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"Could not update private message read status for user"
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KTPhil Premium Member
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PostPosted: Wed Aug 08, 2018 3:10 pm    Post subject: "Could not update private message read status for user" Reply with quote

I have a new private message, but when I click on it, I get this message:
"Could not update private message read status for user".
I exited my browser and came in again, but the problem remains.

UPDATE: I PM'ed the sender, and he says he did not send anything to me at that time. It's as if the index has an entry but there is no corresponding PM. So it must be a "phantom" PM that was not sent, and that's why it can't now be read.

This would not explain your situation, though, Everett, since yours resolved itself eventually.


Last edited by KTPhil on Thu Aug 09, 2018 9:50 am; edited 1 time in total
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EverettB Premium Member
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PostPosted: Wed Aug 08, 2018 7:59 pm    Post subject: Re: "Could not update private message read status for user" Reply with quote

I've gotten every one in a while but I don't know why.
It's some strange glitch.
When I try again later in the day it usually works.
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KTPhil Premium Member
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PostPosted: Thu Aug 09, 2018 8:56 am    Post subject: Re: "Could not update private message read status for user" Reply with quote

This one is still hanging with this message a day later. I try it every few hours. I'll PM the sender and ask them to retry. Maybe it got hung up on the posting end.
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AlmostHeavenWV_VW Premium Member
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PostPosted: Tue Nov 20, 2018 11:38 am    Post subject: Re: "Could not update private message read status for user" Reply with quote

Been having this happen on a PM I got last evening. Still doesn't seem to want to work

Any thoughts?
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PostPosted: Tue Nov 20, 2018 6:04 pm    Post subject: Re: "Could not update private message read status for user" Reply with quote

I'd do what KTPhil said he did above and PM the person back directly and see if they sent you anything and ask them to reply that way
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AlmostHeavenWV_VW Premium Member
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PostPosted: Wed Nov 21, 2018 6:19 am    Post subject: Re: "Could not update private message read status for user" Reply with quote

10-4 EB will do.

Thanks!
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PostPosted: Wed Nov 21, 2018 8:26 pm    Post subject: Re: "Could not update private message read status for user" Reply with quote

Just thought I'd update here:

Had him re-send the PM, still didn't work- but I was able to open his reply to my PM saying to resend the 1st.

hmmmmm Think


curiosity got me and when I got another PM, tried to open that one. Same problem 'could not update status' message

......now I'm curious, so I send myself a PM Laughing (no comments about talking to myself)

Then I can read the new PM from another member, but not my own PM to myself.

Seems to be a decent, 'interim' or 'work around' solution. If you have a PM lock up like that and it doesn't seem to want to 'unlock':
PM yourself and you should be able to read it. Then you can just delete your self-PM
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PostPosted: Wed Nov 21, 2018 9:16 pm    Post subject: Re: "Could not update private message read status for user" Reply with quote

Ok, thanks for the solution.
It's possible the read/unread/whatever flags are jacked up for some reason.
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