originalo - [email protected] - Jan

[peanuts]

Jan is great seller.
Smooth transaction!
Fine packing job!
Thank you.

[rillette]

Nice, smooth transaction.
Jan is great seller!
A+

[totof]

Very kind and accountable guy !
Everything dealed were 100% completed
I would not hesitate a second to come back to Jan for any kind of original old VW parts..
cheers

[vw_dormobile]

wonderful parts!!!
He is perfect!

[velkke]

I bought a great item from Jan, and it was better than expected when
it arrived.
The transaction went smoothly, I can highly recommend his service !

[J_L]

Jan is great to deal with, prompt, accurate and friendly. Item as described and well packaged. Would not hesitate to deal with again. Thanks Jan.
_________________
John

[Gene Dannan]

Just received the 53-53 Oval Strap Over air cleaner from Jan. Very satisfied, great packing job. Could not be happier after working with him. A+ member and seller on The Samba

[vwfeener54rhd]

Very quick and easy transaction. Would buy again thanks for the quick response and all the tracking/info....

[schutz]

Great Guy, very friendly and helpful. Part exactly as described and a great addition to my Barndoor. See you at Hessich Oldendorf in June. A+ Highly Recommended!

[Loren]

I purchased a dome light lens from Jan and it was exactly as described. He shipped the lens quickly and it was perfectly packed.

[technik]

^So Loren bought the Good interior light.

I bought the other one that Jan had for sale.
He said in his ad, It could be NOS with some minor shelf wear.
Which was fine with me.
I received the parcel and the first thing I see is this crack running through it.
I contacted Jan, and his mentality is if you can't feel it with you fingernail its nothing to worry about.
No Jan it has a crack in it!
I opened a dispute with PayPal and they found it in my favour.
They said to send it with tracking back and i'll receive a refund.
Now the interior light cost me $125 and to send it back would cost me $55 with tracking.
I didn't send it back because It wasn't worth it.
Looking at his original ad I can now see the line running through the lens, so it wasn't broken in transit.
The pic below was taken by me.
Thank you very f#*king much Jan!

[EverettB]

The ad
http://www.thesamba.com/vw/classifieds/detail.php?id=1469183

I agree with the above, I can see a crack in the original ad photos.
If you want the ad photos to post here for reference, contact me.
_________________
How to Post Photos
Everett Barnes - [email protected] | My wanted ads
"Water is the only drink for a wise man" | "Communication prevents complaints"
Stop dead photo links! Post your photos to The Samba Gallery!

[technik]

thanks for that Everett, your backing is worth more than any pic.

Previous emails -


ME - Looking at the photo it looks like a scratch but its cracked right through. It's on the inside too.
I don't care what they sell for or how old it is.
If its it was a scratch or shelf wear I could polish it and make it like new but this is BROKEN.
I would not have bought it.
I wants money back!



JAN - please stay with true facts: the lens is not broken through, the effect you are claimimg was and is not feelable on the outside, I tried that before offering the part and also before sending it off. If you are telling now the lens is cracked right through this definately is not and was not the case.
If there would have been a crack through I would have included that in my description.
And I packed it carefully enough that there couldn´t have occurred a transport damage producing a throughgoing crack.



JAN - honestly I have nnever taken the lamp apart. I even do not know how to do it. It´s a matter of fact that from outside of lens this is not feelable. So it is no crack through. I told you that several times, you do not react to it.
Also no understanding from you that this effect was well visible in the ad´s foto, I repeated to you.
Also no comment from your side, that I said in my ad, lens has shelfwear (so you must calculate with traces of usage when buying). I did not say it is NOS. I said it could well be NOS with shelfwear.
You ignore all this.
I cannot see in any way that I offered the lamp in a wrong way and I cannot recognize that I cheeted you on it.
Nevertheless you came up in a rude manner sending me two fotos with no comment, then claiming I didn´t answer you ...after a few hours only. Pls note that I am not a internet junky hanging all the time on my PC and I am doing this VW thing for a hobby and then saying upfront "I want my money back".
Please note: I do not feel guilty in any way.

[originalo]

Sorry, I have to add a few facts here, as buyer picked only some isolated apects matching his subjective impression.

1- In my ad offering this lamp I indeed said, that the lamp might be NOS and I am still sure it never was installed in a car. But I also said that the lens has some shelfwear. I had priced it accordingly. The effect shown in the above foto was visible to me, but on the assembled lamp it was not feelable. It definately is and was no crack through as buyer claimed. Definately not true. It looked like a milky effect in the lens, as can be seen in the foto below, which also was in my ad. I truly never disassembled that lamp.

2- My ad had -as always when I am offering parts- several (4) fotos and also this one here was part of my ad and it is clearly showing this effect. Thanks Everett for confirming here, that this was noticeable in my ad. But Everett is in an error telling from the one foto that there is a crack through the lens. This -as I said- clearly is not the case.
I think we all can agree upon that the fotos also are part of a desription. So I would like to underline that this was also one of the four fotos in my ad:

3- First contact by buyer after having received the lamp was in an extremely rude and aggressive manner: He just sent me two fotos of the lamp nothing more. No word, no text, no nothing with it. Really, I didn´t know what he wanted. Only a few hours later he sent an email just asking nervously why I didn´t answer to his mail. I mailed back, what exactly he wants? He then mailed back "I want my money back". Just this text. Nothing more.

4- Also here in this feedback he talks to me ("F§cking thank you") and he calls this lamp ("A PIECE OF SHIT") so that´s the kind of his behaviour.

5- After him having opened a dispute on Paypal they decided that the buyer was entitled to a full refund which I accepted, but buyer let pass the ten days deadline and reminders from Paypal to deliver trackingnr. of return of the lamp, because -sorry- that´s part of the Paypal rules.

After all I can say that I have one of the best feedbacks here on this site, as can be seen on all previous posts as I take utmost care in my descriptions and always add many fotos but experience now shows that in spite of all my efforts along the years there will always be the one person not satisfied.
I am very sorry about that this one isolated buyer could not be satisfied but I can´t do more about it.

[technik]

[technik]

[originalo]

Please don´t be so furious....seems the more you are disassembling, assembling... the lamp the more an initially barely visible effect gets to be a real crack.

[originalo]

[technik]

[originalo]