Lenny - West Coast Classics - [email protected]

[matthew smith1]

Well gotta say i'm pretty dissapointed with these panels!!
I used Lenny because i thought he was the best in the business so stumped up the high price tag for an interior panel set for my 56 deluxe, waited and waited for the panels to be finished, heard every excuss as to why they haven't been done, sorted all the transport and shipping to get them back to the uk then the first panel i took out was the long side panel and was horrified to see the middle section was made with two seperate peices.... of different materials as the colours are completely different!
Pockets are also pretty dump on the front door cards!!
Now he wont reply to emails or phone calls!!
After slaving away trying to do the best i could on my samba i wanted to show off every part of it not try and hide mistakes or piss poor work!!

The bus they are going in [/img]

[HBLOMMERS]

Hearing lots of issues with this company..

[campingbox]

[vwjim]

This is the same situation I had.

Cab door pockets were homemade.
Rivets not holding pockets correctly.
Long panel had a join in it.
Chrome mouldings were missing.
Top edging strip was missing from all but on panel.
etc.

Took a long time for the panels to get to me, ended up getting someone that was shipping a bus over to personally go collect the panels and put them in the bus.

Eventually got hold of Lenny on Facebook, then email, then called to go through various snags. He has now sent replacement cab door panels with good repro pockets, top edging material to fit that myself, most of the chrome moulding set, (still missing the longest piece as I'm told that coming via USPS rather than UPS as its cheaper for two parcels...), a new section of heat seamed material for me to fit so the join is mostly hidden by the interior woodwork and glue to do said work.

Hopefully I don't feck up the last stage of this interior as it will be a costly mistake. Oh, and that the last remaining section arrives.

[vwjim]

Still waiting on the outstanding parts, or replies to communcations to get the tracking number IF its been sent....

[vintagevolks]

[lenny copp]

[vwjim]

Yes, the new panels that I have received a few weeks back are much better, and of the quality that I expected from a premium supplier.

I'm still waiting on the last piece of interior moulding, (the long panel's chrome strip, and all of the clips that are used to fit the trims to the panels). as this was to be shipped seperately from the replacement panels but not heard when that is to be shipped or any tracking information if it has been shipped.

I can't fit the long panel until that trim piece arrives, and without the long panel in, I can fit the camper interior, so I can't use the bus for what its designed for. And this has been going on now for a year.

[baydreamsurf]

Kustom Interiors provided the furniture for the bus, to which looks great.

They do not supply panels and did not purchase these, so it was not up to them to repair/glue them.

[Mr Bubble Head]

Lenny
I've ordered a full interior from you and need to get in contact with you regarding the status of the interior. As it was an overseas order I paid for the interior in full ($ 3438.00) on the 12th October 2010.

I've tried calling but you never seem to be there. Your Tina has left messages, and said you will get in contact via email.

Can you tell me whats happening ?

your invioce # 1607

Nick

[vwjim]

Good luck with receiving your order.

I'm still waiting on missing items that have been paid for 13 months ago. My next step is to report the company to the credit card company for failure to deliver paid for items as he repeatedly fails repsond to contact or to send the parts.

[tarzan271]

[vwjim]

Its crazy istn't it. His guys can turn the stuff around quickly and to a good standard, its almost as if its just down to poor order management. ie missing sections or wrong year cards used.

[UZI]

i bought some seat covers for my 59 ragtop beetle. the rear seat covers showed up and they were for a vert. i called lenny, told him the situation, sent him a couple pics, he showed them to one of his guys and confirmed that they were wrong. lenny said he's fix them...a few weeks went by and one day i found myself wondering where the seat covers were. i called lenny and he said "i sent 'em last week!"

i get home from work and there's a box from WCCR sitting on my front steps. seat covers went on the next day and fit like a glove.

[vwjim]

Yep, I was happy to help out when they got the order wrong, but even second time the delivery is still incomplete so I'm out of pocket & losts of wasted time.

[stale air]

[kafer53]

Lenny,
I'm still waiting for the second refund you owe to me as discussed. Please send this to me on my credit card. You said it would be done back in April 2011 and here we are a month later. I'm getting tired of calling you.
Paul
_________________
1953 Zwitter 11C (L73)

[Yustrn]

Stopped by Lenny's on Friday as always we were greeted with open arms, his crew was working on one of the baddest Heb's I've ever seen...he showed us around the car and then took time to place an order I need for my car...Thanks again Mr. Lenny!
_________________
I own a copy of "The Car of the Century" by Garwood. This means I am authorized to act like a twat in thesamba forums.

[rzepko6194]

[FG1732]

I hope you UK blokes aren't scared off from buying from us Yanks. I have sold and shipped many parts all over the world.....from Europe to Brazil all the way to Japan, Mexico and Africa without problems. I am a damn good seller and I hope the experience here doesn't ruin your overall opinion on US sellers.

I know the absolute worst thing you could ever do as a Samba seller is ignore your buyer that you have started a transaction with. That is a big NO NO. Even if the sh*t takes a month to get there...you always keep contact and follow up as a seller.

Most Samba buyers know that 90% of us selling parts have real lives and families....and that VW parts is not the number one priority on our daily list. Buyers on here are for the most part pretty damn patient. So when I hear quite a few of you on this thread making legitimate complaints about a seller that had numerous problems in the past, I feel your pain.


I know this guy is out and about buying rare parts...he just scooped up a rare 1950 Barndoor part a few days ago that I was trying to get my hands on. No biggy...just thought I'd throw a info bone out there for you guys just so you know your hard earned money is being well spent.

Try going to the classifieds to make contact through his new ad for the 11 window he just posted...
http://www.thesamba.com/vw/classifieds/detail.php?id=1155968

You all need to step up the heat and file a report with the credit card companies, call the Better Business Bureau and make a report to the local authorities in his area.

If you guys stick together and keep on him, you will have a better chance of getting your parts and/or a refund. I have been there done that, and it works. Pairing up with other Samba members to get parts you are owed from a dead beat seller works wonders. Also, you all need to keep on top of Everett and let him know what's going on with this.