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Thank you to Autozone in Lamont, CA
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TrulyVintage
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PostPosted: Mon Jan 14, 2013 6:17 pm    Post subject: Thank you to Autozone in Lamont, CA Reply with quote

Headed south on I-5 about 75 miles north of Bakersfield, CA yesterday
when my alternator seized ....

With a serpentine belt system & one belt - no cooling fan,
no power steering or power brakes.

I limped into the Pilot at the Lost Hills exit (Hwy 42 to Paso Robles).

I lucked out, AUTOZONE out of Lamont by Bakersfield had an alternator - serpentine belt - tensioner tool
and they made the120 mile round trip to deliver it to me at no charge ....

I had parts by 10:30 p.m. and was on the road by 9:00 a.m. this morning.


Thank you Autozone !
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Mike Fisher
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PostPosted: Tue Jan 15, 2013 9:04 am    Post subject: Reply with quote

Nice of them not to stick you with delivery charges too! Maybe that is Autozone Policy & we should All be buying from them? Cool
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crofty
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PostPosted: Tue Jan 15, 2013 10:10 am    Post subject: Reply with quote

Wow, that Pilot on 46 is in BFE. That was nice of them to do that.
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Ian
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PostPosted: Tue Jan 15, 2013 10:14 am    Post subject: Reply with quote

I go to Autozone....a lot....I don't think they'd deliver to me, but I like shopping there because they have a rewards card, spend $20 5 times get $20 free.
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Jon Schmid
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PostPosted: Tue Jan 15, 2013 1:20 pm    Post subject: Thank you to Autozone in Lamont, CA Reply with quote

Wow. Very impressive customer service for a nationwide FLAPS chain. And X2 on the Lost Hills exit being BFE. That was our pit stop whenever we used the I-5 to take my daughter to and from UC Santa Cruz. Definitely not a destination resort area. Cool
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ach60 Premium Member
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PostPosted: Wed Jan 16, 2013 1:33 am    Post subject: Reply with quote

Back in the 70's the local Napa would alway give me "Bug" parts for fixing my Squareback.
Second time they did this crap, I called them up, told them and they delivered the correct parts to me at home.
Damn nice of them.
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fred69vert
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PostPosted: Thu Jan 17, 2013 11:10 am    Post subject: Reply with quote

Autozone pleasantly surprised me when they had in stock.......

Points & condenser
Tie rod ends
Alternator

I just wonder what else I can find there when I need it?
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coad Premium Member
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PostPosted: Thu Jan 17, 2013 12:45 pm    Post subject: Reply with quote

It's nice you posted here, but if you really want to thank the manager so that he gets some recognition, you should email his bosses and tell them how great you think he is:

http://free.salesfuel.com/CoIntell/CoDetailsPersonnel.aspx?CompanyID=76314
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mrmarcdude
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PostPosted: Thu Jan 17, 2013 3:50 pm    Post subject: Reply with quote

^What he said^... They will end up giving him a company recognized "extra mile award", and I think a gift certificate of his choice if I remember correctly.
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Fab4Fan
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PostPosted: Fri Jan 18, 2013 2:25 am    Post subject: Reply with quote

...Or he'll probably get fired for not following company policy and leaving during store hours to meet a stranger 60 miles away. Laughing

Shocked

Link
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GA_Boy
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PostPosted: Fri Jan 18, 2013 10:08 am    Post subject: Reply with quote

Fab4Fan wrote:
...Or he'll probably get fired for not following company policy and leaving during store hours to meet a stranger 60 miles away. Laughing

Shocked

Link


Smile My thoughts exactly. The Boss may want to know how he will recoup the 240 miles of gas money.
Marvin
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