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[email protected] - Adam
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Email: [email protected]
Last Visited: March 26, 2024
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blackdog1999 Premium Member
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PostPosted: Wed Sep 02, 2009 7:59 pm    Post subject: [email protected] - Adam Reply with quote

I thought I would start a thread for this member as he did not have one yet & we have done business.

http://www.thesamba.com/vw/forum/viewtopic.php?t=203413&start=0
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Last edited by blackdog1999 on Wed Sep 02, 2009 10:57 pm; edited 1 time in total
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campingbox Premium Member
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PostPosted: Wed Sep 02, 2009 10:14 pm    Post subject: Re: [email protected] - Adam - Feedback Thread Reply with quote

blackdog1999 wrote:
I guess people are just not as interested in posting about good transactions.


This is very true. A satisfied customer almost NEVER posts feedback, but a pissed off customer will continue to badmouth you for years unless you make it right with them.

I have never given a "partial refund" but I have given refunds on "as-is" sales multiple times.

If this were my sale and I was reasonably confident that the customer did not damage it himself by mistesting it I would ask that the item be returned as received for a refund less shipping expenses.

I would never consider a partial refund where the customer kept the item unless it was totally obvious that I had misadvertised it.
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ALLWAGONS
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Joined: June 03, 2000
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PostPosted: Thu Sep 03, 2009 9:47 pm    Post subject: Re: [email protected] - Adam - Feedback Thread Reply with quote

campingbox wrote:
blackdog1999 wrote:
I guess people are just not as interested in posting about good transactions.


This is very true. A satisfied customer almost NEVER posts feedback, but a pissed off customer will continue to badmouth you for years unless you make it right with them.

I have never given a "partial refund" but I have given refunds on "as-is" sales multiple times.

If this were my sale and I was reasonably confident that the customer did not damage it himself by mistesting it I would ask that the item be returned as received for a refund less shipping expenses.

I would never consider a partial refund where the customer kept the item unless it was totally obvious that I had misadvertised it.


What about when you think the customer is cool and refund ALL his money and he decides to keep part of the set and send you 1/2 the money back?
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dc
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PostPosted: Sat Feb 12, 2011 4:27 pm    Post subject: Reply with quote

Just bought some parts for my project Type 3- fast shipping and good communication!
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rauschenbach
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Joined: February 19, 2013
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PostPosted: Wed Feb 12, 2014 10:18 am    Post subject: [email protected] - Adam Reply with quote

I bought a rear bumper for my '65 Notchback project and it was in mint condition and he packed it up which is a challenge in itself and sent it via FedEx with tracking information. Great communication.

Thanks,

Brian
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