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Sencer Samba Member
Joined: December 14, 2005 Posts: 80 Location: Istanbul / Turkey
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Posted: Wed May 06, 2009 11:50 am Post subject: riccardo - [email protected] - VKS-PARTS.com |
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I sold him a NOS vent wing window for total 100USD.
http://www.thesamba.com/vw/classifieds/detail.php?id=685707
I sent it on 18.Nov.2008 by registered surface mail from Istanbul to Milano. It takes 20-25 days to arrive.
After that the buyer (Riccardo) open dispute on paypal 4.Dec.2008…
From PayPal: PayPal on 12/21/2008 01:48 PST
Buyer escalated this dispute to a Claim.
From Buyer: riccardo tosi on 12/21/2008 01:48 PST
nothing has arrived yet, the bar code that the seller has provided will not work.
From Seller: Sencer Uneri on 12/19/2008 05:10 PST
Hope you received the package...
From Seller: Sencer Uneri on 12/11/2008 15:00 PST
I sent it by Turkish Post http://www.ptt.gov.tr/en/
From Buyer: riccardo tosi on 12/11/2008 14:19 PST
still nothing here, seller gave me a number but I don't know how to use it since he does not let me know shipping agent, I will wait another 5 days and close the deal, it's not possible that it takes so long, even from a far east country like Turkey.
From Seller: Sencer Uneri on 12/5/2008 00:25 PST
Also I did not received any mail from the buyer. And only 17 days passed. This time is normal for a big package which sending from Turkey to Italy by int. registered surface mail.
From Seller: Sencer Uneri on 12/5/2008 00:21 PST
I sent the item on 18.11.2008 by international registered surface mail with tracking nr. CP005635513TR It was a very big package with dimentions 490mmx290mmx190mm & 2.345gr weight. The normal shipping time from Istanbul to Milano is 20-25 days. I am a honest seller. Soon you will receive the item... Regards, Sencer Uneri
From Buyer: riccardo tosi on 12/4/2008 23:30 PST
did not receive item, nearly one month has passed, I have emailed seller but did not reply.
After all of this things , I opened dispute/claim
to TurkishPost. They investigated this registered postage
CP005635513TR from Poste Italiane.
I received an information letter from Turkish Post on 7 April 2009.
Poste Italiane notes that this postage received by the
receiver on 05.12.2008 !!!
I sent him an e-mail at the same day for confirming…
I received this answer on 16 April 2009:
Hi Sencer, yes I got it, thanks
R
Finally I sent him several e-mails for refunding my 100USD back to my paypal. But no answers…
Hope from him to send back the Money asap and remove the bad feedback… _________________ Engines in the rear, water to the river, |
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Sencer Samba Member
Joined: December 14, 2005 Posts: 80 Location: Istanbul / Turkey
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Posted: Mon Jun 29, 2009 1:13 pm Post subject: |
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Too many days passed and still did not get my 100$ from him... _________________ Engines in the rear, water to the river, |
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UTE 264 Samba Member
Joined: September 04, 2006 Posts: 14 Location: Sydney Australia
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Posted: Tue Jul 07, 2009 12:17 am Post subject: |
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I must say I had dealings with Riccardo Tosi and I thought I lost my money and it was a lot of money.
But I must say RIC is honest person as he returned my money in full and I would recommend him to anyone.
Good on you RIC |
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Sencer Samba Member
Joined: December 14, 2005 Posts: 80 Location: Istanbul / Turkey
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Posted: Mon Mar 01, 2010 1:50 am Post subject: |
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Finally he returned my money...
More than a year later.
Thanks... _________________ Engines in the rear, water to the river, |
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riccardo Samba Member
Joined: September 06, 2000 Posts: 182
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Posted: Sun Mar 07, 2010 11:36 pm Post subject: |
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money for a vent wing assembly that turned out to be glass only. |
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Karly Samba Member
Joined: August 01, 2002 Posts: 641 Location: Australia
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Posted: Mon Mar 29, 2010 6:37 pm Post subject: |
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Bought tail lights from Ric on the 20/3 march, great communication, very easy transaction, they arrived 29/3 from Italy very well packed and just as described.
Thanks Ric _________________ 1960 Beetle ''Heidi" daily driver
1964 Karmann Ghia project |
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Supasith Samba Member
Joined: December 28, 2005 Posts: 30
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Posted: Thu Apr 08, 2010 10:55 am Post subject: |
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Just bought nos bumper blades from Ric. Very happy and impressed with the responsive communication and the very quick delivery from Milano to Thailand!!! |
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t3george Samba Member
Joined: December 10, 2008 Posts: 4 Location: modesto ca
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Posted: Thu Apr 08, 2010 1:42 pm Post subject: Nos hood emblem seal for my type 3 |
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Great comunicatuon and seal was shipped in a timely manner and packaged well. Thanks again for everything. Will be doing more business with you in the future. |
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yssy Samba Member
Joined: March 17, 2005 Posts: 7 Location: Japan
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Posted: Fri Apr 09, 2010 7:52 pm Post subject: |
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I bought a barndoor parts from Ric.
He gives a polite response. And he packs it carefully and sends out an article quickly.
Thanks! _________________ 53 RHD STD Micro.
54 RHD Kombi
WANTED・・・barndoor parts
small cut reflector (HELLA R5K 1221)
53front seat&third seat |
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53kombi Samba Member
Joined: August 24, 2004 Posts: 254 Location: Hot and Humid, Southeast
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Posted: Wed Apr 14, 2010 1:40 pm Post subject: |
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I recently bought an NOS barndoor brake light bulb holder from Ric. GREAT communication before, during and after the sale. My experience was with a very professional business man. A pleasure to deal with. He gladly and promptly provided additional pics of the actual item that was sent. He gave me a great price, and was nice to include an NOS gasket for the bulb holder. Packaging was good, but I would have preferred such a fragile item to be more carefully packed. It did arrive in perfect condition, without damage. I paid via paypal on 29/03/10. It was shipped on 31/03/10 and I received the item on 10/04/10. 10 days from Italy to USA. I look forward to doing business with Ric again. _________________ Looking for these items for my June '53 kombi:
Barndoor 25hp case 20-060XXXX (June '53)
Barndoor Eberspacher gas heater. ('53-'55)
1 barndoor 16" wheel (Lemmerz dated 2/53)
NOS german 25hp/36hp oil pump
Zwitter intake manifold |
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Flags Samba Member
Joined: April 17, 2010 Posts: 1 Location: UK
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Posted: Tue Aug 10, 2010 2:23 am Post subject: Australian tail lights |
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I bought a complete set of tail lights from Ric in 2 seperate sales and had great communication from him throughout.
1 was slightly damaged which he willingly changed at no extra cost and let me keep the damaged 1, recommended to other buyers and I would deal with him again.
Thanks Ric. |
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Adam67 Samba Member
Joined: February 19, 2008 Posts: 22
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Posted: Sat Aug 14, 2010 11:58 am Post subject: |
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I ordered a NOS Type 2 horn push from VKS(Ric). Postage from Italy to the UK was very resonable.To be fair it was cheaper to buy the NOS item and have it shipped from Italy than buying a rubbish repro item. The Item arrived 4 days after placing the order, very well packaged.
I highly recommend this seller and can't fault his communication.
Adam |
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mcelhaney14 Samba Member
Joined: June 19, 2010 Posts: 93 Location: Phelan, California
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Posted: Sun Sep 26, 2010 1:12 am Post subject: |
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I purchased a pair of Italian only turn indicator lenses. Communication was great with Ric and I feel he went above and beyond. I hope to do business with him again. |
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staceyz Samba Member
Joined: December 05, 2002 Posts: 490 Location: Vancouver, BC
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Posted: Tue Jan 11, 2011 4:28 pm Post subject: |
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I ordered some NOS items and everything went smooth, Thanks Stacey _________________ Wanted: Old Martin or Gibson Guitars |
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krusher Samba Member
Joined: September 24, 2002 Posts: 7652 Location: europe
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Posted: Mon Jul 25, 2011 1:35 pm Post subject: |
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Ok the Story:
Maybe a year back, I purchased some parts through this vendors website (nos taillight lenses)
I soon had a reply email saying " Sorry by mistake we have already sold this part, would you like a refund or wait till I find the part again"
I wanted the part so I just gave them time to find more.
About 6 months later I decided there never going to get any, might as well just get my money back. So Emailed to ask for my money back, got a message quickly saying " ok, will send tomorrow"
Anyway refund never happened and from that moment forward I have never received a reply to any further correspondence, whether it be a reply to the email, or a direct message to their website.
Maybe I was just scammed from the outset Rolling Eyes _________________ (06:31:07) RoachGhia: "i drink dick way too fast" |
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ataraxia Samba Member
Joined: March 19, 2010 Posts: 4504 Location: Illinois
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Posted: Sat Oct 08, 2011 1:06 pm Post subject: |
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krusher wrote: |
Ok the Story:
Maybe a year back, I purchased some parts through this vendors website (nos taillight lenses)
I soon had a reply email saying " Sorry by mistake we have already sold this part, would you like a refund or wait till I find the part again"
I wanted the part so I just gave them time to find more.
About 6 months later I decided there never going to get any, might as well just get my money back. So Emailed to ask for my money back, got a message quickly saying " ok, will send tomorrow"
Anyway refund never happened and from that moment forward I have never received a reply to any further correspondence, whether it be a reply to the email, or a direct message to their website.
Maybe I was just scammed from the outset Rolling Eyes |
I have to report that I've had the nearly exact same experience.
Bought two NOS amber top tail light lenses, got one NOS and the other one was used/cracked. Also ordered a NOS courtesy light that wasn't shipped.
Ric caught the error before I'd received the parts - stating that a former employee listed the parts incorrectly. We discussed the options and agreed to leave things as they were until a second NOS lens would be found and he'd ship it and the courtesy light.
Several months later, he finally contacted me, agreed to refund my money...but nothing came and he stopped replying to email. Seemed like a stand up guy.
That was over a year ago. The VKS website 'contact us' feature doesn't work, Riccardo doesn't reply to email anymore. I even contacted him via one of his ads on The Samba and didn't receive a reply.
He's gone and so is my money...although an occasional ad will pop up and the banner ads are still going. |
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krusher Samba Member
Joined: September 24, 2002 Posts: 7652 Location: europe
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Posted: Sun Oct 09, 2011 12:44 pm Post subject: |
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krusher wrote: |
Ok the Story:
Maybe a year back, I purchased some parts through this vendors website (nos taillight lenses)
I soon had a reply email saying " Sorry by mistake we have already sold this part, would you like a refund or wait till I find the part again"
I wanted the part so I just gave them time to find more.
About 6 months later I decided there never going to get any, might as well just get my money back. So Emailed to ask for my money back, got a message quickly saying " ok, will send tomorrow"
Anyway refund never happened and from that moment forward I have never received a reply to any further correspondence, whether it be a reply to the email, or a direct message to their website.
Maybe I was just scammed from the outset Rolling Eyes |
I have now received a refund _________________ (06:31:07) RoachGhia: "i drink dick way too fast" |
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ataraxia Samba Member
Joined: March 19, 2010 Posts: 4504 Location: Illinois
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Posted: Tue Oct 11, 2011 8:00 am Post subject: |
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ataraxia wrote: |
krusher wrote: |
Ok the Story:
Maybe a year back, I purchased some parts through this vendors website (nos taillight lenses)
I soon had a reply email saying " Sorry by mistake we have already sold this part, would you like a refund or wait till I find the part again"
I wanted the part so I just gave them time to find more.
About 6 months later I decided there never going to get any, might as well just get my money back. So Emailed to ask for my money back, got a message quickly saying " ok, will send tomorrow"
Anyway refund never happened and from that moment forward I have never received a reply to any further correspondence, whether it be a reply to the email, or a direct message to their website.
Maybe I was just scammed from the outset Rolling Eyes |
I have to report that I've had the nearly exact same experience.
Bought two NOS amber top tail light lenses, got one NOS and the other one was used/cracked. Also ordered a NOS courtesy light that wasn't shipped.
Ric caught the error before I'd received the parts - stating that a former employee listed the parts incorrectly. We discussed the options and agreed to leave things as they were until a second NOS lens would be found and he'd ship it and the courtesy light.
Several months later, he finally contacted me, agreed to refund my money...but nothing came and he stopped replying to email. Seemed like a stand up guy.
That was over a year ago. The VKS website 'contact us' feature doesn't work, Riccardo doesn't reply to email anymore. I even contacted him via one of his ads on The Samba and didn't receive a reply.
He's gone and so is my money...although an occasional ad will pop up and the banner ads are still going. |
After posting this feedback, I was contacted by Riccardo. We attempted to resolve the long standing issue with the shipment of another part from his stock, although the shipping cost was too high.
I have received a refund as of this morning.
Thanks, Riccardo, for being the stand up guy I believed you to be in the beginning! |
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splithighroofbus Samba Member
Joined: October 27, 2011 Posts: 22 Location: INA. West Java. BKR bdg 40254
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Posted: Thu Oct 27, 2011 8:02 pm Post subject: |
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I bought BD engine lid handle and BD grab handle
nice communications, smooth and fast shipping....
would buy from VKS again
thanks ric |
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Trevor P Samba Member
Joined: January 21, 2004 Posts: 863 Location: Saskatoon, SK, Canada
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Posted: Fri Oct 28, 2011 6:12 am Post subject: |
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Bought a part for my BD from Ric. Great communication and fast shipping to Canada. Thanks! _________________ 53 Canadian standard oval
56 Wolfsburg PG/SG
57 Oval, 2332 & Berg 5
70 911T
91 Westy |
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