Bad buyer experience / thoughts

[MMSales]

I recently sold a part to someone on this site, I had a bit of a delay shopping it out (3 or 4 days) buyer was impatient so I had mot daughter drop it off for me at the usps, she sent me a picture of the survey portion of the recording that I forwarded thinking it was the tracking.
A couple weeks go by and I was contacted because it did not show up, tracking number showed nothing (because it was a survey number) and o had thrown away the recording with priority mail being 3 days. I was unable to go to the usps in a timely manner so I refunded his money so he could buy another part.

I make it to the post office a few days later and the clerk was able to find the shipment, it was delivered, now the buyer will not respond to my emails.... I'm out a few bucks in shipping and a part.

I have sold parts to people with personal checks, sending the parts before getting payments and never a problem, the VW community is full of good people. I struggled with if I should share his name in the buyer and seller feedback but decided not to. It's not about the part or money to me, I am just hopeful he does not do it to someone else and I hope he changes his ways.

I guess there really is no point to this other than in my experience 99% of VW people are good, thesamba is a good helpful site and I wish I could do as well with gambling on people on a daily basis as I do with VW people.

[wcfvw69]

How much $ are you out? I know it shouldn't matter but if it was a few bucks, I'd move on. Over $100, I'd post it in his feedback thread.

Like you, I had for the most part nothing but positive experiences buying and selling to the VW community. Some truly excellent people.

I wouldn't let this one bad apple get you too down. You could change you processes of shipping parts to prevent it from happening again. Always keep the tracking numbers. Some will only ship parts where the buyer pays the insurance.

Either way, 99% of the VW folks I buy/sell to are awesome.
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[67_13Deluxe]

Unfortunately there are people out there that are dishonest. Also there is the possibility that the item was delivered and the person didn't see the package. I sold a camera lens on Ebay and a month later I get a message that he never received the lens. I had the tracking and it was delivered. Come to find out, the kid who bought the lens lived in a frat house. He found the package after the ebay case was closed.

But who knows, some people are dishonest assholes and have no integrity. I hope this gets sorted out and he doesn't do that to someone else.

[MMSales]

It was not enough for me to worry about, it's just a bummer. Typically I don't shop until there is payment but I have on a few occasions to help people out, that is what is all about to me, but only with fairly inexpensive parts.

Maybe he did not see it but I sent him the tracking number after 45 min at the post office, left him know his complaint was with the USPS and that I held up my end and he won't even respond let alone pay what he owes.

I am unable to file a claim with the USPS because it was delivered, he may be able to buy I am not. It sucks if he did not get the past but I upheld my end......

[Gary]

[scottyrocks]

I'd post his name in the Buyer/Seller Feedback section, along with an appropriate review.
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[EverettB]

This sounds like something I would post feedback on since he has basically stolen the part from you.

If you want to post feedback:
I would probably start with giving him the benefit of the doubt that he is not getting your emails by explaining the situation and ask that he contact you again to re-send the payment. If there is no progress, you can post an update soon afterward saying there has been no reply or money.

If you want me to email him first with my Buyer & Seller admin message, contact me directly with the info on what it was, the money involved, etc.
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[vwracerdave]

You need to post in the feedback to help others avoid dishonest people. If you do leave feedback and the problem does become resolved you can later have Everett remove the negative feedback.
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[hitest]

[MMSales]

Funny but I got a response yesterday, nothing I am happy with but he bought himself some time. People are what matter, things are just things so I am giving him the benefit of the doubt for now. I have all the correspondences and if there is no resolve I will post feedback and I may take you up on the offer EverettB, but regardless thank you for the offer and all you do!

[MMSales]

Resolved! This was by far the most flawed transaction I have ever had with a sale. First tracking number I sent was wrong, typically this would not be a big deal..... I was unaware but the buyer was out of the country and I shipped to a distribution facility and it caused confusion with them. When I saw it was delivered and he had not recieved I think it really meant that the distributor was looking for a non existant tracking number. Customer paid, all is well, life is good and my experience with selling on the samba is still 100%.
Only problem was this transaction took far more of my time than it was worth but as long as a VW owner got a part to get there car closer to / back on the road I'm happy.

[hitest]