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ISP West - pimppride - [email protected]
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Dr. Jeckill
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PostPosted: Mon Jan 17, 2011 2:03 pm    Post subject: Reply with quote

I just received my Lang breather box, all the way from the US to Europe in less than 14 days, perfectly packed.

Oh, and the day after my late payment (because of my crappy PayPal, but luckily the seller kept the item on the side for me for a few days), I received a message the item had been packed and sent!

Thanks Alex and ISP West!
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KTPhil Premium Member
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PostPosted: Tue Jan 25, 2011 6:20 pm    Post subject: Reply with quote

Yet another fine deal with ISP West. Fender seals and beading for a T3.

I even got a pre-ship email asking if I really meant to order TWO car's worth. I only needed two SIDES (ONE car's worth), so their thoughtfulness saved a hassle returning unneeded parts.

A great business, and great that they support the T3 community as they do.
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supaninja
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PostPosted: Thu Feb 17, 2011 7:49 pm    Post subject: Reply with quote

I just got some 911 swivel feet adjusters. They had some problems with their supplier, sent me an email to let me know it was going to be delayed a little, and guess what it was on my door step the next day. Awesome transaction and they are super hero's in the type 3 community!
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Split 66'
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PostPosted: Fri Feb 18, 2011 3:42 pm    Post subject: Reply with quote

I have placed at least three orders with ISP, each time, both Alex and Anthony took the time to explain things and really did their best to make sure I ordered the right parts.

They were extremely helpful with my lowered bus and rear type 3 setup.

All of my orders have been flawless, not one complaint, which is very rare these days it seems.

Thanks again guys, I'll be ordering more in the near future.
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draginwagen
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PostPosted: Fri Mar 04, 2011 11:25 pm    Post subject: Reply with quote

Ordered a tunnel basket from them.Great communication and very fast and well packed. Will not hesitate to buy again.
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lonewolfe
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PostPosted: Tue Mar 08, 2011 6:25 pm    Post subject: Purchases from ISP West Reply with quote

I've made several purchases from ISP West off Ebay over the last year and they have all be excellent transactions. Nice products, great communication and very fast shipping. ISP West is a solid company!!!
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ALLWAGONS
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PostPosted: Tue Mar 08, 2011 8:42 pm    Post subject: Reply with quote

Anothr excellent transaction with ISP. Anthony is the best! had my parts the next day.

Thanks Alex and Anthony for hooking me up with rare parts for my sunroof Variant.
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I recycle old cars and parts, other than when I rot, that's as Green as I am going to get.

Thanks to my Tesla driving neighbors, I feel more relaxed driving my SUBURBAN and old VW's.

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suebug Premium Member
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PostPosted: Fri Apr 15, 2011 7:30 pm    Post subject: Reply with quote

I'm stoked with my squareback license plate light lens cover. Also a great help in trying to find me an air cleaner rubber sleeve thingy. Thanks!
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mxracer
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PostPosted: Wed May 18, 2011 7:16 pm    Post subject: Reply with quote

Got and over-the-top header and muffler from Anthony (pimpride). Great communication, fast shipping and a hell of a price.

THANKS Surprised
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ALLWAGONS
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PostPosted: Fri Jun 03, 2011 8:52 pm    Post subject: Reply with quote

Awesome service from both Anthony and Alex. Why go anywhere else when they have most everything for your type 3?
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I'd be UNSTOPPABLE if not for Law Enforcement and PHYSICS.

I recycle old cars and parts, other than when I rot, that's as Green as I am going to get.

Thanks to my Tesla driving neighbors, I feel more relaxed driving my SUBURBAN and old VW's.

Life > $$
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andy 64
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PostPosted: Sun Jun 05, 2011 2:57 pm    Post subject: Reply with quote

just a quick note to say what a great company i.s.p are.i brought a set of crested porsche centers for my fuchs.
a few weeks back i was out in the car got home and realized a crest had come off the center cap at some point.i e mailed anthony to buy a new crest.he sent me one all the way to the uk for no charge for the crest or shipping.
you would never get that from a uk company.

thanks again.

andy
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knightly1
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PostPosted: Wed Jul 27, 2011 7:09 pm    Post subject: Awesome!! Reply with quote

Just wanted to add my experience. I ordered windows and internals for the doors on the wife's 1965 Notch. Received them yesterday, very impressed. Their website stated "used, not show quality", I ask why not? I could not find any imperfections (although I'm looking through untrained eyes). I am trying to talk to my employer to see if he can send my paychecks straight to them. I will be ordering everything else I need for the Notch from these guys and will continue to do so once the '59 Beetle work begins. Thanks again.

Jesse
1965 Notch
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BryanM
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PostPosted: Sun Sep 04, 2011 4:21 pm    Post subject: Reply with quote

i ordered some cargo mats , sunroof cables, cable covers and various other bits and have been very happy with the purchases. Thanks
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abgwin
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PostPosted: Sun Sep 18, 2011 11:17 am    Post subject: Reply with quote

Happy to report that ISP stands by their products and makes good when things don't go right (even when it's not really their fault).

I was given some seat covers for my birthday that TMI made in the wrong style and ISP, even though they were special order and technically non-returnable, listened to the problem and replaced them with the proper style/year.

Even though they already had guaranteed business from me (I have a type 3, where else am I really going to go?), I'll be making a point of buying from them as often as I can.

Thanks, guys!
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Buba
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PostPosted: Fri Oct 21, 2011 9:08 am    Post subject: Reply with quote

What do you think?

I bought this

Image may have been reduced in size. Click image to view fullscreen.

Image may have been reduced in size. Click image to view fullscreen.



And I received this, is very similar, but is not the same advertised antena, the one on the ad looks better quality.

Image may have been reduced in size. Click image to view fullscreen.


I know they are cheap, but should be the same as advertised.
here is the link to de ad.
http://www.thesamba.com/vw/classifieds/detail.php?id=214345

Regards
Marcos
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Buba
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PostPosted: Wed Oct 26, 2011 11:22 am    Post subject: Reply with quote

Hi, me again.
I have contacted Hirschmann in germany to ask about this antenna, and the answer is that the antenna ISP sent me is NOT a Hrischmann antena.

Here is the mail history between me and Hirschmann contact.
and below you can see the photos they sent me.


From: Willmann, Hans-Joachim
Sent: Wednesday, October 26, 2011 11:37 AM
To: Marcos Cornejo Krebs
Subject: AW: AW: Hirschmann: Allgemeine Anfrage HCC

Hallo Marcos,



sorry for the late answer,

but I must order from the stock a actually antenna

and make a photo. You see it attached .

You can see the different between the Hirschmann product

and TheSamba.

Key, neck, antenna plug !!!!!!

and…. I never saw such a simple inlay.

Mit freundlichen Grüssen / kind regards

Hans-Joachim Willmann

Phone: ++49-7127-14-1423
Fax: ++49-7127-14-1451
email: mailto:[email protected]
web: www.hirschmann-car.com


--------------------------------------------------------------------------------

Von: Marcos Cornejo Krebs [mailto:[email protected]]
Gesendet: Montag, 24. Oktober 2011 15:01
An: Willmann, Hans-Joachim
Betreff: Re: AW: Hirschmann: Allgemeine Anfrage HCC



Hallo Hans.



Here you have the photo.



This is the ad on seller’s website http://www.vwispwest.com/ZVWHIRSCHMANN.html, it is different with the one he sent (see attached photo)



here a link to a forum where you can see a pic of the first ad I saw when I bought it. http://www.thesamba.com/vw/forum/viewtopic.php?t=129162&start=100



Best Regards

Marcos







From: Willmann, Hans-Joachim

Sent: Monday, October 24, 2011 4:08 AM

To: [email protected]

Subject: AW: Hirschmann: Allgemeine Anfrage HCC





Dear Mr.Cornejo,



we can not open the link,

so we can not see the antenna.

Please send us the photo.











Mit freundlichen Grüssen / kind regards



Hans-Joachim Willmann



Phone: ++49-7127-14-1423

Fax: ++49-7127-14-1451

email: mailto:[email protected]

web: www.hirschmann-car.com



-----Ursprüngliche Nachricht-----
Von: [email protected] [mailto:[email protected]]
Gesendet: Freitag, 21. Oktober 2011 18:25
An: INFO-Hirschmann-CAR
Betreff: Hirschmann: Allgemeine Anfrage HCC



Hallo!



Das Formular 'General inquiry' wurde mit folgenden Werten ausgefuellt:



Anfrage:

Hi, I bought a Hhirschmann

antena in USA, and I would

like to know if it's made by

your company or is a fake.

Here you have a link to a

pic of the antena.

http://images.thesamba.co

m/vw/gallery/pix/859075.j

pg



best Regards



Anrede: Herr

Titel: Is it a fake hirschmann antenna?

Name: Cornejo

Vorname: Marcos

Strasse:

PLZ:

Ort:

Land: Argentina

Email: [email protected]



* * *

This email message (and any attachment/s) is confidential and intended only for the individual(s) or entity named above and to others who have been specifically authorized to receive it. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please notify the sender that you have received this e-mail in error, by calling the phone number indicated or by e-mail, and delete the e-mail (including any attachment/s) subsequently. This information may be subject to professional secrecy, other privilege or otherwise be protected by work product immunity or other legal rules. Thank you.


Hirschmann Car Communication GmbH, Neckartenzlingen
Amtsgericht Stuttgart HRB 225926
UST.-IdNr. DE 814 212 629
Geschäftsführer: Ludwig Geis (Vors.), Joachim Brandes


* * *

* * *

This email message (and any attachment/s) is confidential and intended only for the individual(s) or entity named above and to others who have been specifically authorized to receive it. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please notify the sender that you have received this e-mail in error, by calling the phone number indicated or by e-mail, and delete the e-mail (including any attachment/s) subsequently. This information may be subject to professional secrecy, other privilege or otherwise be protected by work product immunity or other legal rules. Thank you.


Hirschmann Car Communication GmbH, Neckartenzlingen
Amtsgericht Stuttgart HRB 225926
UST.-IdNr. DE 814 212 629
Geschäftsführer: Ludwig Geis (Vors.), Joachim Brandes


* * *



Image may have been reduced in size. Click image to view fullscreen.

Image may have been reduced in size. Click image to view fullscreen.


Regards
Marcos
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abgwin
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PostPosted: Wed Oct 26, 2011 12:20 pm    Post subject: Reply with quote

Marco -

Have you spoken to the folks at ISP and asked them what happened? That would seem to be the first step, as opposed to contacting the manufacturer.

If you have spoken with ISP, please report their response.
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Buba
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PostPosted: Wed Oct 26, 2011 12:52 pm    Post subject: Reply with quote

Yes I have contacted ISP.

Here is the mail history, today I sent them a new email with the Hirschmann factory's information.

He offer me to send them (i bought 2 atennas) back, but if I have to pay both shipments is not usefull for me.

Besides, now I'm in Argentina again.



-----Mensaje original-----
From: Adrian Lopez
Sent: Friday, October 21, 2011 12:35 PM
To: 'Marcos E. Cornejo Krebs'
Subject: RE: Package Shipped to You

yes

-----Original Message-----
From: Marcos E. Cornejo Krebs [mailto:[email protected]]
Sent: Friday, October 21, 2011 8:34 AM
To: Adrian Lopez
Subject: Re: Package Shipped to You

You forgot to answer if I have to pay both shipments in case of ship them
back to you.

Regards
Marcos

-----Mensaje original-----
From: Adrian Lopez
Sent: Wednesday, October 19, 2011 7:14 PM
To: 'Marcos E. Cornejo Krebs'
Subject: RE: Package Shipped to You

Only the part that doesn't show on the car is defferent.

-----Original Message-----
From: Marcos E. Cornejo Krebs [mailto:[email protected]]
Sent: Wednesday, October 19, 2011 3:10 PM
To: Adrian Lopez
Subject: Re: Package Shipped to You

Ok, but you agree they are different? I will have to pay both shipments?

regards
Marcos


-----Mensaje original-----
From: Adrian Lopez
Sent: Wednesday, October 19, 2011 7:06 PM
To: 'Marcos E. Cornejo Krebs'
Subject: RE: Package Shipped to You

If you are not satisfied go ahead and ship it back to us and we will give
you a refund. Please include a copy of the invoice.

Thank you

Adrian / ISP WEST

-----Original Message-----
From: Marcos E. Cornejo Krebs [mailto:[email protected]]
Sent: Wednesday, October 19, 2011 2:04 PM
To: Adrian Lopez
Subject: Re: Package Shipped to You

Hi, today I have received the antennas, I'm not satisfied with the quality
of them and they are differents of the one you have pictured on your
thesamba's ad.
I send you a pics of the antenna I recived and the ones on your ad.
What do you think about it?

Regards
Marcos


-----Mensaje original-----
From: Adrian Lopez
Sent: Friday, October 14, 2011 5:11 PM
To: [email protected]
Subject: Package Shipped to You

A package was shipped to you on 10/14/2011 via U.S. Postal Service Priority
Mail to the following address:

Hyatt Summerfield Suites
ATT: xxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxx
Miami, FL 33126-2014

The following optional services were used: None

The package's Delivery Confirmation ID is 420331269405510200793063498919

To check the delivery status of your package at any time please visit:
https://www.endicia.com/Status/?PIC=9405510200793063498919
or the U.S. Postal Service's web-site:
http://www.usps.com/shipping/trackandconfirm.htm

9405510200793063498919



To check the delivery status of your package at any time please visit:
https://www.endicia.com/Status/?PIC=9405510200793063498919
or the U.S. Postal Service's web-site:
http://www.usps.com/shipping/trackandconfirm.htm

ADRIAN LOPEZ
ISP WEST
20925 S BRANT AVE
CARSON, CA 90810

(310)637-2100
[email protected]


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abgwin
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PostPosted: Wed Oct 26, 2011 1:09 pm    Post subject: Reply with quote

The fact that you're now in Argentina isn't ISP's fault. They've offered to refund your money, which seems fair.

I don't know that we really have enough info to tell whether it's a "fake" or not, and based on my dealings with them, I doubt they would intentionally sell a fake.
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Buba
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PostPosted: Wed Oct 26, 2011 1:33 pm    Post subject: Reply with quote

I don't know if they sell it intentionally or not.

I know that the antenna on the ad is not the same as the one he sent me.

the point is that if he sent an antenna like the ad, none of this had happened

I agree the refund should be just the antenna value in the case he send an antenna like the ad.

In this case I think he should return the full value with shipping included.

Me parece que ellos son los que deberian defenderse.

Feel free to contact Hirschmann.

Regards
Marcos
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