Kaefer-Nostalgie - [email protected] - Walter Santoni

[marcelo gimenez]

Francisco sold me a pair oval yellow lenses and they were well package . Francisco is a honest man . I recomend Kaefer - Nostalgie . Very good seller .Marcelo from BRAZIL

[Terry Gaudet]

I bought some correct repro oval rubber running board mats from Francisco. They were delivered quickly and the quality was incredible. These are the best I have ever installed.
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Terry Gaudet

1950 Beetle Standard
1955 Canadian Custom
1956 Kombi w/SO23 kit
1965 Kombi walkthrough
1965 Double Cab

[German U-Boat]

Francisco,

Please reach out to me regarding my order. I have tried contacting you several times now via email and even left you a voicemail at 866-516-9511. We have always had great business relationships in the past and this sudden loss of communication is very concerning.
Please update me on my order and if you are facing any challenges I would like to know. I am very reasonable and understanding, but I need a little communication because right now I feel very concerned.

Thank You Francisco and below is my email address:
[email protected]
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~Steven G.~
1957 Dove Blue Kombi

[schmidtk]

I bought a Set of 16' Beauty Rings for my 54' Barndoor Deluxe.

Francisco sent me the Parts ultra fast and very safety packing. The beauty rings are beautiful!!!

Thank You very much Francisco!!!

Krisztián from Hungary

[Sisco1974]

Easy communication,
Quick shipping.
Good quality products.
What else?...
Thanks for the safe business.

[mdvanderploeg]

[65Micro]

If you advertise it, yes, you should readily have it available to ship. I have purchased a few items online......with the quote listed as "Priority Mail" and paid the price listed.....thinking I'd get it in 2-3 days.....not the case. 2 weeks later one shows up.

Here is one shipped to me. The other was an incorrect sized clock glass I ordered.....which I was charged 6.00 over on. I'm finding out the hard way by other split owners that they are the LAST place to go for replacement parts.

[ZENVWDRIVER]

Once again, I have purchased parts for my '54 bug with Francisco. And again, I am as pleased as can be.

I always first inquire if the parts wanted are in stock and usually they are...and never order on line. I have a one on one discussion and it works well.

Recently, I inquired about a '54 headliner and Francisco advised the material was out of stock and I did not buy

...when parts are in stock (the usual), I almost always send a personal check without a hassle and after a short delay, the parts are received in a timely fashion...always when promised! I am kept well informed throughout the process as well.

I have read some of the woes others have experienced and I must say, I truly have NEVER had a negative issue with Francisco or Mr. Crump, ever. We have a great relationship and I can't believe others would not have the same.

I feel like a valued customer and I am always pleased with the parts, I receive.

If you maintain a genuine line of communication, you will receive the same in return is my first-hand experience.

I wish everyone on thesamba was as great as Kaefer Nostalgie to deal with...and really, great hard-to-get vintage VW parts for a reasonable price are usually available...

Thank you Francisco!

_________________
5/50, pastel green 11G - SOLD
8/50, gray 11A Beetle
6/52, pastel green 11C - SOLD
11/4/52, black Zwitter - SOLD to my little bro.
1954 Porsche, pre A, with VW 36 horse- SOLD
1/54, black 11C Beetle - TRADED
2/55 Iceland green Beetle, on a 1965 pan
3/55 113 Beetle, stratos silver
1955 Messerschmitt KR175 - SOLD, sadly
1960 single cab
1962 SO33, with SO 42 interior
9/63 Pacific blue, Ghia
'87 Toyota MR2
'02 WestFORDia E-150, GAVE TO OUR SON

All super-heroes, wear a MASK

[FR52]

I purchased a "T"-Airfilter, rubber parts for the door windows and chassis to body washers from Francisco. Fine parts delivered in time and a good communication. I will surely come back to him for further parts.

Thanks Francisco

[Dean Bradley]

I recently, 3 weeks ago purchased two new taillight to wing rubber seals for my Nov 50 split window car , Not only was Francisco half the price of UK competitors I got them shipped promptly and had them in my hand within 11 days of placing my order . I'm very pleased and I'm happy to use Francisco and his company again

Thanks for all your help

Dean
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The Original German Folks UK

The path of the Righteous is Never Smooth .....

[andyvwbug]

I purchased a Motometer gauge holder strap from the guys, shipped on June 27 right after the payment and received July 4 in the UK. Quick and without issues. Thank you.
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1959 Type 11 De Luxe Sedan
1974 Type 151 1303 Convertible

[mrfixxit7]

I placed two orders with him, i told him that I needed the as soon as possible. I sent several emails and he never responded. It has been over a month since i placed the order and I still have not received any tracking information. He has horrible customer service and refuses to respond to emails.
I will never try to buy anything from him!!!!!!
Buyer be ware,

[type1vwjapan]

ordered some parts a while back and was very impressed with the quality of the repro split tail lights I received. they were exactly as described.

he even took his time and cared to make sure I got a perfect pair of lights, since there was a defect with the glass lens in the ones be had in stock. got me a perfect pair and they look just beautiful. you can bet he inspects all his parts and work before he ships them out.

sure it took quite a while to get my parts, but it was worth the wait.

he also ships overseas all the way to me here in Japan at a very fair rate.

I will definitely keep doing business with him as I source the hard-to-find split parts I'm looking for.

Thanks!

[mdvanderploeg]

I've written some fairly negative, but in my opinion deserved, feedback on Kaefer Nostalgie in the past. Specifically regarding advertising parts not in stock and poor communication. In fact, I stopped ordering from them for quite a while.

But, their stock of rare parts somewhat forced me into ordering from them again, and I'm glad that was the case. Either directly or indirectly, I've placed several recent orders and their service is like night and day compared to my prior experience. Excellent communication and very fast delivery. If this is a result of listening to feedback, then I really commend them for making some changes. I just received my most recent order today and am totally impressed with the quality. In fact, I'm kind of blown away by the fuel tank valve for my 1950....it's really beautiful, if you can say such a thing about a valve!

Anyway, I'm always open and honest with my feedback, both positive and negative, and am pleased to say that I have nothing but good things to say regarding my last two orders. Nice job.

[pink kitty]

Ordered a few parts from Francisco. First off, let me say his parts are excellent quality. Great pieces ready for a show car. But his service has something to be desired. On his ad he states:

"2. Domestic Shipping: when you place an order with us you will only be charged the actual shipping costs for your parts. Most of our parts ship out from our warehouse in Alexandria, LA, USA.

5. Handling times: unlike other vendors in the US we will ship your order same or next day after payment is received or we will let you know if there will be any delay."

#1, I was charged $10 for shipping, yet it only cost $2.75 for postage

#2, I paid for my items and got a response within 24hrs that the items have shipped. Well, it took 16 days to receive.

Not knocking Francisco's parts, as I stated they are very nice. But if he's going to state things on his ads, he should live up to them. Unfortunately, his parts didn't arrive in time to mount on our car before heading to the Vegas show this week end.

[Weatherly]

[Martin Southwell]

In my view, this guy is a rogue, and best avoided. I bought some trafficator lenses from him 2/3 years ago to fit on my original 47 Bug/Beetle trafficators, and when they turned up, they were unbelievably badly made, so much so, that when I tried to fit them, they fell apart.

Reason? The square hole into which the stubby trafficator metal arm fits, is way too small, and causes the two badly glued halves of the lenses to fall apart when you try. I did put something on a Samba thread at the time, and someone stated that you have to cut down the original arms to fit these rubbish lenses. I don't think so!

When subsequently in contact with our 'friend' at KN, I stated that I wanted my money back, but this never happened. He talked about them being made by somebody in the US, and that the rubbish quality wasn't his fault! Avoid this fellow like the plague, especially as he isn't keen on keeping his customers happy. If you have been lucky with him to date, then be thankful, but that isn't the case for many of us.

I subsequently learnt that this KN fellow was Argentinian, and not American as his information would have you believe, but he is not to be confused with his fellow countryman who runs 'Split Parts Unlimited', whom I have dealt with a couple of times, and who is the complete opposite to KN.

[Square_Back]

First off I would have to say this company had great communication but they like to give you the impression they have these parts on hand. I ordered a set full pair of egg tail lights with the concept they had everything on hand, well that's not the case. Turns out they have the brackets in the states some where and the taillights, screws and gaskets "abroad". Ummm I just payed a Large sum of money for these and your telling me I'm getting two separate shipment from two different countries. Bull crap! Like I told this Walter guy I wouldn't of payed knowing this is how you conduct business. Good thing is I have samba to warn others and payed with PayPal if things go bad. I'll post again once this deal has been completed and I have my taillights in hand. Hope it works out.
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I like them Rusty

[ckissick]

I needed rubber door window scrapers for the split. I ordered a set from Wolfsburg West. They were almost twice as thick as the originals, with a slightly different cross section. It didn't look like they would fit, and I was right.

So I ordered a set from Kaefer Nostalgie. The picture on their website looked like the originals in cross section. They were shipped the day after I ordered them on the website. Sure enough, they were as advertised and match perfectly the originals. No complaints on this transaction.
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Charlie
1950 Beetle
1983 Westfalia
1989 syncro Tristar
1966 Porsche 912
1989 Beck Spyder
2007 GTI Fahrenheit

[cox.f]

at the request of walter I change my message
I'll let you news following later
thanks