Shurflo faucet failure

[candyman]

So my two year old shurflo faucet started to leak horribly from the pivet portion that allows it to go up and down. Really sucks because it leaks pretty bad even when the water is only slightly turned on. Its basically shot. Called the shurflo customer service and they said it can not be taken apart and repaired, also warranty is only 1 year, so screwed there. Anyone else experience this failure? It just happened at the beginning of a week long camp trip. We had to wrap paper towels around it to use it. Under the sink is my blueseas fuse box and deep cycle batt, so having it leak and drip down was a no no. Went through two rolls of paper towels in order to use it for a week. I held on to the original delta 6 faucet and will reinstall that. Seems like a stupid failure on a design that is supposed to swivel :/
I doubt I will kick down another $40 on a new one, pretty dissapointed on this. It was used a lot in the two years I had it but c'mon, not enough for it to fail already

[SCM]

I'm surprised that they're not working with you on that.

When I installed my Shurflo (bought it from GoWesty), I goofed and severed the wires that operated the pump. I emailed them (or whoever it is that imports them to the US) and asked if there was a way to dismantle the unit in order to solder new wires in. They emailed back saying "it's not serviceable but we'll just send you a new one". They didn't even ask for proof of purchase.
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'91 Westfalia GL Automatic (GTA "Turbo" Rebuild w/Peloquin) and 2.3L GoWesty Engine

[kamzcab86]

[photogdave]

This exact leak just happened to my Shurflo this weekend. Really annoying to find this out when you've already started camping!
I just held a rag tight around the leaking area and used the tap sparingly but it still leaked a bit into the cabinet. I might but some sealant around that metal disc piece.
I got my Shurflo in 2012 and promptly sold my original Delta Six. Guess I'll be springing for a new Shurflo, unless any better faucets have come on the market?
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89 Syncro GL Westfalia 2.1 WBX/WBXaustSS

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[candyman]

[84Cabby82Westy]

I had exactly the same thing happen with mine after 3 years. I replaced it with a new Shurflow and keeping my fingers crossed. As with everyone else, it was the 1st night of a 2 week trip.

[photogdave]

I sent an email to Shurflo customer service with a video clip showing the problem but, as Phil Collins said, "there's no reply at all".
I researched alternatives but couldn't find anything promising, so after checking the usual vendors I found Amazon had the best price on a replacement Shurflo plus free shipping, and much to my surprise my new faucet actually arrived on Sunday!
I did consider reverting back to Delta Six for the reliability but I prefer the style of the Shurflo so fingers crossed it works for a few years. I hope I don't have to deal with their customer service.
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89 Syncro GL Westfalia 2.1 WBX/WBXaustSS

My Westy Movies:
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[crazyvwvanman]

I wonder what you are running for a pump? Not that I think that should matter much but people like that you can turn the flow on only a tiny bit to conserve water and doing this means the pump pressure build up on the faucet. I think we have 7 vans still in the family with Surflo faucets. Had several more in vans that are now passed on to new owners. Never had an issue with any of them afaik. I'd guess we have something like 100 years of Shurflo faucet ownership. I have more than 50 years myself.

Mark

[pnwkayaker]

Dave,

do you have the link to the Amazon replacement? I see several similar models in it (mine seems to have started leaking today while camping at the North Cascades).

Hugo

[calo1956]

I have the original style pump that came with the van, still going strong after 38 yrs!
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Enjoy the ride....
72 bug
80 westfalia

[photogdave]

[photogdave]

[pnwkayaker]

Perfect, thanks! I still need to confirm that the faucet is the culprit of the leak I'm seeing, but it's the most likely suspect.
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87 Syncro Westy EJ25 ("Tardis")

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[jmillsj]

This happened to me on the first night of our trip this weekend. Leaking from the base. I found if I tilt the faucet down into the sink when not in use it won’t leak into the cab8net below. My replacement options aren’t great. Will probably go with another shurflo and will buy a spare to keep in the Westy for when it fails again.
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1985 Vanagon Westfalia EJ25
Vanagon owner since 1995

[jimf909]

Here's a post on Sureflo disassembly to get at the switch. I didn't have to disassemble it more but this may give you a head start on attempting a repair...

[photogdave]

[si2t3m]

You have a missing part in the picture with the red circle. A very small metal part that connects the long arm to the small arm. It gets pushed by the tabs in the faucet knob that pushes on the long arm and makes contact with the fixed arm
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Marc-André Morin
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76 Westfalia EZ30D
72 911 Targa
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[candyman]

Since I started this thread 7 years ago thought Id chime in. As stated in my original post in 2016, I reinstalled my original to my westy Delta6 faucet after the failure with the Shurflo, and guess what? Its still working perfectly! Deltasix for the win! Never even considered rebuying another Shurflo.

[SCM]

[kamzcab86]