Lenny - West Coast Classics - [email protected]

shelbygt · Posted: Thu Dec 16, 2010 10:54 pm Post subject:

Lenny said my material will be in next week and he'd be on it ASAP and get my seat covers done. I'll follow up with him on his progress.

Don't bother sending e-mails, they go un-answered. He doesn't return calls left on voice-mail or with his receptionist. If you're lucky enough to catch him there he'll talk and is quite friendly, although he's never once called back as he promised he would.

My frustration is that it's a father-daughter project and this has really been a hold-up for us. It was to be ready for her High School graduation (this past May!) We've been very disappointed so far and hope it's less than a years wait.

I'll keep you all posted on the progress.

rzepko6194 · Samba Member Joined: January 30, 2005 Posts: 829

I received a new interior kit for my 59' Vert in about 3 weeks. It looks great but the door panel chrome strips were not sent. A few emails and a phone message as to their status are still unanswered. Hello Lenny, you out there? Mad

vwjim · Posted: Fri Jan 07, 2011 1:54 pm Post subject:

rzepko6194 · Samba Member Joined: January 30, 2005 Posts: 829

vwjim · Posted: Wed Jan 26, 2011 6:21 am Post subject:

Don't know yet, hoping the parcel is being delivered on Friday or Saturday. Really hoping they're worth the wait and money! (and everything is there as ordered)

vwjim · Posted: Sat Jan 29, 2011 5:45 am Post subject:

rzepko6194 · Samba Member Joined: January 30, 2005 Posts: 829

vwjim · Posted: Sat Jan 29, 2011 6:37 am Post subject:

Its for a 58 deluxe bus.

Missing items apart from the chrome strips, edging strip only fitted to one panel not the seven pieces it should, two extra panels that don't belong in a bus, cab door pockets not correct etc.

Putting together a list of defects / missing items to send to them.

andy 64 · Posted: Sun Jan 30, 2011 4:12 am Post subject:

vwjim · Posted: Sun Jan 30, 2011 4:46 am Post subject:

Interesting to hear that there's a UK shipment due. I need to put it in writting, but will also try calling. If he's not there when you call, you never seem to get a call back /email or anything

rzepko6194 · Samba Member Joined: January 30, 2005 Posts: 829

The missing side panel trim strips finally arrived after the wrong recipient/address fiasco. So all's well right? Of course not. The rear panel trim pieces are WRONG! The mounting clips are missing too. Mad

The saga continues.....

vwjim · Posted: Sat Feb 05, 2011 2:57 pm Post subject:

Hopefully being sorted as we speak, so looking forward to getting the missing elements / replacement panels. Will update later on progress.

Pifey · Posted: Mon Feb 07, 2011 4:35 pm Post subject:

Got my Bahama Blue interior from Lenny a few years ago. Door panels and seat covers. It's gorgeous! Wasn't cheap, but I got what I paid for! Great communication, and a beautiful product.
He even threw in some material to cover the seat springs.

I'm proud to have a Lenny Copp interior!

Great guy and awesome work! I'll never look elsewhere.

rzepko6194 · Samba Member Joined: January 30, 2005 Posts: 829

No reply from Lenny about the incorrect side panel trim strips and missing clips, so I just ordered a set for a sedan (Vert's are on backorder) from Wolfsburg West. I'll modify the rear panel strips to fit my car.

I haven't experienced customer service this bad since dealing with those clowns at BFY and we all know how that turned out! Mad

andy 64 · Posted: Wed Feb 09, 2011 2:01 pm Post subject:

well guys

i picked up my trim set this evening.what can i say but it look super nice 100 times better than what i thought it would be. everything is there chrome trim on door cards etc.just got to sort out getting it fitted just hope that all goes ok.will post some picks when i get it all done.
i still think the best way to contact lenny is over the phone.i found around 11 oclock u.s time seemed to be the best.i ve still got to call him just to get some advice/tips on the fitting.

cheers andy

vwjim · Posted: Wed Feb 09, 2011 3:04 pm Post subject:

Glad yours are all there and you're happy with them.

Had lots of communication last week, "would be remade on Friday" etc. Will do everything to make sure the order is of suitable quality this time.

Not heard that they're done yet, its all gone quiet again.

fizzbang · Posted: Fri Feb 11, 2011 1:46 am Post subject:

I ordered a complete panel and seat covers set for my '60 mango bus from Lenny.
The quality is second to none - absolutely perfect and fits great. He drilled all of the handle and door check strap holes, but covered them with material so I could have the option of using those. Everything lined up perfectly and it's been fun to install.

When I first got my order they mixed my seat kick panels with someone else. I wanted them finished, but they came un-assembled with no seat clips. I called Lenny, he said send them back and I did. He fixed this all on his dime and sent me the finished kicks.

There were a couple times when I thought things were going to be shipped and to me sooner, but Lenny was quick to get a hold of and communication was easy.

I highly recommend his work and would order through him again. Lenny did a great job of matching the correct looking materials for the mango bus interior. I especially like his bendable plastic rear panels covered in leather which were easy to install and will never rot or break. He also sent me some raw material for the top of the center divider and to cover the inner gas tank neck cover.

(Still working on the headliner in these pics...)

Image may have been reduced in size. Click image to view fullscreen.

Rich's 50 · Posted: Sun Feb 13, 2011 2:55 pm Post subject:

Lenny is the best out there period and even though we had an issue at one time we worked it out. I will never go any where else to buy my interior. To the others that are having some issue's just call him direct and ill bet he will make it right Cool

limerence · Posted: Tue Feb 15, 2011 5:02 pm Post subject:

Just got a german square weave carpet set installed at Lenny's last week. him and his team do sweet work!

rzepko6194 · Samba Member Joined: January 30, 2005 Posts: 829


Hello! Log in or Register \| Help \| Donate \| Buy Shirts	See all banner ads \| Advertise on TheSamba.com

Lenny - West Coast Classics - [email protected]
Page: Previous 1, 2, 3, 4, 5, 6, 7, 8 Next

	Forum Index -> Buyer and Seller Feedback	All times are Mountain Standard Time/Pacific Daylight Savings Time Page: Previous 1, 2, 3, 4, 5, 6, 7, 8 Next
Page 3 of 8