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SLVRSRFR
Samba Member
Joined: October 02, 2008
Posts: 154
Location: Guelph, On, CANADA
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 Posted: Mon May 25, 2015 9:26 am Post subject: Bus Boys |
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I ordered some new shocks from Bus Boys last Tuesday and asked them to e-mail me a tracking number... I didn't get an e-mail so now I am trying to get them on the phone again - no answer on Thursday, Friday, or so far today (I left a message and e-mailed with no response). Has anybody else run into the same problem? Maybe they just went on vacation!
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Brian
'78 westy, '64 sedan |
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Boesen
Samba Member
Joined: April 12, 2011
Posts: 536
Location: Iowa
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SLVRSRFR
Samba Member
Joined: October 02, 2008
Posts: 154
Location: Guelph, On, CANADA
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| Posted: Mon May 25, 2015 10:35 am Post subject: |
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thanks for the heads up on the holiday - hopefully that explains it!
Didn't notice that buyer/seller feedback - thanks for that as well.
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Brian
'78 westy, '64 sedan |
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aeromech
Samba Member
Joined: January 24, 2006
Posts: 16971
Location: San Diego, California
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| Posted: Mon May 25, 2015 11:09 am Post subject: |
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I've used Busboys in the past and in fact bought two of their VDO tach adapters recently. Walter is no longer with them, bummer. That said, the parts arrived in about 5 days. Not quick and not slow. Kinda medium.
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Boeing 727,737-200-300-400,757,767
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Capable of leaping tall buildings in a single bound |
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Wildthings
Samba Member
Joined: March 13, 2005
Posts: 50350
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| Posted: Mon May 25, 2015 11:40 am Post subject: |
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| aeromech wrote: |
| I've used Busboys in the past and in fact bought two of their VDO tach adapters recently. Walter is no longer with them, bummer. That said, the parts arrived in about 5 days. Not quick and not slow. Kinda medium. |
Never met Walter, but talked to him on the phone many times. I would guess he may have been well past retirement age. Never had a single problem with him that I can recall at this time. Glad the business is still there and didn't close its doors. Hope the new guys can figure it out. |
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richparker
Samba Member
Joined: November 24, 2011
Posts: 6982
Location: Durango, CO
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| Posted: Mon May 25, 2015 12:23 pm Post subject: |
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I dealt with Bill from BB about a month ago when I purchased a remaned steering box for my bay. I had no problems with them although they weren't the fastest. All good by me we are dealing with people in the ACVW market, it would be silly to think everything is gonna get done yesterday. It seems to be good although I only drove it around 120 miles before my engine blew. 
When I order from BD it's never faster then 10 working days until I get my product. Takes them at least 5 days to pick and pack my order then another 5 days for FedEx to get my order cross the country. I mostly order from CIP1 now. They offer faster service for me in the south west, their site tells you if the product is in stock or not and free shipping.
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Wildthings
Samba Member
Joined: March 13, 2005
Posts: 50350
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| Posted: Mon May 25, 2015 12:34 pm Post subject: |
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During Walter's time I used to get packages in just a day or two. Hopefully the new guys will follow suit with this kind of service. It seems a lot of these places must primarily sell the hobbyist who must not mind if their rig is down for a week over a $5 part. As someone who uses their old rigs as daily drivers and who takes long trips several times a year, I want to buy from people who get the package out the day the order comes in  , not sometime next week.  |
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rustybusjef
Samba Member
Joined: December 19, 2011
Posts: 329
Location: EVERETT WASHINGTON
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| Posted: Mon May 25, 2015 4:40 pm Post subject: |
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| I have very good luck ordering parts from Bus Boys , except for 1/2 of what I want is on backorder. Aeromech - how well did the adapters work ? |
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skills@eurocarsplus
Samba Peckerhead
Joined: January 01, 2007
Posts: 16879
Location: sticksville, ct.
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| Posted: Mon May 25, 2015 7:26 pm Post subject: |
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| Wildthings wrote: |
| As someone who uses their old rigs as daily drivers and who takes long trips several times a year, I want to buy from people who get the package out the day the order comes in , not sometime next week. |
start stocking spares/consumables. problem solved. then, you are only waiting for a part to come in to sit on the shelf
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| gprudenciop wrote: |
my reason for switching to subaru is my german car was turning chinese so i said fuck it and went japanese....... |
| Jake Raby wrote: |
| Thanks for the correction. I used to be a nice guy, then I ruined it by exposing myself to the public. |
| Brian wrote: |
| Also the fact that people are agreeing with Skills, it's a turn of events for samba history |
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Tcash
Samba Member
Joined: July 20, 2011
Posts: 12844
Location: San Jose, California, USA
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| Posted: Mon May 25, 2015 8:02 pm Post subject: |
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Please use the feedback thread.
busboys
Thanks
Tcash |
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Wildthings
Samba Member
Joined: March 13, 2005
Posts: 50350
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| Posted: Mon May 25, 2015 8:48 pm Post subject: |
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| skills@eurocarsplus wrote: |
| Wildthings wrote: |
| As someone who uses their old rigs as daily drivers and who takes long trips several times a year, I want to buy from people who get the package out the day the order comes in , not sometime next week. |
start stocking spares/consumables. problem solved. then, you are only waiting for a part to come in to sit on the shelf |
I have a very good stock by most peoples standards, but guaranteed I will not have every last part I think I need when I start a job. Luckily I have a local NAPA and a mom and pops FLAPS that are both very good and if they can supply what I need Halsey Imports typically will have my parts on my doorstep in a day. |
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BUSBOSS
Samba Member
Joined: January 21, 2009
Posts: 2161
Location: Northern California
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| Posted: Tue Nov 10, 2015 6:00 pm Post subject: Re: Bus Boys |
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Is Bus Boys still open? No answer on their telephone lines for the past week.
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All the redemption I can offer, girl, is beneath this dirty hood
1976 Westfalia
1970 Karmann Ghia Convertible (sold - but not forgotten) |
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murraymuzz
Samba Member
Joined: January 24, 2010
Posts: 13
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| Posted: Wed Dec 23, 2015 3:00 pm Post subject: Re: Bus Boys |
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Has anyone managed to get hold of Bill from Busboys by email or phone recently? 5th email to him this morning and still no reply. Not answering their phone this morning either. All I want to know is if they have received a returned faulty part and when I will be refunded. If Anyone can help would really appreciate it as I am an overseas customer...
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shiningstar76
Samba Brewer
Joined: July 12, 2003
Posts: 2689
Location: Savannah
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| Posted: Wed Dec 23, 2015 5:44 pm Post subject: Re: Bus Boys |
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My impression is that bus boys has a very old school culture. Parts knowledge is second to none, but don't expect Amazon shipping or response times.
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96 Tacoma
86 4Runner
My bus caught on fire and is now on the other coast with someone who gave me money for it. |
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SGKent 
Samba Member
Joined: October 30, 2007
Posts: 41031
Location: Citrus Heights CA (Near Sacramento)
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| Posted: Wed Dec 23, 2015 7:17 pm Post subject: Re: Bus Boys |
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http://www.thesamba.com/vw/forum/viewtopic.php?t=229998
Moderator note:
Please use this thread ONLY
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“Most people don’t know what they’re doing, and a lot of them are really good at it.” - George Carlin |
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murraymuzz
Samba Member
Joined: January 24, 2010
Posts: 13
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| Posted: Wed Dec 23, 2015 7:50 pm Post subject: Re: Bus Boys |
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Anyone live nearby, who can see if they are still doing business?
183 Lake Blvd E, Redding, CA |
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