when there anything that results in substantial consequenses to CIP's ownners/administrators. The only vote we have as customers is to not do business with scumbags.

Bruce · Posted: Thu Jul 21, 2011 11:27 pm Post subject: Re: California Imports

jessereitz · Posted: Sat Aug 06, 2011 10:18 pm Post subject:

Has anyone bought any floorpans, heater channels, or any other sheet metal from them? They seem comparable to WW in price, but are in stock. And they have higher quality heater channels according to their website.
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1964 Type 113- Waiting for $$$ for off-pan

jdarends · Posted: Thu Aug 25, 2011 5:18 pm Post subject:

MattZ · Posted: Fri Aug 26, 2011 5:40 am Post subject:

Two months ago I bought the cheaper ($189) carpet kit for my 74 bus. I knew the quality wouldn't be great, but this is unacceptable.

First, there is a seam right across the middle of the cabin floor. The seam has both sides tucked under, so it's raised and looks horrible. They contacted the manufacturer, and this is by design. I say that should be in their ad cause most people wouldn't accept this.

Secondly, the advertisement says this is a 10 piece kit, but I only got 8 pieces. The small pieces that go on the backs of the driver/passenger seats were not included. They wanted me to send a picture, which i did. Waited weeks and they said they got the replacement from the company, but got the wrong ones. They tried again, and were sent directly to me. Wrong ones again. They contacted the manufacturer who said they don't include those pieces in the kit anymore.

I installed a couple pieces because I was sure I would get them. They were in the picture and description, right? Because I installed them, I can't get a refund.

I'm ripping this crap out and buying something from someone else. Have to eat the $200 loss.

So unless you don't need those pieces and like the seam across the floor, I'd pass on this. Very dissapointed in their service.

Also checked yesterday and the ad still has the picture and description of being a 10 piece set, though they've known for a couple of weeks that this is incorrect.
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1975 Le Grande Super Beetle (The Grape)
1974 Sportsmobile (Lucy)

Mopar92 · Posted: Wed Oct 19, 2011 8:38 am Post subject:

I have no negatives to say about their tech help or their parts, or packaging. The shipping on my past few orders was 10 days , that's ridiculous. I would expect 2-3 day shipping on small orders. I wish you guys would add USPS priority shipping to your shipping list. My only complaint is slow and expensive shipping....

gotitforfree70 · Posted: Fri Oct 21, 2011 6:56 pm Post subject:

since it's October cip 1 is having 20 % off sale right now. prices have gone up in the last 2 years (looks like 20 % ....) anyway I order a tmi carpet kit (salt & pepper) but some one beat me to the only one left . Cip 1 says that we both had it in our shopping cart at the same time. They called on Tuesday 10/18 to say if I want to wait for another kit, It would take tmi to make one (about a week) then they would mail it from the factory to me....I said sure,,,,, I got it (the carpet kit) at my house on Thursday 10/20 , the tmi factory is only 15 minutes away from my house !!!!! I guess they had one made already....LOL.

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Cip1.com - [email protected] - California Import Parts
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