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Handling Charges gone crazy
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sqbuzz
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Joined: February 26, 2011
Posts: 56
Location: Atascadero
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PostPosted: Mon Jan 23, 2012 11:31 am    Post subject: Handling Charges gone crazy Reply with quote

Placed a $35 order from So Cal Imports last night. Recieved an invoice this morning and on it is a $15 handling charge, a $9.95 shipping charge and Ca sales tax. Bringing the total to over $64.00

Now I know the tax is unavoidable and it is normal to pay more than the actual price for shipping. Heck my company does that as well.

But to add a $15.00 handling fee for rear suspension bushings and torsion bar cover plates seems really excessive.

I have only been involved with VW's for a very short time (4 months). But this seems to be a recurring problem with many of the vendors.
Especially when the handling fee is not shown upfront when order is placed.

I cancelled the order this AM and will buy from another source.

Anybody else having this issue?

Who seems to be the best at having what you need in stock and low handling charges?

I am west coast and prefer to buy regionally if possible (lower shipping costs).

Vehicle is a 74 Thing Baja.
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DaKine
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Joined: April 10, 2006
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PostPosted: Mon Jan 23, 2012 12:01 pm    Post subject: Reply with quote

You are not alone on this one....

http://www.thesamba.com/vw/forum/viewtopic.php?t=157208&start=40
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SuperSamba Premium Member
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Joined: June 03, 2000
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PostPosted: Mon Jan 23, 2012 2:50 pm    Post subject: Reply with quote

Moderator note:
Any further feedback for SoCal Imports should be posted in the feedback thread above.

This thread is being left open so people can respond to the following:

Quote:
Anybody else having this issue?

Who seems to be the best at having what you need in stock and low handling charges?

I am west coast and prefer to buy regionally if possible (lower shipping costs).
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sqbuzz
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Joined: February 26, 2011
Posts: 56
Location: Atascadero
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PostPosted: Mon Jan 23, 2012 2:58 pm    Post subject: Reply with quote

Thanks for leaving it open.

The Samba has been a great help in locating parts sources and my current 74 Thing.

Thanks for doing a great job.
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Paul Wilson
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Joined: August 30, 2003
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PostPosted: Mon Jan 23, 2012 4:24 pm    Post subject: Reply with quote

Make sure you let them know why you canceled the order and why you will never do business with them again. If enough people do this, things will change.

Paul
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[email protected]
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Joined: August 03, 2002
Posts: 12785
Location: Salt Lake City, Utah
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PostPosted: Mon Jan 23, 2012 6:38 pm    Post subject: Reply with quote

they do it because you let them. We do not charge anything for "handling", nor do we have "Minimum order" amounts either.
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gabvwkey
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Joined: December 11, 2002
Posts: 414
Location: El Cajon, CA 92020
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PostPosted: Mon Jan 23, 2012 7:34 pm    Post subject: Reply with quote

As of mid January and on, we at Gabriel's VW keys and locks are selling our stuff with free shipping worldwide paypal fees included!
~gabvwkey~ Wink
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[email protected]
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roy@mofoco.com is offline 

PostPosted: Tue Jan 24, 2012 8:52 am    Post subject: Reply with quote

We do not have any boxing, handling or any additional fees. We mark the actual shipping cost up enough to pay for shipping materials only.
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