OE VeeDub - [email protected]

[splitpile]

Being in the same business as Richard I have the up most respect for him and his business and refer customers to him on a daily basis, which I wouldn't do if I felt a customer wouldn't be satisfied with his service and/or product.
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Stocking distributor of "The Funky Green Panels"
www.BUSTORATION.com metal and more for your bus
"no more hacking my sig line"

[hawaii five-o]

Very satisfied with the items I purchased from OE Vee Dub. Richard was willing to offer shipping alternative (USPS) to Hawaii. I just wish he had more Split items!
Quality stuff!

Thanks & ALOHA!

[TailTip]

Called Richard and ordered running boards and was told that when they ship out that he would send me a tracking number. A little over a week later we still haven't recieved a tracking number but low and behold, our running boards we ordered was at our front door. Richard was a pleasure to deal with and we would most definately order from OEVEEDUB in the near future.

Mahalos to Richard and the staff at OEVEEDUB!!

[SGKent]

Time to thank Richard - he has the greatest seals in the world. We have bought quite a bit from him and have been very happy.
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“Most people don’t know what they’re doing, and a lot of them are really good at it.” - George Carlin

[BWD]

My first order with OE VeeDub was flawless! Had the parts within days, I even got a couple of e-mails and a tracking number!
I'll buy from these guy's again!
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BWD
JHC
member #2850
1966 Beetle
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[6Kabrio7]

Perfect...Received my door rubber kit in three days. Thanks Richard
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67 Convertible July 67 Yukon Yellow
67 Sedan May 67 Zenith blue

[tubdub]

bought some window seals from him today at the sacramento bug o rama. nice guy and very helpful with some questions i had.

[mariusstrom]

Man, oh, man. The posts here are all glowing reviews, and I wish my experience matched this. I've had nothing but dead air when trying to get info on an order I placed.

After trying to get window top/rear felt for my Vanagon from Bus Depot and they were backordered, I decided to order them from OEVD on 5/28/2010, as well as a few other miscellaneous parts.

I quickly got an automated mail acknowledging my order, and a few days went by. I emailed them on 6/3/10 asking what the status was, and got a response on 6/4/10 commenting that they "hopefully today or Monday" my order would be shipped. Back to silence. I emailed them on 6/8/10 asking for another update, without a response. Have emailed them again this evening asking if anything is backordered, but not really having high hopes anymore.

I'm almost at the point of calling my credit card company to dispute the charge, but I'm in dire need of the top/rear felt for my Vanagon which is leaking.
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Marius Strom Otto: 1988 Vanagon Syncro Westy Camper
[SOLD] Felix: 1967 Deluxe Beetle

[Richard Davies]

Hi Marius,
Sorry to hear about your experience with OE VeeDub. I've checked into your order and all I can say is Sorry!
Everything you said checks out at our end. The only mitigating circumstances I can offer is that your order was placed on the Friday before Memorial Day, so it wasn't looked at until June 1. I was away that week at the Sacramento Bug In. Paul had left to join the US Army the preceding Friday and our new girl, Shelley, had only worked here for three days when your order arrived. If we were a large corporation staff changes wouldn't be such a big deal, but we are a team of 4 people.
I'm glad to see that your order was delivered on June 17. Your credit card was not charged until the order shipped on June 14 as the secure website only records the order, it does not charge your card.
I'm pleased to see that we had the scrapers in stock (Genuine VW German) and we are also cheaper than Bus Depot.
With apologies
Richard

[iowegian]

[fazool666]

So last week I went to order inner wheel bearings for my 63 and W.W. was out of stock along with numerous other companies. I saw the banner ad here and decided to give a call. Not only was the sales person VERY courteous and willing to answer my questions without ANY fuss, but they had the correct bearings in stock that I needed. Shipped on Thursday and arrived today in perfect condition.

Will DEFINITELY be using them again in the future!
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"Alas, How terrible is wisdom when it brings no profit to the wise"

[metahacker]

10 out of 10.

cheerful, friendly, accommodating, polite, wonderful all around people.

in my experience, excellent quality parts and service in handling my orders.

you can tell that they are a small company focused on quality.

[birddog1]

I've been buying from OE Vee Dub for many years. They are the first place I check for parts. I've never had an issue with quality, shipping or with them misrepresenting what they are selling.

I wish all ACVW parts dealers were as reliable

.

[Randy in Maine]

My first order with OE Veedub went very smoothly and I had my parts in short order. It was pretty big and assorted stuff.

Very nice quality, and good service.

I will be back!

[MrVWGuy]

I ordered a front bulkhead cover plate & a seal for the same cover. The cover plate itself was perfect. The "seal" was a joke. (it's the white one on the right) It looked like trash that somebody said "hey, I think you could trim a seal out of this piece of trash" and then shipped it to me. They even wrote on it "seal. cut to fit" as if to acknowledge that it could be confused for trash. It was foam with adhesive on one side. Last I checked, foam doesn't seal very well. I had to go elsewhere to acquire a usable seal. Wolfsburg West shipped me a perfect seal, already "cut to fit" and made from rubber, not sticky-backed foam. (that's it on the left) I know where I'll be ordering all my parts from from now on.

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'63 Bus (camper of unknown origin)
'62 Beetle
'68 Kombi
'76 Westfalia camper, the wife's

[Richard Davies]

Hi Mr VW Guy,

Sorry, I don't know how you received that seal. We are out of the bulkhead seal right now. The seal in the photograph is the foam seal for the front turn signal unit to the metal on a 1973-79 Bus! We buy some items from WW and they buy some stuff from us. It's ironic that the foam seal in your photograph actually came from Wolfsburg West! Their Part Number is 211 953 165D.

Next time you might want to send us a picture of what you received or contact us instead of rushing to the Samba. If you send us your name and Invoice number we would be happy to credit the Bus seal either to your CC or to Paypal.

Best Regartds
Richard

[MrVWGuy]

I didn't "rush" to the samba. I ordered the part in April. I'm very happy to have a genuine inspection cover from you guys. Excellent quality. I was shipped that "seal" as part# 113-701-571A. The fact that it says "cut to fit" obviously shows that it was not a mistake.
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'63 Bus (camper of unknown origin)
'62 Beetle
'68 Kombi
'76 Westfalia camper, the wife's

[Gary]

[Richard Davies]

Hi Again Mr VW Guy,
I've been in the VW parts business since 1978 and have been driving Bugs, Thing and Buses since 1974. I can assure you the part in the picture is 211 953 165D Bus Turn Signal Seal sent to you in error. It says cut because you trim the center for the wiring. If you don't beleive me order one from WW. I'm pleased you liked the Genuine Cover plate and hope you liked any other parts we keep. If we find an item is inferior quality we simply delete it from our range. We would still be happy to refund the cost of the incorrect seal.
Have a Nice Sunday.
Richard

[MrVWGuy]

Richard,
I owe you & OE Vee Dub an apology. Obviously I was unhappy with the product sent to me, but I should have contacted you guys first. I shouldn't have posted feedback without first giving you guys the opportunity to correct it, and for that I apologize.
As far as the refund goes, I think I'll just hold on to the seal, my wife keeps saying she wants a bus, maybe it will come in handy some day.
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'63 Bus (camper of unknown origin)
'62 Beetle
'68 Kombi
'76 Westfalia camper, the wife's