Martin Serrano - allwagons - [email protected]

[hpw]

[66311]

I purchased some parts from Martin. Good response. Phone communication good. e-mail responses incomplete. shipped fast. packaging poor.
One part offered as NOS is rebuilt. Some offered parts missing or miscommunicated.
Martin offered "Full refund with return of all parts" as a resolution.
Edit:
To clariy: Martin did supply me with part #s NOS parts and as I buyer I could have verified the number and did not. I have no reason to believe he realized it either.

[jetdog]

I have a beef with one Martin Serrano.
Last Sept. I purchased what I thought would be a set of usable 'used' 356 hubcaps. They were not cheap, $120.+shipping and they were pretty much scrap metal. The badges were bent and badly chipped, and the hubcaps were pretty well dented and scratched and rusty, not to mention the attempts by someone to tap the dents out of them made me feel even more dumb for buying them. When I contacted the merchant his response was ...'sorry you didn't like them' and All my ads read All SALES FINAL! I should have thought something was up when Martin sent me a shipping notice stating... " Enjoy."
I have read in this forum some complaints about Martin Serrano and I have to add my name to that list. He sold me outright junk.
I know there are plenty of defenders of this guy and that is OK, those buyers were obviously happy with what they bought. I'm not.
I personally do not think this vendor is an honest guy. If he is,.. then why does he need a no refund/all sales final policy?
JMHO
I will post some photos in the next week of what I am talking about.

[FASTBACKDON]

[ALLWAGONS]

Here's a copy of the ad dated Sept 2, 2007

Full size

Used Porsche hubcaps set of 4 Price: 160
One set of four used hubcaps. Some pitting and small dents. God for daily driver. Original.

_________________
All SALES FINAL
All items sold AS-IS
Paypal add 4%
Please ask ALL questions before buying.
Free Shipping in the USA unless otherwise stated.
Paypal to [email protected]
Check my other ads for Type 3 parts and accessories.
NOS doesn't mean perfect.

I never stated they were perfect, I sent him pictures of the dents and pitting, nor did I mean any harm when I stated " Enjoy" Hey now I am getting nailed for sending a good Vibe?
What's up with people? BTW He purchased them in Sept or Oct and emailed me around Feb or March.
_________________
I'd be UNSTOPPABLE if not for Law Enforcement and PHYSICS.

I recycle old cars and parts, other than when I rot, that's as Green as I am going to get.

Thanks to my Tesla driving neighbors, I feel more relaxed driving my SUBURBAN and old VW's.

NON INFLUENCER APPROVED

[FASTBACKDON]

[campingbox]

Good buyer. Fast payment. Recommended!

[notchnem65]

Just bought some type 3 tail light lenses, and they arrived very quickly and are just as described. I also previously bought some adjustable spring plates from him and had no problems.
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65 Notch
66 Notch “Notchstalgic”

[twinwindows]

Martin is a straight shooter, I sold him a really clean type3 Speedo. Homie picked it up the next day no problem.
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CRG
My builds
BAD TEMPER 11
CHRISTINE
GFK LIFER!

[bikesnbuses]

FAST payment!Thank you!!!Jeff
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Willing to trade any parts toward/for pre 1950 balloon tire bicycles and 1970-1980 BMX bikes/parts

[Roger Larsen]

I bought a set of type 3 carbs and manifolds from Martin. They were exactly as he described them and were very reasonably priced. I bought them on Saturday-He shipped them on Monday and they got to me on Wednesday. I am not sure what the guy who opened this threads problem is but I couldn't ask for better
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Roger Larsen

[RHD Notch]

I bought an early T3 window crank from Martin...he accurately described the handle, was responsive to my emails and shipped it very quickly. I hope to buy more from him in the future.
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[jashv]

Beef with Martin.

I sold a T3 rear latch back in January of 09, a few days later Louisville experienced the biggest ice storm we've had in years. Power was out in some places over two weeks. My power was only out a few days, had a few down trees, after a week the ice melted and cleanup began. Yes after all that I forgot to ship the part, my bad. Instead of sending me a reminder email Martin waited 3 months and filed a claim with PayPal. In two days he was able to leave notes saying he had not heard from me, well no duh, how about sending me an email dude? It takes less time then filing the dispute did.

I refunded his full amount and will re list the part in a few days, making sure NOT to sell to him, seems to not be a reputable buyer, seller beware.

[FASTBACKDON]

[jashv]

Wow, you two guys in bed or something? Guess living in Cali you don't know what it's like to have your entire neighborhood under a inches of ice and worry that your family is going to be OK. Dude I'm not mad, but it's like if you loan a tool to a buddy and they just forget they've got it, you ask and they say sure here ya go. After the 3rd or 4th week this nut could have dropped me a line, as I've done in the past (two other times in the YEARS I've been selling stuff online) I normally refund shipping, take a hit and say sorry. I'd rather be out a few bucks to make the buyer happy because they may buy again, he didn't even offer me that chance. So yeah screw it.

I've bought things off the samba and had to remind the seller several times, stuff happens in peoples life, it's not all about you.

[FASTBACKDON]

[ALLWAGONS]

Part of being a seller requires a shipping time frame wich both buyer and seller agree is reasonable. Reasonable means a week or so for Domestic shipping, but come on, 7 weeks. I've had stuff shipped from the other side of the world arrive in less than a week. Jash, admit it, you screwed up! Now you never mentioned the email where you stated about the ice storm and I said it was cool. What about the email on Feb. 25 and on March 4th. We can go babbling about this all day long. Your actions proved irresponsability and no one is to blame but you. Now insulting Don, does not make you a better person. He is just stating the facts. Banning him from your customer database is as idiotic as your forum response. Thank you Don for stepping up and defending me, Martin whom you never met. You are a true type 3 brother!
_________________
I'd be UNSTOPPABLE if not for Law Enforcement and PHYSICS.

I recycle old cars and parts, other than when I rot, that's as Green as I am going to get.

Thanks to my Tesla driving neighbors, I feel more relaxed driving my SUBURBAN and old VW's.

NON INFLUENCER APPROVED

[Tram]

[FASTBACKDON]

jashv
I am looking forward to you banning me as a buyer. As a wise man here said it is not about you. I hope you have learned something from this. Martin again send me info on the part you tried to purchase from jashv
I will do my best to locate it for you.
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FUCK CANCER FUCK CANCER FUCK CANCER!!
Mom 25 months of standing up to Cancer R.I.P I miss you so much.

Buy my best friends stuff
http://www.thesamba.com/vw/classifieds/search.php?username=56TIMOTEO

(21:10:42) Jennepher: Russell is our proudest achievment. I feel like Samba created him from a little nugget of crap into a full blown adult.

[nydds]

I answered an ad for a mint ultima edicion from Martin recently. As this was a big buck purchase I was worried about the long distance transaction, however the whole deal was smooth, from early emails and phone conversation through inspection and on to delivery. The car arrived as stated in the ad, in mint unused condition and I couldn't be more pleased. Martin even included extra materials (newspaper articles, etc.). My experience dealing with him was very positive. As far as I am concerned this seller is HIGHLY RECOMMENDED.

Also I found the following shipper to be very communicative, competitively priced and overall excellent:
MICHAEL
ALL COASTS TRANSPORT
818-924-2217