Bad Wolfsburg West seat pad?

[jmcknight]

I just put new seat pads from Wolfsburg West on my 66 seats, and they aren’t quite the same shape. Is this kind of variation normal, or did I get a bad piece? I don’t want any issues fitting my expensive West Coast Classics seat covers.

[67rustavenger]

The shape of the one on the left doesn't look correct.
The coco fiber should be this one.
http://www.wolfsburgwest.com/cart/DetailsList.cfm?ID=113881375E
Call WW and see if they errored when packing your order. Things happen.

Good Luck.
_________________
I have learned over the years.
Cheap parts are gonna disappoint you.
Buy Once, Cry Once!

There's never enough time to do it right the first time. But there's always enough time to do it thrice.
GFY's Xevin and VW_Jimbo!

[Digger89L]

Yes....absolutely. Have them replace it. Both front seat bottoms should match exactly ....as WW's info says "fits left and right". The seatbacks and bottoms are the same part# for driver and passenger seat, so they should also LOOK and fit exactly the same. This is obviously a 'quality control' issue on WW's part and they should absolutely send you a replacement.
_________________
"If you can't fix it with pop rivets, crazy glue and duct tape, or hold it together with zip ties, velcro or magnets, it REALLY is broken."

[TYBUGGER]

Good luck with WW refunding or swapping it out. I have a tmi seat cover with a big defect and they are giving me a big run around. Haven’t resolved it yet. But my experience no matter how much you spend in the past or still plan on purchasing they have not been very understanding.

[67 Florida Deluxe]

Agreed. Right is right. Left is WTF?? WW is great and should give you no grief on a replacement.
_________________
-Kent (BaT "daleallen")

OG member of the '67 Posse

A few of my toys, past and present
'56 Oval, '66 KG Conv't, '67 21-Window, '67 Bug, '79 SuperVert, '55 Pre-A Continental

[jmcknight]

I contacted them today and a replacement is on the way.

[Keith]

Curious why whenever someone has an issue with new parts they go to the forums first and not who they bought the parts from?
_________________
Formerly known in the forums as "OVALTEEN"

"I firmly believe that some villagers from Botswana could probably build a better road than PennDot."- Splitty

"If you do anything to your car someone will hate on you for it. People absolutely love to complain and find fault with others. Don't let it bother you. Just live and have fun."- Lind

[Pruneman99]

Probably because they want to make sure they actually have a problem before lodging a complaint.

But when people start bashing builders/suppliers before giving them time to respond to the problem is where I think they start to be in the wrong.

[Glenn]

[TYBUGGER]

Well I had the exact opposite response. WW finally got back to me today after days of back and forth phone calls and one very long letter of disappointment in there customer service. I ordered a set of TMI seat covers and weeks later when I went to install them I noticed a large gash in the side panel. They first said they would not warranty them at all. Today they said they would sell me the cover for $125. The entire set front and back cost $265. Not a very satisfactory reply. But at this point either I live with it or spend another $125. I have spent probably $6000 with them in the last few years over several orders, and have many more before I’m done. Can’t believe it I don’t want to shop anywhere else but I fell so betrayed by them after spending so much and never giving them any problems with any previous orders. I was just about to place another $900 order before they told me the news. But that’s on hold. Probably going to order else were. I feel so let down. I don’t want to shop anywhere else I feel they sell the best products.

[Sharp64]

While I feel your pain, every box I have received from them has the obligatory warning sheet saying you have 48 hours to report any discrepancies or issues. I always open their shipments, do inventory and inspect the parts as soon as they arrive. Never an issue. Count yourself lucky, I have a worthless set of heads sitting here that were purchased from a Samba vendor that I neglected to inspect for 6 months until I went to use them. Cracked and incorrect CC’s. $350 mistake. Live and learn.
_________________
1960 Indigo Blue Ragtop (Blue Barry)
1967 Ghia
1985 Westy Money Pit
“...some men aren't looking for anything logical, like money. They can't be bought, bullied, reasoned, or negotiated with. Some men just want to watch the world burn.” - Michael Caine

[EverettB]

Arggg, that is a bummer.

Honestly I would be worried I sliced it opening the box.
_________________
How to Post Photos
Everett Barnes - [email protected] | My wanted ads
"Water is the only drink for a wise man" | "Communication prevents complaints"
Stop dead photo links! Post your photos to The Samba Gallery!

[TYBUGGER]

Everett I wish I did cut it .i could be mad at myself for a dumb mistake. WW boxes are stapled with large staples and I just pulled the box open myself. I would spend the $125 and just chalk it up to lesson learned.that I could live with. I probably will spend the money and replace it because I don’t think I will be able to live with it. It would make me crazy and I’m trying to do a really good restoration.in the scheme of all the money I’m spending it’s not going to break me. I don’t know why it has bothered me so much. I have read nothing but great reviews from other members how they have been helped out with problems and I’m the exception. I feel like husband that was cheated on but will stayed married because he doesn’t want to throw away a relationship that has been great. But it will never be the same as before. One day when the car is all done I will forget it ever happened

[Tim Donahoe]

I’ve never had a problem returning anything to Wolfsburg West. Only one issue, really. I bought a VDO fuel sender from them. Not cheap. It didn’t work. They sent a new one. Case closed.

Tim
_________________
Let's do the Time Warp again!

Richard O'Brien