TheSamba.com :: View topic - Problems getting Samba emails? bellsouth / sbcglobal / ATT

Thu Jun 26, 2008 7:45 pm

Don't think it's my email, but I didn't receive a single alert from the Samba today. Usually get 100-175/day but today nothing. I did search around a little but didn't see anything about it....

December 21, 2015: Emails are being blocked again - See this latest post here

Thu Jun 26, 2008 8:13 pm

Yes I am, you might want to PM EV, I have been discussing my problems with him.

Thu Jun 26, 2008 8:17 pm

550 Error - Blocked for abuse. See http://att.net/blocks

Looks like bellsouth/sbcglobal/ATT just blocked emails from theSamba.com as of late last night, probably due to the quantity of alerts.

They made a mistake. Email your customer support and tell them unblock the site ASAP.

I filled out the form they have at http://att.net/blocks but I don't know how fast they will respond to me.

Thanks for letting me know.

Thu Jun 26, 2008 8:43 pm

I did as you said Everett. We'll see how quick they can respond. I'm getting withdrawls alreadyyyyy.

Thu Jun 26, 2008 10:12 pm

They responded to me quickly but I had to send them another note with more information.

Fri Jun 27, 2008 5:37 am

I emailed AT&T and they referred me to Bellsouth, which I think is a run around and that they really dont understand what is going on. Ever since AT&T bought out Bellsouth, my service has been steadily getting worse. This whole Samba email getting blocked might be the end of my relationship with them.

Fri Jun 27, 2008 6:25 am

No luck yet. Haven't heard a thing from SBC/ATT :evil:

Fri Jun 27, 2008 8:35 am

I submitted another request with my exact IP this morning.

Fri Jun 27, 2008 8:37 am

I've been responding to ads where people are looking for parts and get no response. I wonder how many of these people are BellSouth customers?

Fri Jun 27, 2008 8:42 am

Icy wrote: I've been responding to ads where people are looking for parts and get no response. I wonder how many of these people are BellSouth customers?

I would venture to say a few. And its not just Bellsouth, it seems to be the UMBRELLA of companies AT&T owns now that are possibly having the issue.

Someone keep me up to date on this ( like when it's fixed post here and say you are getting emails again), I have switched my notifications to my yahoo account, but would really like to switch back to my Bellsouth account.

Fri Jun 27, 2008 8:52 am

Icy wrote: I've been responding to ads where people are looking for parts and get no response. I wonder how many of these people are BellSouth customers?
They are getting blocked too if they are bellsouth/att/sbcglobal/prodigy.

Fri Jun 27, 2008 10:02 am

It should be fixed soon hopefully.

Quote: Thank you for contacting the Postmaster/Abuse team at ATT.NET and
BELLSOUTH.NET.

The mail-server IP address(es) associated with your request will be
removed from the block-list within 24-36 hours from the receipt of
this letter. ATT.NET and BELLSOUTH.NET, its affiliates, and network
services customers do NOT intentionally block legitimate mail in the
course of our anti-spam initiatives. We regret any inconvenience this
may have caused.

Fri Jun 27, 2008 11:18 am

My response from ATT:
Quote: We require the IP address of the server that is experiencing mail delivery issues with our network to further assist you.

Please provide the non-delivery report (NDR) included in the rejected message. Again, what we require to assist blocked individuals is the IP address of the blocked server (included in the NDR.)

Here are examples of the most common non-delivery reports:

553 5.3.0 flpi130,DNSBL:521< xx.xxx.xx.xxx >_is_blocked.__For_information_see_
http://worldnet.att.net/general-info/bls_info/block_inquiry.html

553 5.3.0 nlpi023,DNSBL:RBL To request removal of, xx.xxx.xx.xxx, send the complete error message in an email to [email protected]

In the examples above the x's represent the location of IP address.

Please forward us the most recent NDR or if you are not the sender having the problem, forward this response to your correspondents that are.

Regards,

AT&T Internet Services Security Center

Hope this helps you Ev...

Fri Jun 27, 2008 1:26 pm

EverettB wrote: It should be fixed soon hopefully.

Quote: Thank you for contacting the Postmaster/Abuse team at ATT.NET and
BELLSOUTH.NET.

The mail-server IP address(es) associated with your request will be
removed from the block-list within 24-36 hours from the receipt of
this letter. ATT.NET and BELLSOUTH.NET, its affiliates, and network
services customers do NOT intentionally block legitimate mail in the
course of our anti-spam initiatives. We regret any inconvenience this
may have caused.

Good news EV!
Thanks for all you do.

Sat Jun 28, 2008 5:01 am

UPDATE!!!

I started gettin' notifications again this a.m. I'll know later if they're all coming, but I did get some this morning @ around 6:59.
Thanks for everything Ev!! :D :D

Sat Jun 28, 2008 5:24 am

Mine is back up as well.

Glad to know [email protected] is not a spammer! :roll:

Thanks EV

Sat Jun 28, 2008 7:27 am

Great.

I checked and I got very few rejects today from the ATT collection of emails.

Tue Feb 17, 2009 8:43 pm

It looks like they just blocked it again.

If you have bellsouth or att, please contact them again, maybe it will expedite their reversal of this block.

Tue Feb 17, 2009 8:45 pm

Yep happening to me again, but not just from TheSamba, also from Facebook and Googlegroups. :roll:

Tue Feb 17, 2009 10:45 pm

They replied already and said it should be unblocked soon.