Hello! Log in or Register   |  Help  |  Donate  |  Buy Shirts See all banner ads | Advertise on TheSamba.com  
TheSamba.com
 
CB Performance fine print... WTF!
Forum Index -> Buyer and Seller Feedback Share: Facebook Twitter
This topic is locked: you cannot edit posts or make replies.
Print View
Quick sort: Show newest posts on top | Show oldest posts on top View previous topic :: View next topic  
Author Message
Vito85
Samba Member


Joined: September 01, 2012
Posts: 105
Location: tx
Vito85 is offline 

PostPosted: Sun Aug 10, 2014 10:07 am    Post subject: CB Performance fine print... WTF! Reply with quote

Oh Lord !!!

I just purchased valve covers, gasket and clips.... everything was fine.... until I paid for the items

AFTER I paid for the items...... I see a very scary fine print....

Why do not disclose the fine print up front ???

I hope do not get screw on these deal!!!!



does anyone has a good exprerience with cbperformance ???

this is my 1st time buy stuff from them and the fine print it is very scary... scecially since they do not show it to you until AFTER you paid.....



quote


FREIGHT CLAIMS: ALL goods shall be considered to be delivered to the purchaser when they are placed in the hands of the carrier and consigned to the purchaser. All claims of loss, damage or destruction must be made by the purchaser to the carrier.
. . . . . . . ALL SALES "AS-IS" - NO WARRANTY - NO REFUND . . . . . . .
We value you as a customer and will make every effort to keep you happy. However, because we sell only highly specialized racing parts, we can make NO WARRANTY whatsoever. Consequently, all sales are on an "AS-IS" basis. These are automobile parts designed for specific uses in automobiles only. The parts may be dangerous and may cause injury if used for any other purpose, or otherwise misused. They may also be dangerous and may cause injury if modified, redesigned or altered before use. CB Performance Products will not assume any liability for and will not pay you for any injuries caused to you or others by any misuse, modification, redesign, or alteration of our products. These parts are not for use on public highways, off-road racing purposes only. CB Performance Products, Inc. will not be responsible for any incidental or consequential damage including direct or indirect labor, towing, lodging, garage, repair, medical or legal expense in any way attributable to the use of any item in this catalog or to the delay or inconvenience caused by the necessity of replacing or repairing any such item. No Exchanges or refunds will be made after (30) days of purchase. No Returns allowed unless authorized with a Return Authorization Number by CB Performance Products. *ALL RETURN AUTHORIZATION NUMBERS ARE VALID FOR 30 DAYS FROM THE DATE AUTHORIZED* Authorized returns must be prepaid. COD shipments will not be accepted. ALL Returns are subject to a 20% restocking fee. Claims for shortages or wrong parts received must be made within 24 hours of receipt of goods.


Last edited by Vito85 on Sun Aug 10, 2014 10:15 am; edited 1 time in total
Back to top
View user's profile Send private message Gallery Classifieds Feedback
vwracerdave
Samba Member


Joined: November 11, 2004
Posts: 15279
Location: Deep in the 405
vwracerdave is offline 

PostPosted: Sun Aug 10, 2014 10:15 am    Post subject: Reply with quote

That is completely standard for any company that sells any type of product.
_________________
2017 Street Comp Champion - Thunder Valley Raceway Park - Noble, OK
2010 Sportsman ET Champion - Mid-America Dragway - Arkansas City, KS
1997 Sportsman ET Champion - Thunder Valley Raceway Park - Noble ,OK
Featured in Dec. 2001 HOT VW's Magazine page 63

Watch my racing video's http://www.youtube.com/user/okvwracer/videos
Back to top
View user's profile Send private message Gallery Classifieds Feedback
Vito85
Samba Member


Joined: September 01, 2012
Posts: 105
Location: tx
Vito85 is offline 

PostPosted: Sun Aug 10, 2014 10:21 am    Post subject: Reply with quote

when the disclose of the fine print is upfront or before you hit pay ..... I agree is normal but NOT after you paid for the items

sound to me very scary


It is not a used car or craiglist that I just bought "AS IS"

I just bought a NEW piece of equipment for my car, NEW item, should have warranty...

I hope evreything goes fine....
Back to top
View user's profile Send private message Gallery Classifieds Feedback
mcmscott
Samba Member


Joined: March 12, 2010
Posts: 4848
Location: sanger ca
mcmscott is offline 

PostPosted: Sun Aug 10, 2014 11:22 am    Post subject: Reply with quote

CB is probably the longest running aftermarket supplier of vw parts, for a reason.
_________________
There are no stupid questions, only stupid people,

68 Ghia
67 T-1
65 Notch
02 Mexican beetle
74 Thing
15 Long travel rail
07 Nomad
05 f-250
Back to top
View user's profile Send private message Gallery Classifieds Feedback
chrisflstf
Samba Member


Joined: February 10, 2004
Posts: 3413
Location: San Diego
chrisflstf is offline 

PostPosted: Sun Aug 10, 2014 11:39 am    Post subject: Reply with quote

I doubt you are at much risk buying a pair of valve covers. Stop stressing over it
Back to top
View user's profile Send private message Gallery Classifieds Feedback
Q-Dog
Samba Member


Joined: April 05, 2010
Posts: 8688
Location: Sunset, Louisiana
Q-Dog is offline 

PostPosted: Sun Aug 10, 2014 11:41 am    Post subject: Reply with quote

I have bought several times from CB Performance. No issues.

The disclaimer is pretty standard, especially for "racing/performance" parts.
_________________
Brian

'69 Dune Buggy
'69 Beetle Convertible
'70 Beetle
Back to top
View user's profile Send private message Gallery Classifieds Feedback
jfats808
Samba Member


Joined: December 10, 2007
Posts: 5022
Location: oahu hawaii
jfats808 is offline 

PostPosted: Sun Aug 10, 2014 11:45 am    Post subject: Reply with quote

Cb has a great rep, due to tons of orders their shipping is slow for that reason. They will back up a faulty part if it doesn't work as designed. Dont panic. Disclaimers are standard for any company. Did any of your parts not work?
_________________
2276 IDA's 86C 11-1 DD !
2017 48 Trijet DRLA's W125

Rockstar Suzuki wrote:

You might as well put 10 year build in your bullshit sig, as it will NEVER run. Also your a dick

You can always learn something new, even from a fool.
Check your oil levels routinely!
Back to top
View user's profile Send private message Send e-mail Gallery Classifieds Feedback
Eaallred
Samba Member


Joined: May 18, 2003
Posts: 5756
Location: West Valley City, Utah
Eaallred is offline 

PostPosted: Sun Aug 10, 2014 11:47 am    Post subject: Reply with quote

CB can't guarantee the shipper will do their job right. They aren't obligated to back them up.

If the stuff shows up damaged by the shipper, this disclaimer basically lets you know that you deal with them (UPS, FedEx, DHL, etc) about the damage they caused, not CB. Because the stuff was fine when CB handed it to them.

Standard stuff from any mail order company.
_________________
Eric Allred

You have to remember something: Everybody pities the weak; Jealousy you have to earn.
Back to top
View user's profile Send private message Send e-mail Gallery Classifieds Feedback
Howard 111
Samba Member


Joined: July 09, 2005
Posts: 1827
Location: Virginia
Howard 111 is offline 

PostPosted: Sun Aug 10, 2014 11:53 am    Post subject: Reply with quote

CB is a top notch company. That fine print is because everyone is so "sue ready" these days. If you have a problem with any CB part, they will make it right.
Back to top
View user's profile Send private message Send e-mail Classifieds Feedback
57 Rag
Samba Member


Joined: October 24, 2006
Posts: 1145
Location: Paradise
57 Rag is offline 

PostPosted: Sun Aug 10, 2014 12:54 pm    Post subject: Reply with quote

Been buying stuff from them for many many years without a problem and I'm here in the middle of the pacific! Shipping is a lil pricey thats my only complaint with them and that's only cause they don't use USPS. Costs me like 20$ shipping for one of there slim sump 2$ gaskets. Evil or Very Mad So I ordered 4 then changed to a Jaycee sump plate!! Nice one lol. HATE IT when that happens. But don't worry they're a great company!
_________________
57 Ragtop
84x94 86C
IDAs
Back to top
View user's profile Send private message Gallery Classifieds Feedback
neil68
Samba Member


Joined: March 17, 2007
Posts: 3440
Location: Calgary, Canada
neil68 is offline 

PostPosted: Sun Aug 10, 2014 12:58 pm    Post subject: Shipping and Returns Reply with quote

CB's "Shipping and Returns" policy is clearly shown on their website, so that you can read about it prior to placing your order.

As stated, it is no different than any other business will state...it is the carrier's responsibility to deliver undamaged goods. I live outside the USA, and my CB orders have always arrived well-packaged, in order to protect parts from damage during transit.
_________________
Neil.

Der Kleiner Rennwagens
68 Beetle 2332 cc, 204 WHP
12.5 seconds @ 107 mph
Dynojet Test: https://www.youtube.com/watch?v=M9B_H3eklAo
Back to top
View user's profile Send private message Gallery Classifieds Feedback
Hotrodvw
Samba Member


Joined: July 06, 2004
Posts: 6327
Location: Orygun
Hotrodvw is offline 

PostPosted: Sun Aug 10, 2014 1:19 pm    Post subject: Reply with quote

Long time CB customer here as well. If you have an issue, and I'm sure you won't, communicate with them. Communication solves a large host of problems.
I bought Brakes from them, had to send them back and be fixed...they took care of it.
_________________
'67 Sunroof
Eric

78x94 with IDA's....oober fun

Horsepower is an addiction........Addictions cost
lots of money!

Hose & Fittings


Last edited by Hotrodvw on Sun Aug 10, 2014 6:05 pm; edited 1 time in total
Back to top
View user's profile Send private message AIM Address Gallery Classifieds Feedback
miniman82
Samba Swamp Donkey


Joined: March 22, 2005
Posts: 9515
Location: Southern Maryland
miniman82 is offline 

PostPosted: Sun Aug 10, 2014 3:54 pm    Post subject: Reply with quote

You won't have any problems with CB, they been around since before me and I suppose they will still be here long after I'm gone. Pat comes on here every now and again, communication is key. Don't drag them through the mud publically till you give them a chance to make things right- they have a good reputation but they won't bend over backwards for people making ham-fisted attempts to defame them online.
_________________
Build thread: http://www.thesamba.com/vw/forum/viewtopic.php?t=212747

Glenn wrote:
satterley_sr wrote:

I just wanted to bitch but I'm getting no sympathy.


Welcome to the Samba.
Back to top
View user's profile Send private message Visit poster's website Gallery Classifieds Feedback
Howard 111
Samba Member


Joined: July 09, 2005
Posts: 1827
Location: Virginia
Howard 111 is offline 

PostPosted: Sun Aug 10, 2014 4:07 pm    Post subject: Reply with quote

Pat is a nice guy, and he cares about how customers see CB's products because he is involved in the development of them. He was once in one of the VW magazines as one of the top 10 engine builders in the world.
Back to top
View user's profile Send private message Send e-mail Classifieds Feedback
sloboatnova
Samba Member


Joined: September 20, 2009
Posts: 989
Location: Broken Arrow, Ok
sloboatnova is offline 

PostPosted: Sun Aug 10, 2014 4:15 pm    Post subject: Reply with quote

Ya, cb perf is one of the best companies. You don't need to worry.
_________________
Ms Hoover, I glued my head to my shoulder.


3BT Baja build page
http://www.thesamba.com/vw/forum/viewtopic.php?t=417564&highlight=3bt+baja
Back to top
View user's profile Send private message Gallery Classifieds Feedback
modok
Samba Member


Joined: October 30, 2009
Posts: 26740
Location: Colorado Springs
modok is offline 

PostPosted: Sun Aug 10, 2014 8:30 pm    Post subject: Re: CB Performance fine print... WTF! Reply with quote

Vito85 wrote:


AFTER I paid for the items...... I see a very scary fine print....

Why do not disclose the fine print up front ???



How old are you?

Most of that is standard bulloney that probably means nothing.


If you have a problem with CB, and YOU handle with a cool head, then your problem will be resolved fairly.
Back to top
View user's profile Send private message Gallery Classifieds Feedback
slalombuggy
Samba Member


Joined: July 17, 2010
Posts: 9131
Location: Canada
slalombuggy is offline 

PostPosted: Sun Aug 10, 2014 10:01 pm    Post subject: Reply with quote

Why are you ragging on CB Performance? If you go to the bottom of their home page and look under "Helpfull Info" All the fine print is right there to read before you buy if you take the time. They didn't hide anything

That said, I have 2 aluminm case engine and all the parts are from CB and never had a problem with them and they have been more than helpfull with anything I've had questions about or needed help with.

brad
Back to top
View user's profile Send private message Gallery Classifieds Feedback
Vito85
Samba Member


Joined: September 01, 2012
Posts: 105
Location: tx
Vito85 is offline 

PostPosted: Tue Aug 19, 2014 12:54 pm    Post subject: Reply with quote

That is completely standard for any company that sells any type of product.
YES IT IS, YOU ARE CORRECTO

CB is probably the longest running aftermarket supplier of vw parts, for a reason.
AGAIN, YES SIR, YOU ARE CORRECT

I doubt you are at much risk buying a pair of valve covers. Stop stressing over it
YES, I OVERSTRESS MYSELF ( NEED PROZAC+CYMBALTA+ETCETERA…..)

I have bought several times from CB Performance. No issues.

The disclaimer is pretty standard, especially for "racing/performance" parts.
I AGREE, YES THEY ARE

Cb has a great rep, due to tons of orders their shipping is slow for that reason. They will back up a faulty part if it doesn't work as designed. Dont panic. Disclaimers are standard for any company. Did any of your parts not work?
SORRY, I’M TRAUMATIZED, I PANIC VERY EASY

CB can't guarantee the shipper will do their job right. They aren't obligated to back them up.

If the stuff shows up damaged by the shipper, this disclaimer basically lets you know that you deal with them (UPS, FedEx, DHL, etc) about the damage they caused, not CB. Because the stuff was fine when CB handed it to them.

Standard stuff from any mail order company
I AGREE, AGAIN, I AGREE

CB is a top notch company. That fine print is because everyone is so "sue ready" these days. If you have a problem with any CB part, they will make it right.
YES, YES YOU ARE RIGHT, CRAZY PEOPLE JUST WANT SUE AND GET EASY MONEY

Pat is a nice guy, and he cares about how customers see CB's products because he is involved in the development of them. He was once in one of the VW magazines as one of the top 10 engine builders in the world.
I WOLUD LOVE TO MEET HIM AND ASKING (BEG) TO BUILD AND ENGINE FOR ME ( WHEN I HAVE THE $$ )
PAT, IF YOU READ ALL THESE, I APOLOGIZE, CBPERFORANCE ROCKS!! HOPE I CAN MEET YOU AND SHAKE UR HAND, AND HOPE ONE DAY I CAN PAY TO GET AN ENGINE MADE BY YOU

BUT SERIOUSLY, I AGREE WITH ALL OF YOU GUYS

IT WAS JUST A PANIC ATTACK
I’M OVERSTRESSED
AS A GREAT COMPANY THEY NEED TO PROTECT THEMSELVES FROM SUE READY PEOPLE

I JUST GOT MY CHROME VALVE COVERS KIT, LOOKS PRETTY GOOD, MY MECHANIC SAID THEY ARE VERY GOOD QUALITY
NEXT STEP…. THE INSTALLATION AND TEST THE VALVE COVERS
Very Happy
Back to top
View user's profile Send private message Gallery Classifieds Feedback
EverettB Premium Member
Administrator


Joined: April 11, 2000
Posts: 69733
Location: Phoenix Metro
EverettB is offline 

PostPosted: Tue Aug 19, 2014 5:11 pm    Post subject: Reply with quote

Fini.
_________________
How to Post Photos
Everett Barnes - [email protected] | My wanted ads
"Water is the only drink for a wise man" | "Communication prevents complaints"
Stop dead photo links! Post your photos to The Samba Gallery!
Back to top
View user's profile Send private message Send e-mail Visit poster's website Facebook Instagram Gallery Classifieds Feedback
Display posts from previous:   
This topic is locked: you cannot edit posts or make replies.    Forum Index -> Buyer and Seller Feedback All times are Mountain Standard Time/Pacific Daylight Savings Time
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

About | Help! | Advertise | Donate | Premium Membership | Privacy/Terms of Use | Contact Us | Site Map
Copyright © 1996-2023, Everett Barnes. All Rights Reserved.
Not affiliated with or sponsored by Volkswagen of America | Forum powered by phpBB
Links to eBay or other vendor sites may be affiliate links where the site receives compensation.