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When a warranty is not what it says
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mark tucker
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PostPosted: Wed Jan 12, 2022 3:11 pm    Post subject: Re: When a warranty is not what it says Reply with quote

gerick the walmart greeter's problem.
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CanStan
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PostPosted: Wed Jan 12, 2022 3:04 pm    Post subject: Re: When a warranty is not what it says Reply with quote

Erik G wrote:
First of all F-Walmart. If you shop at Walmart you are part of the problem


What problem?
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PostPosted: Wed Jan 12, 2022 12:33 am    Post subject: Re: When a warranty is not what it says Reply with quote

Itโ€™s such a small cost of ownership of running a car itโ€™s not worth the posts about it.

Three year life worst case , $50 per year ?

Have a good 10 amp charger and a maintainer for a light used car and itโ€™s a 5 year battery, $30 per year

( may not apply in those hot places the Creator tries to warn you not to live there by sending scorpions)
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PostPosted: Tue Jan 11, 2022 10:35 pm    Post subject: Re: When a warranty is not what it says Reply with quote

I get my 12v batteries at the local junkyard. $43 exchange with a full 1 year warranty. If it takes a dump, they will replace it with some other random battery, not pro-rated BS. They work until they don't and then I go buy another used one. That way I am not supporting any of the retailers y'all have had bad experiences with. Plus I get to feel like I am being green with the ten cars I drive.
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PostPosted: Tue Jan 11, 2022 10:21 pm    Post subject: Re: When a warranty is not what it says Reply with quote

Rich Latsch wrote:
Years ago I remember that buying a battery got you a 2-part warranty. There was an initial replacement period followed by a pro-rated period. Is that still the case?


Yes, we recently replaced the battery in our modern car and it would have been pro-rated if the complete warranty period had not expired... which is rare for AZ, batteries wear out quickly here from the heat.
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PostPosted: Tue Jan 11, 2022 8:23 pm    Post subject: Re: When a warranty is not what it says Reply with quote

Rich Latsch wrote:
Years ago I remember that buying a battery got you a 2-part warranty. There was an initial replacement period followed by a pro-rated period. Is that still the case?


Itโ€™s been this way for years even that old dinosaur sears did it like that. Hereโ€™s another stunner, tires have warranty that is prorated too. I got some money back on set that didnโ€™t go the 80k as advertised.
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PostPosted: Tue Jan 11, 2022 5:03 pm    Post subject: Re: When a warranty is not what it says Reply with quote

Years ago I remember that buying a battery got you a 2-part warranty. There was an initial replacement period followed by a pro-rated period. Is that still the case?
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PostPosted: Tue Jan 11, 2022 4:56 pm    Post subject: Re: When a warranty is not what it says Reply with quote

It probably would have helped if you had been wearing your pajamas when you went in there!
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PostPosted: Tue Jan 11, 2022 4:14 pm    Post subject: Re: When a warranty is not what it says Reply with quote

Lingwendil wrote:
Tires, Batteries, etc anything on the car with one of those warranties I generally keep in the glove box just in case. That way if I show up at another location and need to swap it I have it ready.


yep, keep it old school
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PostPosted: Tue Jan 11, 2022 4:13 pm    Post subject: Re: When a warranty is not what it says Reply with quote

First of all F-Walmart. If you shop at Walmart you are part of the problem.

Don't buy a battery at Advanced Auto. They are independently owned franchises, their computers do not talk to each other. If you are on the other side of the country and your battery fails, the advance auto you go to cannot look it up. They have to call the original store you bought the battery from to get the ok to warranty it out. Big mistake, never again.
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Lingwendil
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PostPosted: Tue Jan 11, 2022 10:07 am    Post subject: Re: When a warranty is not what it says Reply with quote

Tires, Batteries, etc anything on the car with one of those warranties I generally keep in the glove box just in case. That way if I show up at another location and need to swap it I have it ready.
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PostPosted: Tue Jan 11, 2022 10:06 am    Post subject: Re: When a warranty is not what it says Reply with quote

2type2 wrote:
I admit there was no receipt, but the battery was a exact replacement and had a sticker showing it was 19 months old. I use Waly batteries because I can replace them easily, anywhere. I'm at the age where I just anticipate bullshit ahead of time and weigh whether it's best to walk ,balk, or just bite the bullet. Sometimes it's not worth the aggravation.
The world isn't changing really fast, it's reality being so obviously exposed for what it really is.

I think Les Schwab does this (depreciating value within warranty thing). I've also learned that having a receipt doesn't necessarily matter as LS goes by the date sticker on the battery itself. So if your battery sticker is already "months old" when installed, then you're outta luck when you take it back for an issue under the date on your receipt but aged out on the battery itself (our battery problems were travel trailer related). So I now check the stickers on the battery when installed.
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PostPosted: Tue Jan 11, 2022 9:28 am    Post subject: Re: When a warranty is not what it says Reply with quote

Much of getting the desired outcome depends on how you relate to the person behind the counter. Iโ€™m not saying you need to be a door mat but if you come off as pleasant they might be more inclined to work with you.
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PostPosted: Tue Jan 11, 2022 6:44 am    Post subject: Re: When a warranty is not what it says Reply with quote

About 3 months ago, I had a 34-month-old Walmart battery with a 36-month replacement warranty. My 1988 Mazda truck was having intermittent "no crank" situation, and the ignition switch tested fine, so I figured why not get a new battery. Was zero trouble/hassle, and I didn't pay a penny.

By the way: the issue turned out to be bad contact between some of the grounding spots and the negative cable (on engine and frame), just needed good sanding and cleaning.
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PostPosted: Tue Jan 11, 2022 5:37 am    Post subject: Re: When a warranty is not what it says Reply with quote

Every time Iโ€™m tempted to go to a bid box I play โ€œLittle Manโ€ and then go visit one of the people who built the community I enjoy.

Most battery warrantyโ€™s are prorated in some form or other. Iโ€™ve never had to replace one on warranty but I use trickle chargers on all my cars in winter
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PostPosted: Tue Jan 11, 2022 5:35 am    Post subject: Re: When a warranty is not what it says Reply with quote

I admit there was no receipt, but the battery was a exact replacement and had a sticker showing it was 19 months old. I use Waly batteries because I can replace them easily, anywhere. I'm at the age where I just anticipate bullshit ahead of time and weigh whether it's best to walk ,balk, or just bite the bullet. Sometimes it's not worth the aggravation.
The world isn't changing really fast, it's reality being so obviously exposed for what it really is.
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PostPosted: Tue Jan 11, 2022 4:42 am    Post subject: Re: When a warranty is not what it says Reply with quote

Iowa Mark wrote:
I can't bad mouth Walmart at all. Last year I ordered a pair of tires online. A couple of days later I got an e-mail, my tire was in at the store. I went down and customer service said it was back in drive up pick-up. The other one was shipped from another location. I walked back to the back of the store for the tire and the girl there said it had been taken to automotive. I go to automotive and there is one tire. On the way to the front of the store the girl from pick-up catches me with the other tire. I sign both copies of received paperwork and head out. The next day I get an e-mail telling me my other tire is at the store. I call and tell them the story from the day before and we both laugh at how screwed up online sales are in these crazy days. Three days later I get a message that Walmart is refunding me for the lost tire. Before I could call about all this I get a "How would you rate your shopping experience at Walmart?" There is an 800 number, so I call. Jemal and I laugh about how screwed up all this is and in the end, he tells me to forget about the whole thing. The cost of the tire is already more than made up by all the time trying to straightening this out. "Thank you for shopping at Walmart". Rolling Eyes

Such a heartwarming story on a cold January day. Very Happy
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PostPosted: Tue Jan 11, 2022 3:25 am    Post subject: Re: When a warranty is not what it says Reply with quote

I would ask to see the particular piece of small print covering the replacement cost. I've never known this to happen when replacing anything under warranty.
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PostPosted: Mon Jan 10, 2022 9:52 pm    Post subject: Re: When a warranty is not what it says Reply with quote

I can't bad mouth Walmart at all. Last year I ordered a pair of tires online. A couple of days later I got an e-mail, my tire was in at the store. I went down and customer service said it was back in drive up pick-up. The other one was shipped from another location. I walked back to the back of the store for the tire and the girl there said it had been taken to automotive. I go to automotive and there is one tire. On the way to the front of the store the girl from pick-up catches me with the other tire. I sign both copies of received paperwork and head out. The next day I get an e-mail telling me my other tire is at the store. I call and tell them the story from the day before and we both laugh at how screwed up online sales are in these crazy days. Three days later I get a message that Walmart is refunding me for the lost tire. Before I could call about all this I get a "How would you rate your shopping experience at Walmart?" There is an 800 number, so I call. Jemal and I laugh about how screwed up all this is and in the end, he tells me to forget about the whole thing. The cost of the tire is already more than made up by all the time trying to straightening this out. "Thank you for shopping at Walmart". Rolling Eyes
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PostPosted: Mon Jan 10, 2022 8:55 pm    Post subject: Re: When a warranty is not what it says Reply with quote

Joe 20 wrote:
.even though it is a Walmart battery.

Walmart batteries are made by Johnson Controls/Clarios, who makes like 85% of the batteries in USA, including Interstate, Costco, Autozone, O'Reilly....
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