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"Could not update private message read status for user"
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KTPhil Premium Member
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Joined: April 06, 2006
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Location: Conejo Valley, CA
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PostPosted: Wed Aug 08, 2018 3:10 pm    Post subject: "Could not update private message read status for user" Reply with quote

I have a new private message, but when I click on it, I get this message:
"Could not update private message read status for user".
I exited my browser and came in again, but the problem remains.

UPDATE: I PM'ed the sender, and he says he did not send anything to me at that time. It's as if the index has an entry but there is no corresponding PM. So it must be a "phantom" PM that was not sent, and that's why it can't now be read.

This would not explain your situation, though, Everett, since yours resolved itself eventually.


Last edited by KTPhil on Thu Aug 09, 2018 9:50 am; edited 1 time in total
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EverettB Premium Member
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Location: Phoenix, AZ
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PostPosted: Wed Aug 08, 2018 7:59 pm    Post subject: Re: "Could not update private message read status for user" Reply with quote

I've gotten every one in a while but I don't know why.
It's some strange glitch.
When I try again later in the day it usually works.
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KTPhil Premium Member
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Posts: 24972
Location: Conejo Valley, CA
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PostPosted: Thu Aug 09, 2018 8:56 am    Post subject: Re: "Could not update private message read status for user" Reply with quote

This one is still hanging with this message a day later. I try it every few hours. I'll PM the sender and ask them to retry. Maybe it got hung up on the posting end.
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