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boulderdrop
Samba Member
Joined: February 06, 2008
Posts: 481
Location: Seattle, WA
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 Posted: Mon Sep 17, 2018 5:26 pm Post subject: GoWesty Shipping 3 to 5 Biz Days |
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It's been a while since I worked on my van, but it got hit, when parked on the road and I'm working on getting it street legal to take it to a shop.. (btw, good luck finding autobody shop that works with insurance).
In any case, I ordered a rear-tailght on Sep 12, but it's Sep 17th and it stil hasn't shipped. I know it says "PLEASE NOTE THAT, DUE TO HIGH ORDER VOLUME, YOUR ORDER MIGHT NOT SHIP FOR 3-5 BUSINESS DAYS. THANK YOU FOR YOUR PATIENCE!".. but I think that message has been there for quit a while.
VanCafe, my old favorite, but it's been absorbed by Rocky Mtn Westy, which is cool.. but not that quick same West-coast shipping as I have grown to expect.
Curious if anyone else has had low shipping times from GoWesty.. and how's Van Cafe now a days?
_________________
== My Rides ==
1984 Westy, Bostig, 3rd:1.14, Locker-LSD, Newly Painted
1980 24' J-Boat
1979 Sears Freespirit Moped
1996 Chev S10 4x4 ZR2
2012 Toyota Camry Hybrid (Wife's)
== How I Pay the Bills ==
Windows FTP Server at http://www.bpftpserver.com (PM for a FREE one) |
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kamzcab86
Samba Moderator
Joined: July 26, 2008
Posts: 7916
Location: Arizona
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| Posted: Mon Sep 17, 2018 5:41 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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| boulderdrop wrote: |
| how's Van Cafe now a days? |
Like it always was. In-stock stuff ships out the same or next day and arrives within a day or three, depending on your distance from CO. 
_________________
~Kamz 
1986 Cabriolet: www.Cabby-Info.com
 1990 Vanagon Westfalia: Old Blue's Blog
2016 Golf GTI S
"Real knowledge is to know the extent of one's ignorance." - 孔子 |
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dobryan
Samba Member
Joined: March 24, 2006
Posts: 16501
Location: Brookeville, MD
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agon.parts
Samba Member
Joined: August 21, 2010
Posts: 273
Location: Central Coast, CA
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| Posted: Mon Sep 17, 2018 6:06 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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| dobryan wrote: |
| You would have received it 3 days ago and have eaten a cookie too. |
Agreed - quick turnaround on shipping, plus a cookie. I haven't had the best of luck from GoWesty in the past. Van-Cafe has been my go-to for years now.
_________________
Forrest Walker Whitmore
AGON
FREEBIES: https://1drv.ms/u/s!AkqzgREEtE9Aj7poRLxLuW-oGORuiQ?e=eSKThT |
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dhaavers
Samba Member
Joined: March 19, 2010
Posts: 7756
Location: NE MN (tinyurl.com/dhaaverslocation)
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| Posted: Mon Sep 17, 2018 6:12 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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Typical...for both.
"SLOW-Westy"...vs... "Van COOKIE"...
I know which one I prefer...   
- Dave
PS: At this point you could cancel your GW order, place a new one with VC
& get it in the same amount of time (or faster) PLUS a cookie...
_________________
86 White Wolfsburg Westy Weekender
"The WonderVan"
<EDITED TO PROTECT INNOCENT PIXELS> |
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visibleink
Samba Member
Joined: May 03, 2002
Posts: 1668
Location: Austin, Texas
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| Posted: Mon Sep 17, 2018 6:22 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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I just placed my first order with Van Cafe and they shipped the next business day which was awesome.
I appreciate Go Westy, but getting parts 10 days from ordering hurts.
_________________
Been on the samba so long I remember petting that dog to see VWs, WYHI, and green bug girl.
<-- Helga, she slammed her dub in '53 and adjusted valves with her teeth |
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drj434343
Samba Member
Joined: January 31, 2016
Posts: 398
Location: Portland, OR
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| Posted: Mon Sep 17, 2018 6:57 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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| Same experience as others. I'm getting same day shipping from Van Cafe even under new RMW ownership. That means I get parts in 3 days total in Oregon. |
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Silverghost500
Samba Member
Joined: August 01, 2018
Posts: 1086
Location: Atlanta, GA
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| Posted: Mon Sep 17, 2018 7:05 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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My first parts order was through GoWesty. Unfortunately Labor Day weekend was in there, so on top of their 3-5 days disclaimer I had to deal with holiday delay. When I called Tuesday after Labor Day to check on the status they had only printed my order on Friday, let alone started picking parts for shipping. I know they've got a lot of cool, innovative items, but when it comes to need asap kinda parts orders I think I'd look to the other vendors.
BusDepot delivered on time, and Vanagain has delivered on schedule consistently with every parts order I've submitted so far.
_________________
1986 Volkswagen Vanagon Westfalia "Von Westy"
Honda K24A converversion-Road Testing Phase
3-Speed Automatic
Von Westy YouTube Channel
https://www.youtube.com/channel/UCbhyZYxJEQrUuLnMbLleeIA |
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E1
Samba Member
Joined: January 21, 2013
Posts: 6532
Location: Westfalia, Earth
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| Posted: Mon Sep 17, 2018 7:17 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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Van Cafe's gotten most of our business for over five years, for a ton of reasons beyond having a great attitude, and a genuine appreciation for our support.
Van-Again is great also, Ken's a wonderful guy deserving a chance to be a bigger player.
(Deleted last sentence here for being too true)
_________________
‘84 Westy, 2.1L with Digijet, 5.43 R+P, GT Gears
"Adding power makes you faster on the straights.
Subtracting weight makes you faster everywhere."
— Colin Chapman
Last edited by E1 on Mon Sep 17, 2018 7:35 pm; edited 2 times in total |
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dobryan
Samba Member
Joined: March 24, 2006
Posts: 16501
Location: Brookeville, MD
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Muftobration
Samba Member
Joined: June 11, 2014
Posts: 90
Location: Acton, MA
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| Posted: Mon Sep 17, 2018 7:20 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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I placed my first Vanagon parts order ever recently with VanCafe (fuel line kit). I ordered on the 5th and it arrived on the 8th in Massachusetts.
I put the cookie in my kitchen and forgot about it until now. Thanks for the reminder! 'twas a pleasant, delicious surprise. |
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Scubavw
Samba Member
Joined: May 22, 2008
Posts: 70
Location: Montose, CO
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| Posted: Mon Sep 17, 2018 7:51 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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| It a joke! They need to fix the problem |
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Marshj
Samba Member
Joined: May 26, 2017
Posts: 268
Location: New Jersey
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| Posted: Mon Sep 17, 2018 8:01 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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VanCafe is fast and helpful. Have done a few moderate sized orders with them this year, and they worked hard to try and help me find some odd, hard to source parts. 2-3 days tops. Ship that same day almost every time, as if it’s in the mail within an hour or two...
I just got a GoWesty order I placed last week. 7 days order to delivery, maybe less to NJ. I do appreciate their innovative things and keep going back for that.
Bud depot is 2-3 days, they’re 2 hours drive from here. They usually get it in the mail the next day.
VanCafe / RMW has a fantastic attitude and cool guys. Three guys who were friends and wanted to work on something cool together. |
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Bicycle019
Samba Member
Joined: June 14, 2012
Posts: 32
Location: Denver, CO
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| Posted: Mon Sep 17, 2018 8:01 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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Van Cafe was my go-to before the move, probably 15+ orders totaling a couple of thousand bucks over the past five years. I've had three orders since the move to Fort Collins including a will-call pickup and all have been to my door the following day since I'm in Denver. The will-call was placed at 1pm and I grabbed it at 5:30pm and had the new radiator installed that night, and they even made sure I got my cookie when I picked up the order. 
Do note if you do a will-call that the warehouse is not the same location as the service shop. It's about five minutes away.
_________________
'89 Vanagon Whitestar
'84 Jetta GLI - built 2.0 ABA
'16 GTI Performance Pack
'17 Golf AllTrack (wife) |
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dobryan
Samba Member
Joined: March 24, 2006
Posts: 16501
Location: Brookeville, MD
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jimf909 
Samba Member
Joined: April 03, 2014
Posts: 7466
Location: WA/ID
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| Posted: Mon Sep 17, 2018 8:37 pm Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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| boulderdrop wrote: |
| "PLEASE NOTE THAT, DUE TO HIGH ORDER VOLUME, YOUR ORDER MIGHT NOT SHIP FOR 3-5 BUSINESS DAYS. THANK YOU FOR YOUR PATIENCE!" |
It sounds like GW is asking folks to reduce order volume to help them improve service. Check and done.
Hello, Stone-age.
_________________
- Jim
| Abscate wrote: |
Do not get killed, do not kill others.
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Current: 1990 Westy Camper - Bostig RG4, 2wd, manual trans w/Peloquin, NAHT high-top, 280 ah LFP battery, 160 watts solar, Flash Silver, seam rust, bondo, etc., etc.
Past: 1985 Westy Camper - 1.9 wbx, 2wd, manual trans, Merian Brown, (sold after 17 years to Northwesty who converted it to a Syncro). |
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Abscate
Samba Member
Joined: October 05, 2014
Posts: 22640
Location: NYC/Upstate/ROW
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| Posted: Tue Sep 18, 2018 3:01 am Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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If you can't stock an online business model, get out of business
When a local place has the part on the shelf, I don't mind paying a premium for that, especially since I only drive in a low traffic area where everything is within 15 minutes anyhow
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.ssS! |
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mikemtnbike
Samba Member
Joined: March 26, 2015
Posts: 2795
Location: North Carolina
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| Posted: Tue Sep 18, 2018 5:31 am Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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My theory is that they're ordering inventory from van-café and repackaging to customers. Timewise, it lines up.
_________________
1991 Vanagon GL 2.1 AT Westfauxlia. "Frankie" Totaled  https://www.thesamba.com/vw/forum/viewtopic.php?t=764510&highlight=carnage
1995 Eurovan Camper "Marzivan"
2020 GTI SE manual |
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Jake de Villiers
Samba Member
Joined: October 24, 2007
Posts: 5911
Location: Tsawwassen, BC
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| Posted: Tue Sep 18, 2018 7:46 am Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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| jimf909 wrote: |
| boulderdrop wrote: |
| "PLEASE NOTE THAT, DUE TO HIGH ORDER VOLUME, YOUR ORDER MIGHT NOT SHIP FOR 3-5 BUSINESS DAYS. THANK YOU FOR YOUR PATIENCE!" |
It sounds like GW is asking folks to reduce order volume to help them improve service. Check and done.
Hello, Stone-age. |
I reduced my orders to GoWesty to zero many years ago - I really don't care for their attitude.
_________________
'84 Vanagon GL 1.9 WBX
'86 Westy Weekender Poptop/2.5 Subaru/5 Speed Posi/Audi Front Brakes/16 x 7 Mercedes Wheels - answers to 'Dixie'
@jakedevilliersmusic1
http://sites.google.com/site/subyjake/mydixiedarlin%27
www.crescentbeachguitar.com
www.thebassspa.com |
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IdahoDoug
Samba Member
Joined: June 12, 2010
Posts: 10248
Location: N. Idaho
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| Posted: Tue Sep 18, 2018 7:51 am Post subject: Re: GoWesty Shipping 3 to 5 Biz Days |
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Ha! Good one.
I restored two Vanagons using Van Cafe. Great service and several instances where the onilne order's shipping fee was lower when the actual bill came in. Frequently I'd be sitting at my desk and hear footsteps on the porch and think "early again?" and there would be a VC box with various bits. Amazing service. Since RMW's acquisition, the top notch service has been unabated.
Doug
_________________
1987 2WD Wolfsburg Vanagon Weekender "Mango", two fully locked 80 Series LandCruisers. 2017 Subaru Outback boxer. 1990 Audi 90 Quattro 20V with rear locking differential, 1990 burgundy parts Vanagon. 1984 Porsche 944, 1988 Toyota Supra 5 speed targa, 2002 BMW 325iX, 1982 Toyota Sunrader |
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