Mid America Motorworks (MAM) - mamotorworks.com

[miller0358]

I was coming home from vacation and blindly found their warehouse and museum by accident. I have to say they were a bunch of the nicest guys you would ever want to deal with. Answered all my questions and I never felt like I was being rushed. Took the time to walk me around the museum to see some pretty great cars. And even bought a few hard to find items of very good quality. Jeff

[bugnut68]

[MidAmericaMotorworks]

Mid America Motorworks has two Facebook fan pages:
www.facebook.com/midamotorworks
www.facebook.com/aircooledvws

We invite you to Like our fan pages. We currently have about 3,000 fans, with several VW fan pages added to our Favorites.

On our VW fan page, we share new products and weekly specials, link to industry-related videos, have lots of DIY's that enjoy asking questions, showing photos and sharing stories of their projects.

We also post up-to-date event information, including Funfest for Air-Cooled VW. Our Calendar tab includes various VW Club event listings, in addition to Mid America Motorworks events.

Check us out!

[ROCKOROD71]

gotta chime in on this thread, as probably 30-40% of my car has left MAM/RMMW's warehouse. I got my bug in "96. At that time my father and I knew nothing of the vee-dub scene, and being from MA had no clue about all the Cali part places. The guy who sold me the car gave us a Rocky Mountain catalog and thats where it all began. When RMMW was bought out I just went along with the transition, but MAM got noticibly worse with their parts selection over time, restocking with garbage. They often are out of stock on things i need as well. That being said, I have bought fenders, complete heater channels, seals, electric switches, hood, decklid, and ots of interior odds and ends from them. Shipping is FASTER from them here on the east coast than from WW or any other Cali parts house. My stuff is usually here in 2-3 days. YOU HAVE TO KNOW WHAT YOU ARE ORDERING and weigh your optioons. Personally I don't think their staff is all that knowledgeable, so you have to be. Example- I just ordered a plastic glove box from them and I asked the guy on the phone if there was already a place for the hood release cable or if it needed to be drilled. He couldn't tell me but took the 50/50 guess and said it probably needed to be drilled. I said fine. It arrived and the holes were there already, glove box fit great, went right in. My point is don't get angry when you yourself don't know much about what you're ordering. ASK as many questions as you can think up and if they can't answer you call somewhere else before plunking down your hard earned cash. Typically I know exactly what I need and if they have it in stock, and the price isn't that much higher (its always higher) than other places I go ahead and order it. Their catalogs are nice and shiny but are about 25% clothes, tacky stuff out of a 1998 JC Whitney catalog, and repeat listings (oil pressure switch in no less than 4 spots) and they won't stop sending them to you. In all these years I have NEVER returned anything to them. Even my BOCAR carb I bought ten years+ ago is still in my car running great. People are gonna call shenanigans on me I just know it, but I think i might just be the luckiest patron of cheap parts ever!
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1971 STD BEETLE- DD-1st car, 1st love. keepin' it stock! 1600DP, Solex 34-3 Mexi Bosch SVDA Dist NOW w/POINTS
1977 WESTY "KrustyKamper" 2L FI

[helix149]

Ok so heres the story... I ordered
1 GEAR SEAT COVERS TAN
1 Chromoly Billet Steel Gland Nut with Washer
1 Torque Multiplier Kit, for Gland and Axle Nuts
1 Heavy Duty Gear Seat Cover (Camo Green)
1 Engine Flywheel Lock Tool
1 single port intake manifold

At 2 AM on friday morning I made and paid for my order totaling over $300 they didnt bother to ship any of it till monday (rep says because of vw show in parking lot fedex could not get truck in. How the hell do you not ship on a friday because of a car show YOU PLANNED) wed it shows up and the seat covers are not what was pictured on the site, the gland nut is not the standard 36mm so useless with the $80 tool I just bought and the intake manifold is scratched to hell with paint missing in several areas... how the hell these people stay in business is lost on me. All they will get from me in the future is a big thumbs down unless they bend over backwards when I call to return 3 of the 6 items I bought because they were not as described, pictured, or standard size and they didnt bother to note it

[helix149]

Just recieved a phone call from a rep with mid america and I have to say I am impressed.... they have offered to send a return label for the tan set of seat covers that I cannot use along with offering a gift certificate towards future purchase for part of the cost of the green set of seat covers AND refund the gland nut in full. I have to say I am impressed and due to that phone call and how they handled the situation I WILL be doing further business with them as in my opinion mistakes happen its how you handle them that makes the difference. +1 for mid america in my book currently

[Dave24]

[2true]

Scores of complaints?

5 complaints closed with BBB in last 3 years | 4 closed in last 12 months

Complaint Type Total Closed Complaints

Advertising / Sales Issues 2
Delivery Issues 1
Problems with Product / Service 2
Billing / Collection Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 5

[Fignewton]

It doesn't say scores of BBB complaints.

It just listed some of them. Besides the BBB is a joke anyway, they are outdated and noone cares.

The complaints on these boards mean more to me by far.

MAM, is the last choice for anything Volkswagen for me.

Sell crap products with crap customer service. I'll by my Chinese made
Parts elsewhere and be further ahead for it.

[gondiwindi]

I noticed in their last parts cat. that they are starting to list some classic OG VW parts and some original VW accessories. In my mind that's a good step in the right direction. Personally, I buy all my VW parts from Wolfsburg West but I am not going to complain about a company that tries to improve themselves to compete. Personally, I am rooting for these guys to bring some realistic competition to the ACVW parts landscape.

[Jon65]

Many years ago I bought some window seal and components along with brand new door handles.

Long story short: window seals were ok and the door handles broke the 1st time I tried to lock them.

However, the customer service was good because they sent a replacement set of handles when the others broke. (Even though 3 sets broke before a set finally lasted.)

Customer service: good
Parts quality: eh

[2true]

Purchased a pair of Air Cooled VW Cabriolet ReInforcement Rails for my 1964 Beetle. Lighting fast Delivery (3 Days). European Danish Klokkerholm rails. Very happy with purchase and the rails are on my car and the difference is amazing. Thanks MAM!

[MidAmericaMotorworks]

2true,

Mid America Motorworks is constantly trying to improve our parts offerings and we're so glad that you were pleased with the entire experience! Thanks!

[jaydog]

I have ordered from MAM once or twice and got my stuff rather quickly. However, most of the parts I need they are always out of stock or are on back order and would take several months. So I don't order from them most of the time. But the products I have gotten from them weren't that terrible of quality. If they had more of what I needed in stock I would order from them more often.

[CHERRY'S]

thanks www.oeveedub.com
for the pieces BEST SELLER!!

A+++
10+++

I bought from him 22.72$ in pieces!!!



FANTASTIC COMUNICATION!!!

[71StandardReduction]

I have ordered from MAM several times. Always gets to my door very fast and haven't received a part that was in poor quality yet. I like MAM because they usually have some miscellaneous parts that I get tired of searching for with other companies search engine. Although yes a lot of the time parts are on back order, you only get charged for shipping in the main order. So over all satisfied and I do not hesitate to order from MAM when I need something.

[bugpartslou]

Still waiting for a response on why I was charged tax and shipping for a swap space for the Bugfest, normally great service, though.

[bugpartslou]

Michelle took care of this 3 hours after I posted here. Thanks!

[daisy71]

I got my 71 super beetle a month or two ago and have been using Mid America motorworks to get my parts, and let me tell you I have had nothing but problems! First problem I had was replacing the brake lines, I bought a front brake kit which had some lines some hoses and the brake cylinders, and what happened, the front brake line going from the T to the brake hose was to short. To make the damn thing fit i needed to make up a bracket to hold the T in place so it didn't loosen and leak when the car was driving. I called them up and they sent me a longer line, at least they tried. Now what happened today is what made me really mad. Now first I would like to say that the catalogue I am using is the newest one they have sent me. I ordered two tie rod ends and the center linkage, this cost me about $130 which may not seem like a lot but I don't have money or time to waste. I ordered the parts and they came pretty quick which was good. I open the box and I have 2 tie rod ends and a idler arm bushing. When I called they said there is a mistake in the book and that I should have looked online. I hate their website because it is hard to find stuff, I prefer the catalouge. To ad more fuel to this fire the center linkage isn't even the price it says in the book, in the book t says it is $48 but the real part is over $80, so they charge me full price for that for that, which in my mind should have been sent cheaper or at least a bit cheaper for the hassle and inconvenience of it, I planned to go to a car show with it but now I cant because my parts fir my front end wont be here in time. So what did I learn from this? I LEARNED THAT MID AMERICA CANT READ THERE OWN DAMN CATALOUGE AND DON'T TAKE RESPONSIBILITY OF THERE MISTAKES! I should have learned from my father who has 2 corvettes and wont order from them after they sent him wrong parts too!
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71 Super beetle

[Dub Owner]

well im about to order a set of 4 bus axel boots for $20 and main engine bearings. wish me luck yall
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66 bug future lifted full body
67 bug collecting one year only parts
69 westy RUSTY is now my DD
71 411 one owner all original flood victim
74 412 slowly putting back together
78 Champagne II sunroof
85 Vanagon previous DD