CB Performance

[KopfenJager]

Just wanted to say that my father and I have ordered parts from CB since I was a kid. We have always aquinted CB with quality parts and don't mind paying extra, thou CB is very competitive with there prices. Over many years we have had very few complaints. We have had a couple orders held up do to a back ordered part, but when called they shipped what they had and then shipped for free the remaining parts. The one lady has been rude a few times, but hey thats just how things go. Pat has responded to emails within a timely manner, and considering how busy the man is I was glad he took the time to answer my questions. To sum things up, yes we have had a few unhappy experiences, but we are very happy with CB overall and will continue to order from them and send buisness there way.
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SI VIS PACEM PARA BELLUM

[slowvolks1969]

I just received an order from CB Performance & bought parts from them many years ago. Never had any problems. Nice people to deal with.
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Every time that wheel turn 'round, bound to cover just a little more ground.

[pip hancox]

having just ordered my first parts with CB in a very long time, i don't have a complaint as such but am just a bit puzzled.
i called monday morning of last week to order "in stock" parts that i needed by this weekend (hence ordering first thing monday) and was told my package would go out the next day,tuesday. although being used to working frequently with ISP and Wolfsburg West and having my orders always shipped out same day, this was no biggie. i'm also in so cal so figured should arrive wednesday.

come thursday afternoon, not even an email with a tracking number so i give them a call. spoke with a girl who told me she didn't know why i would have been told tuesday as they have about a 4 day shipping delay and my parts were still sitting on a shelf! not being amused by this, i explained i needed my parts asap and she told be she'd look into it and call me back in 15 minutes. 2hrs later i gave up waiting and called her back. although at first she didn't seem to remember anything about me she then assured me it would go out that day.

as promised my stuff arrived friday and everything worked out but, guys really, how can there be such a delay to ship stuff out? especially when i've been told it would go the next day? who knows how long it would've sat there if i hadn't called. this is not to say i wouldn't order from them again but if i was in a hurry for a part i would choose to buy elsewhere.
cheers,
pip.

[vwfanatic67]

Ive never understood that about them. They have a express delivery charge if you want them to ship it the same day from what I been told several times. They always seem to be backed up on shipping orders.
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"white trash but worth every cent"

SBS #74
52 Split Beetle
60 Panel
65 Notchback
More if my wife would let me!

[71sbeetle]

Just placed yet another order with CB (have ordered from them many times in the past), and once again very happy with the way I was treated. I had many (MANY) questions and decided to email Kevin L and send a PM to Pat D on here. They answered all of my questions rapidly! Pat D gave me a lot of advice for my future engine rebuild, and best of all was not pushy at all (I never mentioned I was buying the parts from them). I ended up calling him at CB and asking even more questions, details, and tips on building my engine, and he was more than happy to help me out. He actually went out of his way to get my answers and went out of his way to make sure everything was right.
We all know that there are less and less reputable places in the VW business, and we all know we want to keep or beloved VWs running and running great, and I am glad CB Performance is going out of their way to keep the VWs on the road, and I will definitely not hesitate to contact them again for advice and to buy parts!
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Alte Schule Vintage and Performance VW club
www.gareymartin.com
flickr

[cnogueiraneto]

I bought in 5/08/12 one Magna F/S kit ( the new fuel injection and spark kit ) to be assembled in one Builder's Choice Engine kit 2007cc.
I had to wait until the end of January to assemble the kit because the engine itself was to be assembled.
When we put the engine to work with the injection assembled, the engine run well but was not properly tuned.
I spend the next three months trying to tune the engine but with no lucky.
I spoke with Mark Lawlees about the tunning and he always helped-me
Then the things getting worst, the engine sudden stop work just to resume after few minutes, the O2 sensor stop working, the IAC valve with strange behavior and another problems.
After a little distress I decide to return the ECU, I spoke with Mark and he informed me that the ECU was under warranty.
Then I sent the ECU back to USA (I'm in Brazil), after one week she arrived at CB, then two days later Mark informed me that the ECU had to be exchanged, what was done with no charge.
After three weeks it arrived in my home ( just a note the item took one week to go to CB and then took three weeks to go to my home, just because the customs in Brazil delayed it)
I installed the new ECU ( that was sent with the same map that was sent in the first time), and surprisingly the engine was perfect, the tune perfect, the idle perfect, the accelerations perfect.
I wrote all this to thanks the guys from CB Performance.
For me one company deserve my respect when one thing goes wrong and they honor the commitment with the client by solving the problem
I'm a costumer from CB Performance, recomend this company and I will buy from them again.
And about the Magna F/S is a great product my car run smooth and when I need, the injection delivers all power as requested.

Obrigado

Clovis Nogueira