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VW Birth Certificates
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Merlin
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PostPosted: Mon Mar 03, 2014 6:06 am    Post subject: Reply with quote

kenshapiro2002 wrote:
I ordered mine on January 2nd. I've been communicating with Roswitha Hendel. She (?) tells me it now takes 12 weeks because a 4 person operation has now been whittled down to just a one person operation.


It's really pathetic, to be frank.

Mine was ordered and paid for on December the 27th and I too have had the "12 weeks" excuse.

Clearly there is enough demand, paid-for demand, to warrant additional resources behind this?
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VWTECHEDITOR
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PostPosted: Mon Mar 03, 2014 7:37 am    Post subject: Takes a long time indeed... Reply with quote

Good Morning Everyone,

I might as well add my story about delays to the mix.
I requested a birth certificate for a friend's '73 Super Convertible on December 12, last year as a Christmas gift (silly me). The payment on my credit card was approved immediately and I received the confirmation email from Roswitha Hendel. That was the last I heard.

On Tuesday February 26, I sent a note requesting the status of the birth certificate and in this morning's (Monday March 03) email, all I got was the laconic reply of "Sorry, I can't say".

I'll give it a bit more time and then take the matter up with the credit card issuer.

Two things to add to previous conversations:
1 - Back in in the "good old days" of May 1983, there was no charge for the information. I got a nice letter on VOLKSWAGENWERK stationary with all of the particulars for my '57 Sedan.
2 - How is the current certificate sent? In an envelope of some sort, or a tube?

I'll try to update this as things happen.

Art LeBrun
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J A Red
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PostPosted: Fri Mar 07, 2014 3:41 am    Post subject: Reply with quote

Placed my order in January.

received this email yesterday.

"Thank you for order a birth-certificate.

In principle the Stiftung AutoMuseum Volkswagen is pleased to research the data of your old Volkswagen from the vehicle data base and draw up a certificate.

However, we are not able to research the data of your car because the micro fiche regarding the chassis number of your car is crumbling and illegible.

So we will send you your money back.

We hope for your understanding, thank you."

Now that sucks!
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Bugs4Life
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PostPosted: Tue Apr 01, 2014 12:28 pm    Post subject: Reply with quote

Ordered one for my car 2/18/14. Recieved order confirmation and succesful payment, but have heard nothing else about it. Sent a request in today 4/1/14.
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kenshapiro2002
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PostPosted: Tue Apr 01, 2014 12:41 pm    Post subject: Reply with quote

They're saying 12 weeks now. Mark your calendar. My 12 weeks was up last week. Nothing yet.
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Bugs4Life
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PostPosted: Wed Apr 02, 2014 8:08 am    Post subject: Reply with quote

Dear Mr. Kline,

at the moment it takes more than 14 weeks after the order, sorry.

Mit freundlichem Gruß

Roswitha Hendel

Stiftung AutoMuseum Volkswagen
Dieselstraße 35
38446 Wolfsburg

Tel.: +49 (0) 5361-848 6171
Fax: +49 (0) 5361-52010
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kenshapiro2002
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PostPosted: Wed Apr 02, 2014 8:10 am    Post subject: Reply with quote

Yeah...got an e-mail from her today saying "I hope to have it to you by eastern (sic)".
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NCdad
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PostPosted: Sun Apr 06, 2014 11:22 am    Post subject: Reply with quote

looking for some input...

If you were to sell your VW, would you include your birth certificate with it?
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stale air
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PostPosted: Sun Apr 06, 2014 2:26 pm    Post subject: Reply with quote

NCdad wrote:
looking for some input...

If you were to sell your VW, would you include your birth certificate with it?

I would. I would also include any other info or paperwork I had that pertains to it. It's the cars history. If the car is gone what am I going to do with the bc?
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a.wilson
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PostPosted: Sun Apr 06, 2014 4:33 pm    Post subject: Reply with quote

X2 with stale air. Seen a couple of Ad's before with the certificate was included with car's sale, FWIW. Should be fine if you wanted..
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EverettB Premium Member
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PostPosted: Mon Apr 07, 2014 11:47 am    Post subject: Reply with quote

NCdad wrote:
looking for some input...

If you were to sell your VW, would you include your birth certificate with it?


I would if they wanted it but I have also not included it because I had my name on it. I did a copy.
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Wagen Werks
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PostPosted: Thu Apr 10, 2014 12:01 pm    Post subject: Reply with quote

Hello People! Thanks for the info on the 12-14 week window, I order on Feb17 2014, I'm guessing I still have 6-7 weeks to wait! - I will update, I'm halfway home! -Larry
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Ghia 1966
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PostPosted: Sun Apr 13, 2014 6:27 pm    Post subject: Reply with quote

They just suck! It used to take 3 weeks until last year 2013 but starting late 2013 everything went wrong with them ! Don't know y but they taker forever and don't give accurate data as they r too lazy to translate from German and too stupid to know what they r talking about! It seems that the ones working on it r not vw experts cos they just could translate whatever! My question is, who gave them the archives and how? R they the only source for such treasure of info?!
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kenshapiro2002
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PostPosted: Mon Apr 14, 2014 2:14 pm    Post subject: Reply with quote

kenshapiro2002 wrote:
They're saying 12 weeks now. Mark your calendar. My 12 weeks was up last week. Nothing yet.



Received it today...beautifully done and complete in every aspect. It took 15 weeks.
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kenshapiro2002
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PostPosted: Mon Apr 14, 2014 2:32 pm    Post subject: Reply with quote

Just sent her a thank you note and to let her know I finally received. Got back an automatic reply saying she'll be out of the office until April 22. Guess the rest of you are waiting even longer! Rolling Eyes
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bigdog1962
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PostPosted: Fri Apr 18, 2014 11:37 am    Post subject: Reply with quote

Received confirmation Feb 25th and still waiting. Hopefully I'll get it before Oktoberfest or that may delay it another 6 months.
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jays58s
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PostPosted: Thu Apr 24, 2014 12:05 pm    Post subject: Reply with quote

I got a 12-14 week time frame as well, not happy about it at all, but what do you do? I'm in a position where I kind of want/need mine because my car was built Oct/Nov of 1959 and I'm almost sure it's a 1959 only color. There are no colors for 1960 that even come close unless it's a convertible color, which I doubt. I want to paint my car, but I want to wait to confirm the color and I'm hoping the BC will tell me what interior my car came with so I know which route to go with paint and interior. I'm still 10 weeks away from the 14 week quote and I'm not sure I want to wait that long to order stuff for my car. I'm half tempted on cancelling my order, but I really want to know about my car. lol
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kenshapiro2002
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PostPosted: Thu Apr 24, 2014 1:41 pm    Post subject: Reply with quote

Unless you're in a rush, just be patient. It's a matter of waiting, not a matter of getting ripped off.
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jays58s
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PostPosted: Thu Apr 24, 2014 1:57 pm    Post subject: Reply with quote

kenshapiro2002 wrote:
Unless you're in a rush, just be patient. It's a matter of waiting, not a matter of getting ripped off.


I'm not worried about getting ripped off, just can't believe they upped the price from $35 to $70 and the wait time is 3x's longer than what it used to be. I'm patient, but 3+ months is a long time to wait for a piece of paper. Lol
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kenshapiro2002
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PostPosted: Thu Apr 24, 2014 2:12 pm    Post subject: Reply with quote

Their staff has gone from four people to one. Hey... Three months is going to pass anyway, right?
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