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coolrydes - [email protected] - Mendeola Suspension
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Email: [email protected]
Last Visited: October 05, 2020
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EverettB Premium Member
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PostPosted: Wed Aug 05, 2020 4:48 pm    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

It's nothing personal against you.

I was only explaining what I have seen in regards to USPS shipping updates when shipping my own items and experience with buying and selling a lot of parts over many years.

It was a reply I could make in anyone's thread if they asked about USPS shipping/tracking web site updates.
If someone asked something similar in the future, I would cut & paste that same text above to save time, if I remembered where it was located.
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coolrydes
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PostPosted: Wed Aug 05, 2020 10:13 am    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

EverettB wrote:
KidGhia2020 wrote:
The USPS tracking site stated ďJuly 22,2020 at 1:16 pm, Shipping Label Created, USPS Awaiting Item, San Diego, CA.Ē


I can't speak to all situations but if it says this for a while, my first guess would be they haven't actually shipped it.

For instance, I sold something yesterday, printed out the label last night.
Last night it said:
August 2, 2020, 5:19 pm
Shipping Label Created, USPS Awaiting Item
<City, state, zip code>

I dropped it off today and it already says:
August 3, 2020, 2:15 pm
USPS in possession of item
<City, state, zip code>

and

August 3, 2020, 4:23 pm
Departed Post Office
<City, state, zip code>
Your item has left our acceptance facility and is in transit to a sorting facility on August 3, 2020 at 4:23 pm in <City, state, zip code>


Everett, I think it is poor judgement you post your opinion on items like this. I work hard to take care of people. I am a small business owner and have been posting at least 6 feature adds per month for over 7 years giving you well over $15,000 dollars to support The Samba and the people that view it. I'm sure I am a small fish in the large pond of people giving you money to advertise.
When you choose to post stuff up here and become part of a problem, seams very unfair to me. You are giving an opinion on half the story, you do not have all the facts, nor do you see all of the positive responses I have had from thousands of customers that do not post stuff up in buyer seller feedback.

I have never taken anyone's money and not given them what they paid for, I have always made things right. There are people on here that have slammed my name and I have posted responses to all of them, they continue to bash me, yet you do nothing. Is there a problem you have with me personally? I would like to know, as I am your customer and have spent thousands of dollars with you, and this is the support I receive in return?

I am not a thief and I do my best to build high quality parts. I have even made offers that I know others would never make to try and help customers that are un-happy, yet that seems to never reflect in your comments.

I would like to know where I stand?
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COOLRYDES So-Cal CUSTOMS
MENDEOLA SUSPENSION
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www.CoolRydescustoms.com
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coolrydes
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PostPosted: Wed Aug 05, 2020 9:59 am    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Kidghia,

We have been having a lot of problems with shipping. I said I would send a replacement, however when I asked my guys to send a replacement, they said we were out of stock due to a higher then normal amount of sales during this virus. I then returned your call and said I can either give you a full refund, or I can send another one with in the next week or so when we have more of them finished.

At this point, I have simply refunded your money due to not hearing back from you, and your post on here. I am sorry for any inconvenience this has caused you. Thank you for giving CoolRydes Customs a chance to have your business, sorry it turned out this way.

Payment refunded to Anibal Iglesias
August 5, 2020 at 9:58:56 AM PDTTransaction ID: 6X062089EG181250W
Payment Status: COMPLETED
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Kevin "Coolrydes" Zagar

COOLRYDES So-Cal CUSTOMS
MENDEOLA SUSPENSION
THE HOME OF STYLE AND PERFORMANCE
www.CoolRydescustoms.com
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KidGhia2020
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PostPosted: Tue Aug 04, 2020 12:03 am    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Okay, thatís reasonable even two or three days is understandable BUT over eight days is inexcusable. I mean he received my money via PayPal and created the label the next day. But why the need to hold out on sending out the item? If for example, I went to your hypothetical garage, asked you to fix my car, and you do, I then show up and drive away with only my word that Iíll pay you for the repairs when I get paid. Does that sound reasonably fair? Well now as of this reply, I no longer wish to continue conducting business with COOLRYDES. I would also wish Sambaís headline not only said ďAds are free! Buy and sell at your own riskĒ but add research the sellerís/vendorís feedback BEFORE conducting any transactions. Unfortunately, due to ZAGARís poor business skills, I decided to not spend any more of my money into COOLRYDES ďSignature PedalĒ assembly as I previously wanted to. I did some research and discovered PEDAL WERKS was a more reputable business...and what a surprise I didnít see a negative review nor shipping excuse for his product/services! Thanks
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3 Fold VW Premium Member
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PostPosted: Mon Aug 03, 2020 9:42 pm    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Kevin made contact with me and is helping me out. No issues to report. Thanks Kevin!
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EverettB Premium Member
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PostPosted: Mon Aug 03, 2020 9:16 pm    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

KidGhia2020 wrote:
The USPS tracking site stated ďJuly 22,2020 at 1:16 pm, Shipping Label Created, USPS Awaiting Item, San Diego, CA.Ē


I can't speak to all situations but if it says this for a while, my first guess would be they haven't actually shipped it.

For instance, I sold something yesterday, printed out the label last night.
Last night it said:
August 2, 2020, 5:19 pm
Shipping Label Created, USPS Awaiting Item
<City, state, zip code>

I dropped it off today and it already says:
August 3, 2020, 2:15 pm
USPS in possession of item
<City, state, zip code>

and

August 3, 2020, 4:23 pm
Departed Post Office
<City, state, zip code>
Your item has left our acceptance facility and is in transit to a sorting facility on August 3, 2020 at 4:23 pm in <City, state, zip code>
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KidGhia2020
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PostPosted: Mon Aug 03, 2020 6:22 pm    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Familiar....Patient ?!?...what does that mean? @jeffery8164...what was your experience with this vendor? Hereís mine...ordered an aluminum 23.8mm master cylinder on 7/21/20 and paid in full via PayPay. The tracking number was sent to me on7/22/20 with PayPay stating ďIt just shipped!Ē and ďPriority Mail service (1-3 days) with insured ďyesĒ noted. So upon receiving this notice, I checked it out. The USPS tracking site stated ďJuly 22,2020 at 1:16 pm, Shipping Label Created, USPS Awaiting Item, San Diego, CA.Ē So I go on with ordering other items from other sellers and repeating my same inquiries. Well, 3 business days later on 7/27/20 (I excluded Saturday even though my postal carrier still delivers) I checked my mail and negative results! I looked up the tracking number again and it HASNíT CHANGED from my first investigation. I emailed ZAGAR, KEVIN @ COOLRYDES the same day at 09:00am and I received a response via cell phone of ďI will look into it and find out what happened.Ē Well with that response from ZAGAR, I too began to look into what could of happened. I looked up the USPS protocols for lost/missing shipments as well as PayPalís. From what Iíve understood was itís all about filing and processing claims/investigations falling under 180 days. So if things arenít taken care of ASAP then I lose my money and get no product!?!?I also called COOLRYDES and left a voicemail on 8/03/20 at 4:30pm stating ZAGAR to call me ďAT ANY TIMEĒ to address this issue. So as of this post, I have not received my product nor a response from ZAGAR.
Prior to myself reading the other posts in ZAGARís feedback forum, I was willing to give ZAGAR the benefit of the doubt that my issue isnít his fault. But it seems I maybe wrong. Poor customer service in that I have to wait for him or the Post Office to figure out what happened to my purchase!?! Whatever the problem may be on his end is of no concern to me as a customer, ZAGAR received my money (my bank account has the cost withdrawn)so why shouldnít I have my item??
As I mentioned before about buying from other vendors, I actually received their items using the SAME shipping service...USPS! They were also from further locations ranging from KAUAi, HI (MAHALO! @choptop-Paul), SPRINGFIELD, OR (THANKS @vwcrazyz-Zack), and BUTLER, NJ (BIG THANKS @ rob4-Rob). AND ALL were responding to my email inquiring along with choptop prepping for Hurricane DOUGLAS got an added sale to me...all within four shipping days with an impending HURRICANE?!? This alone makes me biased of NOT totally blaming the USPS and the blame falling back onto the seller.
So now I am waiting to see what happens next.
What I see as acceptable resolutions are these:
1. Seller files a claim but resends another ordered item as purchased- I.e. takes care of the customer and offers an apology/explanation.
2. Seller refunds the purchase cost to the buyer and lose a customer.-I.e.gets negative sales review and other customers read review that may buy elsewhere.
3. Seller resends the ordered item and offers a minimum 15% discount on a possible future purchase.
Side note: If the items are back ordered then says so with a tentative reasonable restock date. If retail is overwhelming then a different choice of occupation should be considered.
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PostPosted: Sat Jul 25, 2020 1:19 pm    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Sounds familiar. Happened to me too.
From my experience, you will get a response. Just be patient.
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PostPosted: Wed Jul 22, 2020 6:54 pm    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Kevin,
You out there? Has anyone heard from Kevin? Trying to order and exchange a part. Anyone else having difficulty? Thanks.
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[email protected]
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PostPosted: Wed Dec 11, 2019 2:56 pm    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Wow Kevin, still spouting BS. As I stated in our original conversation I HAVE NEVER WORKED ON A VW AND I AM LOOKING FOR YOUR EXPERTISE. You sent us standard width front suspension knowing what we were building. After waiting WAY too long for parts, given bogus information, having to modify WAY too many parts, we finally got the project off to the body shop months late because of how bad you dicked us around. Then it comes back for assembly. We would need a wheel with a couple inches more backspacing than the actual width of the wheel. I told my customer and again he was not surprised. We told him prior to body work but he said just get it there so I don't lose my spot. The owner contacted you and you said you would sell the parts if I made a public apology. He then decided he did not want to give you a penny because of your business practices and lack of quality. We then made our own arms to correct the issue. We did not buy the wrong wheels as you stated. Just more of your BS. If you want an apology here goes. Kevin, I am sorry I ever found you, I am sorry I sent you $16.862 up front then had to wait months to get any parts that would not have showed up if I didn't start these posts. I am sorry my customer had to pay us to correct several parts, I am sorry I took your advice on several things. I am also sorry for anyone in the past and future that gets the coolrydes run around that seems to be your way of doing business. You are always the victim. The best part is you told my customer you want to press charges against me. Every thing I described in all my statements is true, we have lots of pictures, all phone calls were documented, all the unreturned messages are documented, and a quick internet search about you confirms this. Its people like you that give the trade a bad name. Jon
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coolrydes
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PostPosted: Sun Nov 03, 2019 7:06 pm    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Hello, Roger

You are more then welcome to come to my shop anytime. I wish people that would post when they have a good experience, then just when they have a bitch to post. If you guys could only understand both sides of the story.

I've stood the test of time and continue to take good care of my customers. The funny part about Jon, is when he and his customer need more help because they bought the wrong wheels, I was still willing to help out. All I asked is that he posted a positive reply and show that I was still willing to help out even after his rants. He declined as it would have meant he had to post the truth. I have a clear conscience. I am more then willing to go the extra mile and have made a name building quality parts.

I always try and do the right thing by all my clients.
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COOLRYDES So-Cal CUSTOMS
MENDEOLA SUSPENSION
THE HOME OF STYLE AND PERFORMANCE
www.CoolRydescustoms.com
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PostPosted: Sat Nov 02, 2019 12:54 pm    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Is the item in discussion still available? I was looking into buying the rear sway bar kit. Actually I wanted to drive to the location and purchase to avoid these issues. Let me know. Thanks.
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PostPosted: Tue Jul 23, 2019 11:51 am    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Make that 6 spindles, the caliper brackets were not square with the spindle on the ones we got, still haven't figured out why the rack isn't centered in the chassis either....
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coolrydes
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PostPosted: Sun Jun 30, 2019 8:51 am    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Hello, Paul

Please contact us this week and discus what issues you are having with our suspension packages. I would like to help sort out any issues. I am always looking for feed back.

As far as the spindles please send us photos of the spindles you have. We did have 4 total spindles have problems out of over 320 on the roads. Two of them bent the upper ball joint stay due to the wrong offset spindles. These were first generation spindles and we changed the upper ball joint stay to correct the issue. The other two failed due to high speed impacts. One a 50mph smack into a curb at a race track.

I am always looking to put the best product possible and have recently added another option to the spindle end of things. We now have adapters to use stock spindles without losing much performance. It does bring the front up 1 inch as our spindles are 1.1 inch drop. So the front springs will have to be adjusted down a little more to get to our recommended ride height
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COOLRYDES So-Cal CUSTOMS
MENDEOLA SUSPENSION
THE HOME OF STYLE AND PERFORMANCE
www.CoolRydescustoms.com
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PostPosted: Tue Jun 25, 2019 6:30 am    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

jdeford3 wrote:
So.... A little too much drama for me on this thread. On a positive note, are there any other vendors that offer front and rear suspension upgrades besides Coolrydes/Mendeola? Any of the buggy guys?


yes..

red9

eyeball engineering

and several others...

as well as most shops that build chassis'

I have 2 of these set-ups at my shop currently that customers had purchased directly. Sorting out little odds and ends, but that's generally expected from anything purchased as production items "out of the box" these days.

I truly hope that we do not encounter any of the spindle issues a previous posted had encountered, as one of the customers purchased the full brake set up as well.
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PostPosted: Tue Jun 25, 2019 5:13 am    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

So.... A little too much drama for me on this thread. On a positive note, are there any other vendors that offer front and rear suspension upgrades besides Coolrydes/Mendeola? Any of the buggy guys?
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PostPosted: Mon Mar 18, 2019 12:05 pm    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

Ummmm project was at a standstill because we didnt have the gearbox so we couldnt get the engine mounted. You kept telling me the welder was having a hard time, thats when you realized you BS'd the wrong guy because I told you how to do it. Im sure you remember that, I also told you which welder to buy and why. Then you disappeared and avoided me for quite a long time until I told my story on this very forum. You got right back to me then didnt you? I posted at 6AM and you called about 3PM. Speaking of the gearbox, just now we discovered your "mods" to put a clutch pivot ball in the case distorted the ID of the bore for the bearing collar. Am I surprised? Nope. Did these "mods" have to be done, Nope. A little research goes a long way and gives a much better product.
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coolrydes
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PostPosted: Mon Mar 18, 2019 10:06 am    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

[email protected] wrote:
I have never seen a website where the homepage has a dont believe what you hear about us, here is a list of happy people. Kevin you have issues, you dont believe you do anything wrong, you are the victim here. Shame on me for wanting parts and contact in a reasonable time. Shame on me for wanting parts that bolt on without being modified. Shame on me for seeing though all you BS excuses. If you spent as much time trying to service customers and make quality parts (if you are capable) as you do making excuses you would do pretty good, but thats clearly not the case here. I have received several calls from people that bought your stuff and told them how to resolve the issues because you never called them back. I helped them because I felt sorry for them since I went through the exact same things. But its not you, its me isnt it? You are clearly one of those kids that deserves a participation trophy.
Jon Sandahl
Tube Chassis Designz
1484 Main St
hanson Ma 02341
781-293-5005


Jon,

The reason I have that on my home page is because of people like you that like to go out of your way to hurt my business.

I've already exposed one of your lies, where you claimed to be at a stand still, and had not even started working on the project after having all the suspension parts for 4 months. Now your trying so hard to discredit me. Get a life and move on. Your crying is getting old and I am no longer going to waist time responding. Now go on about your business and let the men get work done. You are now fucking with my ability to provide for my family. I have three children ages 1, 7, 13 years old. My next step will be legal if you continue trying to affect my business in a negative matter.

I have hand thousands of customers, and many repeat customers, including many shops without complaints. All but now 6 including you have been happy with my products and service. The ones that were un-happy simply either wanted something for free or just had something they chose to focus on and take it out on me. Those who know me know I bend over backwards to make things right when something goes wrong.
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COOLRYDES So-Cal CUSTOMS
MENDEOLA SUSPENSION
THE HOME OF STYLE AND PERFORMANCE
www.CoolRydescustoms.com
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[email protected]
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PostPosted: Mon Mar 18, 2019 6:17 am    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

I have never seen a website where the homepage has a dont believe what you hear about us, here is a list of happy people. Kevin you have issues, you dont believe you do anything wrong, you are the victim here. Shame on me for wanting parts and contact in a reasonable time. Shame on me for wanting parts that bolt on without being modified. Shame on me for seeing though all you BS excuses. If you spent as much time trying to service customers and make quality parts (if you are capable) as you do making excuses you would do pretty good, but thats clearly not the case here. I have received several calls from people that bought your stuff and told them how to resolve the issues because you never called them back. I helped them because I felt sorry for them since I went through the exact same things. But its not you, its me isnt it? You are clearly one of those kids that deserves a participation trophy.
Jon Sandahl
Tube Chassis Designz
1484 Main St
hanson Ma 02341
781-293-5005
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coolrydes
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PostPosted: Sat Mar 16, 2019 1:44 pm    Post subject: Re: coolrydes - [email protected] - Mendeola Suspension Reply with quote

The emails he was talking about:
Douglas Gunter Kevin Zagar. You are a stand up guy. Every transaction I have had with you has gone just fine. You have even replaced a defective part at zero cost to me. I appreciate the parts you make and the upstanding customer service I have received from you. Thank you sir. You are a good guy and sorry this guy is trying to drag you thru the mud. Thanks. Doug.

Valentino Salazar Kevin, you helped me out when I didnít even know very much about my car (still donít in some aspects, but I know more now 😉). You made the process of my build simple and didnít try to sell me anything that I didnít want. You set me straight on things I didnít need (when I wanted) them. Itís almost been 2 years since we got to know each other. You even explained the process to my wife which I greatly appreciated (still do!). If I had that same $$$$$ to spend, Iíd do it all over again with you. Maybe one day I will 🤞🏼 cheers my brother 🤙🏼

Chris Vredeveld F- the scamers. You're a sraight shooter, a great boss, and a good friend, always there to help someone out.

Rolando Cruz Quiet we all know that you are a hard in your work and honest...

Dave Cormack I simply cannot believe I am about to say what I am going to say, but...Kevin Zagar, you are one of the most honorable, respectful, hard-working, honest human beings I know, and I know a LOT of people. Let the guy sue you, or whatever, the people that matter, and know you, know better.

Kelsie Ortega I even still remember when you helped me with the issue I had with my drivers seat in the scion! You took time out of your day to take it out completely out of the car for me and fixed the issue! I remember hearing the story about this guy too awhile ago. Some people are just pos

Telly Carsten You know bruddah. We had many talks about this. It sucks, alot of bs that you and your family dont need. Just alway hold your head up high and in the end the true will come out. People that know you knows that you are a stand up guy. You will always have your haters and jealous people. Just dont let them get you fucus off your path.

Shawn Brown Kevin you and I go way back and I know from experience your a stand up guy!

Will Copeland Buyer beware, but in this case sounds like seller beware! What a tool! YouYou are good people Kevin.

Tim Hillier Kevin Zagar you went out of your way to help me and wend way above what any business would normally do. Im sorry some jack wagon felt the need to slander you in this manor. KarCory Drake Damn, Kevin! I canít imagine somebody saying anything bad about you OR Mendeola.
I hope thereís something stronger left after the dust settles than what was there before ó and I really hope this guy loses.ma will take care of it in the end. Keep up the good work supplying a great product

Morenoz Kustomz Im on your side kevin ✌

Arne Carlson Kevin Zagar I know that was a rough time when Mike went through all that and people just need to understand that was not your gig at the time. You were working for an employer and that's that. Even then I saw how hard you worked on those builds. I'd buy a car from you any day of the week.

Craig Tanson Kevin Zagar sometimes you canít make everyone happy no matter how hard you try. All you can do is your best which is what I have seen and experienced from you.

Gregory Boyer In this crazy world Brother you are the one I turn to when I have no where else to go and as always you are a man of your word and always go the extra mile to help me out! I stand in your corner because you are a good friend and always do what you say! A man of his word! Goes a long way in todayís world! Aloha Brother🤙

Bos Zem From our conversations, advice youíve offered and information about your builds that youíve willingly shared I would agree with everyone that knows you on a much more personal level, youíre an open book with no ulterior motive!! As an outsider looking in Iíd say that you are who you say you are!!! Youíve never steered me in any other direction but the best possible route to take! Youíve shared what could be considered quite valuable information from a business personís standpoint and you never withheld anything as if we were longtime friends!! We even shared information about our kids and our wives which meant the world too me!! Even youíre products speak volumes about you and the kind of person you are!!!! You are a very personable person who cares for others well being not just because itís your business, but because thatís who you are, and that in this world surrounded by the majority of others who donít share the same values is huge in itself!!!! The best thing you can do is forgive this fool, you donít have to forget, but continue to move forward, donít let him get your spirits down or worse yet change who you are and how you go about your life!!! Unfortunately these things happen in the business world, itís just too bad the guy has to be such an arrogant, unreasonable, greedy pig!!!!! Continue to surround yourself with family, friends and those who are positive who stand behind you as this experience will make you wiser and eventually stronger!!!!

Rusty Leininger You always tried helping me out with what ever you could. I know a little about this story and itís total bull. This guy needs to eat a .....

Demian Hurst Dude that sucks. I donít know what was said but Iíve known you the longest and you are a solid man. Iím happy to be a character witness or write a deposition or anything you need my brother.

Tony Pembroke Great guy who does great work and is honest. Takes all the time and then some to discuss projects and parts with his customers. I've purchased a few parts from Kevin and I'm sure soon enough I'll be sending a build his way. You're the man Kevin Zagar don't sweat the petty stuff just pet the sweaty stuff 😅. BTW. The Flop stop fits great ok my Patina 64 bug. Thanks again!

Andreas Tabb Those kinds of people need to get a real life! They wonít of those wannabe jerks who thinks they can get anything for nothing! Really...get a life.....I am sorry Kevin, Now I understand why I havenít heard from ya...Donít worry my friend...I am sure you will come up with something good for you and the company.

Brandon Williams we here at b and r have bought complete suspensions and brakes from kevin shifter pedals etc. couldnt ask for a better guy like we are here. help anyone. Kevin Zagar

Bever Garage Sorry to hear about this buddy. As everyone else has said you are good dude and itís been a pleasure doing business with you in the past.

Darrin Wilson The world of retail sales sucks. There is always in asshat out there with zero morals and no character that just wants to screw everyone. It will all play out in the end, karma is a bitch.

Mark Steeves I know we only briefly got to hangout an speak to one another. But I got no "backstabber" or "theif" vibes from you what so ever. I hope this all ends easily an smoothly for ya. Also isnt gonna stop me from buying the parts I want from you. Lol.

Tim Henderson Sorry to hear Kevin. Entitlement is Rampant these days. Youre good in my book . I didnt see what went down but you did a good job at being transparent.

Tim Faville Kevin Zagar, you are a stand up guy and the stuff that was allowed to be posted on this page should have never been allowed to post. This is a classifieds page for items to sell, not a discussion forum, so I am going to lock any further comments and deal with the people responsible for posting this to my page.

Tim Faville Kevin Zagar , no problems man, you are just defending your name and honor. I have removed the guy from this page and will have a chat with the admin about allowing this type of posting to be approved. I always enjoy seeing the cool products you produce posted up on my page and I encourage you to continue posting on here.

Rudy Bautista Kevin Zagar, even though you chopped the entire top off of a perfectly good VW, I still have mad respect for you. In this world there are people who try to get things by hurting others because somewhere along there own path they got lazy. Let the unhappy, lazy and generally disturbed people do what they do and continue being the person you decided to be. All of us that know you do not have to say anything to anyone about you, you just know we are truly FRIENDS. Let me know if you need anything, Iím only a hole in the ground away!!!! 😉

Cris E Fago I met Kevin 25+ years ago, he is a man of integrity and honesty. I recently had something come up in my life where Kevin really went above and beyond with his offer of help. In my opinion, the world we live in needs MORE people like Kevin Zagar. If you know him, then you know what Iím talking about. Hang tough Kev, you have a lot of people in your corner brother!

Tim Tucciarone Here is my experience with Kevin Zagar and Mendeola. I needed a seal where my CV flange goes in the trans. I called Mendeola and they have the seals in stock. 25 minute drive to their business. Kevin opens the door. Mind you, I went to high school with this guy and havent seen him in decades! He brings me in, shows me around and all the things he is doing for coolrydes. I had the side cover with me, he swapped out the seal for me and only charged me the cost of the part. I threw an extra $20 at him for the help and cool tour of the shop. Bottom line, your character will out power 1 mans negative comment or attempt to slander.

Onix Bonilla Well, what I can say? Every time I make business with Kevin Zagar, I know I will get the service, the quality and back up that I had never gotten before. So I put my money where my mouth is. As my daily work is working with ďcustomersĒ, I had my share of similar experiences, never are less frustrating than before, but at least we know we did our best. And Mr Kevin Zagar, I can testify, you are one of the few that gives us more that we paid for!!!
Onix Bonilla MD

Scott A Hartsfield Kevin I don't know you but I used to sell super beetle front clips to mike years ago. I have followed your site and can say as for Your product it all looks top notch. As for any service industry we are only as good as the word and product or service we give. The vw world is a very small circle and I have never heard anything neg about you or your product. Sometimes you can't help what someone is going to toss at you but reading everything on this post you have to sit back and realize this is not a true shot at you. Theres to many people here giving an honest opinion that have worked with ya.
This will pass keep producing what you do and keep treating your customers the same way you have.
Good luck

Jeff Applebaum It looks to me that someone has very expensive toys and that he has probably done this to someone else. One of the biggest problems is of people in this nature of being sue happy. Anything for a free buck. Eventually, Karma will catch up with him and believe me it does work in mysterious ways.
Kevin, you are a very impressive businessman! Keep doing you?

Alex Markson party! party! party! to celebrate your awesomeness my friend

Hector Hermosillo You are a stand up guy and I will continue to support Coolrydes Custom.

Bos Zem A party to meet all the people that support you would be awesome considering that most of these people have known you for a long time and from what Iíve seen you surround yourself with like minded people who value others in life!!!

Kevin,
Finally sitting down to get a few thoughts down about the car. Iíve been on a proposal for my company for about a year and itís finally finished. Feel free to use or edit the following:
The car has turned out amazing, as I put more miles on it, it keeps getting better. I have put close to 3000 miles on it since you delivered it at the end of May. (On time as promised). On the central coast trip the car got broke in and was a great long distance ride, nicely behaved on the interstate and really took the curves very well on the 2 lanes. I really could shift the weight of the car using the brakes and throttle. I did about 2000 miles on a trip from San Diego to Bishop to Auburn(395) back to Tahoe then though Sacramento to Willits then down the coast (Hwy 1) though San Francisco to SLO then Home to San Diego. Had rain along the coast and the car went where I pointed it. Ride and handling was superb. My son has driven the car and reported it drove like a race car, I agree with him.
Kevin thanks for your work on the Speedster both the suspension and engine work, as well as you r support after delivery. I recommend your suspension upgrade from VW. The only issue that I have found with the car is now we will have to talk about a more powerful motor!!!
Thanks
All the best.
Larry Bull

Chris C.
I am writing this testimonial about Kevin Zagar @ Coolrydes Customs to show my appreciation for all of the time that Kevin has spent with me on the phone with his support & knowledge . I have called Kevin on several occasions over the last 6 months to inquire about the Mendeola front & rear suspension upgrade for my 63 bug vert as well as engine upgrades . When I have left messages, Kevin has always returned my calls , usually within a couple hours . Kevin has spent probably at least 30 minutes or more during a few of our conversations answering questions & offering advise or suggestions based on the many years of his experience in the auto world . During our conversations Kevin has always been patient ,direct , & honest with me - also never treated me disrespectfully or made me feel like I was wasting his time . I still haven't purchased any of his products , but when I do - I feel that I will have any support that I need and as always will be treated more like a friend than a customer .
Thanks Again Kevin ,
Chris

These are just a few. Of course it is harder to get people to say nice things, then when they are pissed off. That is why you see more negative then positive.

Anyhow CoolRydes Customs will continue to do our very best to take care of our clients and if we screw something up let us know, as it is not the mistake that defines someone, it is how they handle the correction.
_________________
Kevin "Coolrydes" Zagar

COOLRYDES So-Cal CUSTOMS
MENDEOLA SUSPENSION
THE HOME OF STYLE AND PERFORMANCE
www.CoolRydescustoms.com
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