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rmcd
Samba Member
Joined: October 29, 2010
Posts: 1350
Location: PNW - its a dry rain.
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 Posted: Thu Mar 17, 2022 1:36 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| PDXWesty wrote: |
Two sides to every story, right?
Shane Jordan: Hey everyone, I’d like to take a moment and address this head-on. The business Justin is referring to is mine. I live in La Paz Mexico and folks have been bringing their vans here to me to assist them in having them painted for the past year or so. People bring me their vans, and I work alongside several shops here in town whom I have found generally do good work , and I act as a project manager of sorts. Among other things, my job is quality control. As some may know, the price of work here is great, but it can be of varying quality. I attempt to remedy that by building relationships, teaching the paint shop employees, and catching mistakes and having them fixed before a client like Justin picks up their van. I catch a lot, and I have a lot fixed. Sometimes, as is the case with Justin, I miss some things. That is inexcusable and I am sorry. Justins Van was picked up by him late afternoon on a Saturday, and he departed to drive back home before sunrise the next morning. Justin inspected his Van with me and we walked around it together before he drove away. A few days later, after returning home, he contacted me upset with a few of the things he found. I listened, I apologized, and I offered him a few solutions to fix what I could, including me flying up there, renting a car, and working on the van at his home. Had Justin brought these issues to my attention while he was here in La Paz, I would have and could have easily fixed every issue. It was unfortunate for us both that neither him or I had that opportunity. I, personally, did not put drywall screws, or do incorrectly any of the other things Justin brought to my attention, regardless it is my job to make sure these things are caught and rectified, and I take full responsibility for dropping the ball and allowing it to be picked up with these mistakes. I continue to want to do right by you Justin, and so I have an offer. Drive your Van across the border to Tijuana (Justin lives in San Diego), drop it off with a shipper that I have arranged, who will load it in a shipping container and send it directly to La Paz, I will repair all of the issues you have raised, I will document everything here for all to see, and then I will load it back up, and ship it back to you. The cost is approximately $1000 each way which I will cover. Folks, I’m imperfect, but when I make a mistake, I own up to it, and do my best to fix it. I take every situation like this and try to learn from it, and I’m taking the lessons here and applying them going forward. I have wanted, offered, and am offering to do my best to fix this for Justin. Justin, please get in touch with me privately to make arrangements for the repairs to your Van. Thank you and sorry again for the trouble.
It could have just been bad timing, the guy was overly busy or pre-occupied at the time. I don't think there were intentional bad intentions. He oversees the work done by shops he is familiar with. Hopefully he won't work again with the guys who worked on this particular van. |
^^^^. That is the Shane Jordan experience that I’ve come to appreciate. Sorry to the OP that expectations were not met. Sorry to Shane’s team that they didn’t adhere to their best practices protocol for hand off and now have a serious warranty fix.
Either way it is getting resolved.
One of the first requirements Shane asked of me was concerning the hand off at the end of a phase (mechanicals, sheet metal or paint). I was instructed and will plan to visit the beach for a few days before taking final custody and final quality exceptance. The idea is to review the work and then pickle myself in luxury on the beach while Shane’s team addresses and issues or additional enhancements. I’m sure there are good reasons this step was skipped in this case but certainly it is a helpful argument to help me justify relaxing a few days in mx. I’m looking forward to it.
Best of luck all parties.
_________________
VW LT40 build. Like a Vanagon but 30% larger in every direction and 40% slower even in metric.
https://www.thesamba.com/vw/forum/viewtopic.php?t=749359&highlight= |
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jimf909
Samba Member
Joined: April 03, 2014
Posts: 8172
Location: WA/ID
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| Posted: Thu Mar 17, 2022 5:49 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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I think the OP identified the key to this arrangement: plan a couple of days to sort things out before heading back north. Heck, I plan for 30-60 minutes when picking up my van from a shop to avoid an hour plus round trip if I or the shop missed something.
_________________
- Jim
| Butcher wrote: |
| This is the main fault with DIY'ers, they get together on these forums and pat themselves on their backs spreading bad information. |
Guilty as charged.
Current: 1990 Westy Camper - Bostig RG4, 2wd, manual trans w/Peloquin, NAHT high-top, 280 ah LFP battery, 160 watts solar, Flash Silver, seam rust, bondo, etc., etc.
Past: 1985 Westy Camper - 1.9 wbx, 2wd, manual trans, Merian Brown, (sold after 17 years to Northwesty who converted it to a Syncro). |
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CyberHatter
Samba Member
Joined: July 16, 2018
Posts: 36
Location: California
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| Posted: Fri Mar 18, 2022 5:42 am Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| rmcd wrote: |
| PDXWesty wrote: |
Two sides to every story, right?
Shane Jordan: Hey everyone, I’d like to take a moment and address this head-on. The business Justin is referring to is mine. I live in La Paz Mexico and folks have been bringing their vans here to me to assist them in having them painted for the past year or so. People bring me their vans, and I work alongside several shops here in town whom I have found generally do good work , and I act as a project manager of sorts. Among other things, my job is quality control. As some may know, the price of work here is great, but it can be of varying quality. I attempt to remedy that by building relationships, teaching the paint shop employees, and catching mistakes and having them fixed before a client like Justin picks up their van. I catch a lot, and I have a lot fixed. Sometimes, as is the case with Justin, I miss some things. That is inexcusable and I am sorry. Justins Van was picked up by him late afternoon on a Saturday, and he departed to drive back home before sunrise the next morning. Justin inspected his Van with me and we walked around it together before he drove away. A few days later, after returning home, he contacted me upset with a few of the things he found. I listened, I apologized, and I offered him a few solutions to fix what I could, including me flying up there, renting a car, and working on the van at his home. Had Justin brought these issues to my attention while he was here in La Paz, I would have and could have easily fixed every issue. It was unfortunate for us both that neither him or I had that opportunity. I, personally, did not put drywall screws, or do incorrectly any of the other things Justin brought to my attention, regardless it is my job to make sure these things are caught and rectified, and I take full responsibility for dropping the ball and allowing it to be picked up with these mistakes. I continue to want to do right by you Justin, and so I have an offer. Drive your Van across the border to Tijuana (Justin lives in San Diego), drop it off with a shipper that I have arranged, who will load it in a shipping container and send it directly to La Paz, I will repair all of the issues you have raised, I will document everything here for all to see, and then I will load it back up, and ship it back to you. The cost is approximately $1000 each way which I will cover. Folks, I’m imperfect, but when I make a mistake, I own up to it, and do my best to fix it. I take every situation like this and try to learn from it, and I’m taking the lessons here and applying them going forward. I have wanted, offered, and am offering to do my best to fix this for Justin. Justin, please get in touch with me privately to make arrangements for the repairs to your Van. Thank you and sorry again for the trouble.
It could have just been bad timing, the guy was overly busy or pre-occupied at the time. I don't think there were intentional bad intentions. He oversees the work done by shops he is familiar with. Hopefully he won't work again with the guys who worked on this particular van. |
^^^^. That is the Shane Jordan experience that I’ve come to appreciate. Sorry to the OP that expectations were not met. Sorry to Shane’s team that they didn’t adhere to their best practices protocol for hand off and now have a serious warranty fix.
Either way it is getting resolved.
One of the first requirements Shane asked of me was concerning the hand off at the end of a phase (mechanicals, sheet metal or paint). I was instructed and will plan to visit the beach for a few days before taking final custody and final quality exceptance. The idea is to review the work and then pickle myself in luxury on the beach while Shane’s team addresses and issues or additional enhancements. I’m sure there are good reasons this step was skipped in this case but certainly it is a helpful argument to help me justify relaxing a few days in mx. I’m looking forward to it.
Best of luck all parties. |
I cover that message in my blog. I do not believe it was sincere. He jerked me around for several months and continued to through up roadblocks usually at the last minute. |
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CyberHatter
Samba Member
Joined: July 16, 2018
Posts: 36
Location: California
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| Posted: Fri Mar 18, 2022 5:54 am Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| skills@eurocarsplus wrote: |
| CyberHatter wrote: |
Would you have caught screws through your grill? I only caught that cause he did such a crap job reconnecting the electric. I mean how often do you take your grill off? Now I can see the holes from 40 feet away but that is only because I know.
The Van is here in San Diego for anyone who want to come judge for themselves. |
yes, i would have noticed the screws and honestly your list would have been noticed.
i mean who wouldn't look over any work that was done?
you keep saying this guy was a pro.... sounds like he was a pro con artist. did you do ANY research on the guy? ask for references? see any work? talk to past "customers" of this "pro"?
imho he took your money, said "hey Miguel, hey Juan do a cave and pave on this piece of shit as cheap as you can because i'm making bank subbing it out"
(not saying your van is a pos, just illustrating how your "pro" probably operates)
you seem to have taken this guy for his word and glamor shots on the internetz rather than look at past projects. it sucks. you were taken. it happens.
had you posted it here, for sure red flags would have shot up as you can see good bad or ugly we would have told you that you were getting the shaft |
You're not wrong. I definitely own that. I did not do enough due diligence or research. I'm just trying to help the next poor sucker. As the saying goes there is 1 born every minute. |
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livethevanlife
Samba Member
Joined: May 18, 2015
Posts: 265
Location: La Paz, Baja California Sur
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| Posted: Fri Mar 18, 2022 8:52 am Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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Good morning everyone. Drinking my coffee and came across the latest rant from Justin. Folks let me be extremely clear, since Justin first brought some legitimate issues to my attention shortly after leaving I told him that I would help him any way I can to resolve them. Initially offering to fly to California to remedy what I could, and then later agreeing to ship his van from Tijuana to La Paz and back at my expense and fix everything. Meanwhile, Justin threatened me and my family with violence, including saying he was flying down here to deal with me, admitting on facebook that he threatened to punch me, writing blogs about me, taking ads out about me personally on thesamba, and so soooo much more. He even recently posted on upwork here in mexico looking to make rip off's of my other business Venture Libres products, and looking to hire someone to mess with my business here in La Paz. Meanwhile, i've done everything I can to work with him and be reasonable, but unfortunately as i've come to find out, you cant please everyone, and for some people nothing you do will ever be enough. I see there are some armchair pundits here, and thats fair based on the one side you are mostly hearing. I will say this, and the people that know me and have worked with me before will agree, there is no reason anyone should ever do business with me and walk away unhappy. I will always work with another reasonable person to do whatever I can to give them a good experience. Life is imperfect, business is imperfect, vans are imperfect, painting can be imperfect. If someone raises a legitimate issue with me about the work i've done, i'm always willing to fix it, as I was with Justin, right up until he told me to "Eat a bag of dicks" after I asked him politely to remove the section of the legal agreement he had drafted by his lawyer that said I was completely responsible for his van while it was here with me and in transport. My response to Justin was that I was responsible for the work that I was completing, and not responsible if for example, his engine blew on the way to the shop (Justin had messaged me the week before saying he may have to delay sending it due to a major cooling issue with this Van). We do excellent work here, but in Justins case there were some genuine mistakes made, which I am and have been apologetic for and have acknowledged from the start. I've learned a lot from those mistakes and this experience, and have made my processes and work better as a result. You are welcome to visit my website www.livethevanlife.com and read through some of the legitimate testimonials by folks who's vans i've painted and contact them yourselves if you have any doubts. Justin will no doubt continue his virtual onslaught and campaign against me seemingly indefinitely, its unfortunate he chose that tact rather than letting me help him from the get go, had that been the case any issues would have been resolved a long time ago. I don't intend to respond to this any further, but wanted to contribute a little bit of my side to the conversation. Thank you.
_________________
Vanagon Restorations www.LiveTheVanLife.com
The Westy Bravo https://smallcar.com/westy-bravo/
1991 Syncro Triple Knob Westfalia "Miki" 2.2l WBX
1992 Syncro Triple Knob Tintop "Schnitzel" 1.9AAZ
1990 Syncro Doka Subi 2.2l
1974 Thing
1989 Carat Tintop |
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livethevanlife
Samba Member
Joined: May 18, 2015
Posts: 265
Location: La Paz, Baja California Sur
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| Posted: Fri Mar 18, 2022 9:20 am Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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_________________
Vanagon Restorations www.LiveTheVanLife.com
The Westy Bravo https://smallcar.com/westy-bravo/
1991 Syncro Triple Knob Westfalia "Miki" 2.2l WBX
1992 Syncro Triple Knob Tintop "Schnitzel" 1.9AAZ
1990 Syncro Doka Subi 2.2l
1974 Thing
1989 Carat Tintop |
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Californio
Samba Member
Joined: May 17, 2007
Posts: 1357
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| Posted: Fri Mar 18, 2022 4:00 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| "From there I'd like to be an impediment to his operation." All I need to know about this Justin person. It isn't about a paint job, it's about revenge. |
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skills@eurocarsplus
Samba Peckerhead
Joined: January 01, 2007
Posts: 17857
Location: sticksville, ct.
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| Posted: Sat Mar 19, 2022 8:44 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| Californio wrote: |
| It isn't about a paint job, it's about revenge. |
i'd feel the same way if i got taken.
not sure how the laws work where the 'vanlife' guy is but you would need an automotive license (to run a shop) to do any kind automotive repairs, including subletting jobs out.
not sure if this place is a legit licensed and insured business.
in terms of the workmanship, in the 'testimonials' section i have yet to see one project in a legit paint booth and on that doka, the application of body filler right over old paint leaves little to be desired.
at best, these are lipstick on a pig repaints. from the photos given on the site, these are a far cry from a restoration. any place that uses newspaper as a masking agent should blow up red flags.
i still think the o/p got what he paid for. according to the site the 5995 initial price wouldn't even cover the cost of any quality paint here stateside, let alone sand paper, tape, plastic, filler, sealers etc.
it's no wonder he had paint fly off by the sheet (according to him)
were i in this position i'd just sue the vanlife guy and reach out to the home state he's based in and see if he's even licensed to do this kind of work. that would be the best recourse and seeing he's done it for "hundreds of people" it's not like this was a one time affair
but if the guy (o/p) is that unhappy a full refund may solve the problem with proper paperwork stating that once the refund had been issued the vanlife guy is free and clear.
yes, people make mistakes but imho as a business you have one chance to make them right, not multiple. i mean would you be ok bringing something back multiple times to a place that you feel fucked you? i wouldn't
situations like this are when you get a consumer protection lawyer involved
_________________
| gprudenciop wrote: |
my reason for switching to subaru is my german car was turning chinese so i said fuck it and went japanese....... |
| Jake Raby wrote: |
| Thanks for the correction. I used to be a nice guy, then I ruined it by exposing myself to the public. |
| Brian wrote: |
| Also the fact that people are agreeing with Skills, it's a turn of events for samba history |
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skemems
Samba Member
Joined: February 23, 2017
Posts: 247
Location: Oregon
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| Posted: Fri Mar 25, 2022 11:49 am Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| livethevanlife wrote: |
...politely to remove the section of the legal agreement he had drafted by his lawyer that said I was completely responsible for his van while it was here with me and in transport. My response to Justin was that I was responsible for the work that I was completing, and not responsible if for example, his engine blew on the way to the shop
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You have to take some degree of blame for his reaction - this dude is upset he spent all this money and "transport/liability" issue is holding it up. People say crap when they are angry. You work in the service industry with clients, you should know this. Now this doesn't excuse any threats to your fam, but with no other recourse - yea he is gonna call you out publicly for the terrible job that was done and not fixed and even take a step further to affect your biz like you jacked up his van.
Dude, if your recommending or using a transport biz - give your clients some assurance of liability if something happens during transport. Yea the transporter is responsible during transit, you would be liable while in your possession. What's the issue with that?- Find out what insurance the transporter has and how issues would be resolved. Or do you expect your clients to know how it works in a different country? Regarding your "concern with mechanical issues" ....your concerned with a mechanical problem when its driven off of the transport truck. C'mon. How far are you going to drive it? a few miles to the body shop.
All im saying is that this issue could of been resolved and it looks like YOU held it up with a "liability" issue. An issue you should have accounted for when operating a "business" in another country.
_________________
87 VW Westfalia - EJ25
86 VW Westfalia - EJ22
85 VW Westfalia - WBX 2.1 project |
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Cdub!
Samba Member
Joined: May 06, 2017
Posts: 67
Location: San Diego
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| Posted: Thu Mar 31, 2022 11:59 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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Agreed to the above. And, there are still very competent shops in TJ at a, still, fair price.
I’m more amazed at a shipping quote of $1k from TJ to La Paz, that’s amazing! As the quotes I’d received in the past to Los Cabos ranged from $18-$2,800. Share the transport deets!!! |
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skemems
Samba Member
Joined: February 23, 2017
Posts: 247
Location: Oregon
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| Posted: Sat Apr 02, 2022 9:37 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| Cdub! wrote: |
there are still very competent shops in TJ at a, still, fair price.
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Yea if your looking for a cheaper paint job. I see too many holes in livethevanlife's operation and then you factor in the lack of resolution on issues.
_________________
87 VW Westfalia - EJ25
86 VW Westfalia - EJ22
85 VW Westfalia - WBX 2.1 project |
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CyberHatter
Samba Member
Joined: July 16, 2018
Posts: 36
Location: California
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| Posted: Mon Apr 11, 2022 6:22 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| skemems wrote: |
| livethevanlife wrote: |
...politely to remove the section of the legal agreement he had drafted by his lawyer that said I was completely responsible for his van while it was here with me and in transport. My response to Justin was that I was responsible for the work that I was completing, and not responsible if for example, his engine blew on the way to the shop
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You have to take some degree of blame for his reaction - this dude is upset he spent all this money and "transport/liability" issue is holding it up. People say crap when they are angry. You work in the service industry with clients, you should know this. Now this doesn't excuse any threats to your fam, but with no other recourse - yea he is gonna call you out publicly for the terrible job that was done and not fixed and even take a step further to affect your biz like you jacked up his van.
Dude, if your recommending or using a transport biz - give your clients some assurance of liability if something happens during transport. Yea the transporter is responsible during transit, you would be liable while in your possession. What's the issue with that?- Find out what insurance the transporter has and how issues would be resolved. Or do you expect your clients to know how it works in a different country? Regarding your "concern with mechanical issues" ....your concerned with a mechanical problem when its driven off of the transport truck. C'mon. How far are you going to drive it? a few miles to the body shop.
All im saying is that this issue could of been resolved and it looks like YOU held it up with a "liability" issue. An issue you should have accounted for when operating a "business" in another country. |
This 100%. If I screw up in my business I own it. Look at the dates on those emails. We are talking months of communication and shortfalls by Shane. Then what the night before he decides he can't agree to the contract that I had to pay a lawyer for?
Everyone take it as they want. But here is the question you have to ask yourself - Do you want to deal with Shane or a reputable LOCAL shop? That is the long and short of it. Think whatever you want about me. Do you want no recorse other than "ranting on the internet." or do you want to be able to have legal recourse against a business and be able to report it to the BBB? Shane is in Mexico. I have no recourse and he is laughing with my money. |
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CyberHatter
Samba Member
Joined: July 16, 2018
Posts: 36
Location: California
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| Posted: Mon Apr 11, 2022 6:23 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| skemems wrote: |
| Cdub! wrote: |
there are still very competent shops in TJ at a, still, fair price.
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Yea if your looking for a cheaper paint job. I see too many holes in livethevanlife's operation and then you factor in the lack of resolution on issues. |
Thank you , Thank you. While I am not without blame I appreciate your comment. |
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CyberHatter
Samba Member
Joined: July 16, 2018
Posts: 36
Location: California
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| Posted: Mon Apr 11, 2022 6:25 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| skemems wrote: |
| livethevanlife wrote: |
...politely to remove the section of the legal agreement he had drafted by his lawyer that said I was completely responsible for his van while it was here with me and in transport. My response to Justin was that I was responsible for the work that I was completing, and not responsible if for example, his engine blew on the way to the shop
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You have to take some degree of blame for his reaction - this dude is upset he spent all this money and "transport/liability" issue is holding it up. People say crap when they are angry. You work in the service industry with clients, you should know this. Now this doesn't excuse any threats to your fam, but with no other recourse - yea he is gonna call you out publicly for the terrible job that was done and not fixed and even take a step further to affect your biz like you jacked up his van.
Dude, if your recommending or using a transport biz - give your clients some assurance of liability if something happens during transport. Yea the transporter is responsible during transit, you would be liable while in your possession. What's the issue with that?- Find out what insurance the transporter has and how issues would be resolved. Or do you expect your clients to know how it works in a different country? Regarding your "concern with mechanical issues" ....your concerned with a mechanical problem when its driven off of the transport truck. C'mon. How far are you going to drive it? a few miles to the body shop.
All im saying is that this issue could of been resolved and it looks like YOU held it up with a "liability" issue. An issue you should have accounted for when operating a "business" in another country. |
Thank you. It's important to note it was not just transport. It was while he had my van. No liability for him. He could do whatever he likes and I'd have to suck it up. |
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CyberHatter
Samba Member
Joined: July 16, 2018
Posts: 36
Location: California
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| Posted: Mon Apr 11, 2022 6:28 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| skemems wrote: |
| livethevanlife wrote: |
...politely to remove the section of the legal agreement he had drafted by his lawyer that said I was completely responsible for his van while it was here with me and in transport. My response to Justin was that I was responsible for the work that I was completing, and not responsible if for example, his engine blew on the way to the shop
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You have to take some degree of blame for his reaction - this dude is upset he spent all this money and "transport/liability" issue is holding it up. People say crap when they are angry. You work in the service industry with clients, you should know this. Now this doesn't excuse any threats to your fam, but with no other recourse - yea he is gonna call you out publicly for the terrible job that was done and not fixed and even take a step further to affect your biz like you jacked up his van.
Dude, if your recommending or using a transport biz - give your clients some assurance of liability if something happens during transport. Yea the transporter is responsible during transit, you would be liable while in your possession. What's the issue with that?- Find out what insurance the transporter has and how issues would be resolved. Or do you expect your clients to know how it works in a different country? Regarding your "concern with mechanical issues" ....your concerned with a mechanical problem when its driven off of the transport truck. C'mon. How far are you going to drive it? a few miles to the body shop.
All im saying is that this issue could of been resolved and it looks like YOU held it up with a "liability" issue. An issue you should have accounted for when operating a "business" in another country. |
Thank you. It's important to note it was not just transport. It was while he had my van. No liability for him. He could do whatever he likes and I'd have to suck it up. Had he done even half of what he was supposed to he would not be in a position of having to guarantee my vans well being by being shipped back.
If you look in my blog I spend days showing him damage, photos, and videos. It was not like I decided to blow him up on day 1. I guess looking back it was that after all the damage he did he still thought I should buy his Syncro. Im just curious who would buy a Syncro from someone after finding their roof sanded and not painted with drywall screws through the grill?
Shane will get his. That is for sure. Again - the Van is here in San Diego for whoever wants to see it. |
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CyberHatter
Samba Member
Joined: July 16, 2018
Posts: 36
Location: California
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| Posted: Mon Apr 11, 2022 6:31 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| skills@eurocarsplus wrote: |
| Californio wrote: |
| It isn't about a paint job, it's about revenge. |
i'd feel the same way if i got taken.
not sure how the laws work where the 'vanlife' guy is but you would need an automotive license (to run a shop) to do any kind automotive repairs, including subletting jobs out.
not sure if this place is a legit licensed and insured business.
in terms of the workmanship, in the 'testimonials' section i have yet to see one project in a legit paint booth and on that doka, the application of body filler right over old paint leaves little to be desired.
at best, these are lipstick on a pig repaints. from the photos given on the site, these are a far cry from a restoration. any place that uses newspaper as a masking agent should blow up red flags.
i still think the o/p got what he paid for. according to the site the 5995 initial price wouldn't even cover the cost of any quality paint here stateside, let alone sand paper, tape, plastic, filler, sealers etc.
it's no wonder he had paint fly off by the sheet (according to him)
were i in this position i'd just sue the vanlife guy and reach out to the home state he's based in and see if he's even licensed to do this kind of work. that would be the best recourse and seeing he's done it for "hundreds of people" it's not like this was a one time affair
but if the guy (o/p) is that unhappy a full refund may solve the problem with proper paperwork stating that once the refund had been issued the vanlife guy is free and clear.
yes, people make mistakes but imho as a business you have one chance to make them right, not multiple. i mean would you be ok bringing something back multiple times to a place that you feel fucked you? i wouldn't
situations like this are when you get a consumer protection lawyer involved |
Unless you are an idiot like me and go to a Mexico shop where you have no recourse but the legitimacy of the business to stand behind their work. LOL. Hind sight is 20/20. I'm a sucker. Guilty but Shanes a crook. Be warned everyone. |
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CyberHatter
Samba Member
Joined: July 16, 2018
Posts: 36
Location: California
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| Posted: Mon Apr 11, 2022 6:44 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| livethevanlife wrote: |
Good morning everyone. Drinking my coffee and came across the latest rant from Justin. Folks let me be extremely clear, since Justin first brought some legitimate issues to my attention shortly after leaving I told him that I would help him any way I can to resolve them. Initially offering to fly to California to remedy what I could, and then later agreeing to ship his van from Tijuana to La Paz and back at my expense and fix everything. Meanwhile, Justin threatened me and my family with violence, including saying he was flying down here to deal with me, admitting on facebook that he threatened to punch me, writing blogs about me, taking ads out about me personally on thesamba, and so soooo much more. He even recently posted on upwork here in mexico looking to make rip off's of my other business Venture Libres products, and looking to hire someone to mess with my business here in La Paz. Meanwhile, i've done everything I can to work with him and be reasonable, but unfortunately as i've come to find out, you cant please everyone, and for some people nothing you do will ever be enough. I see there are some armchair pundits here, and thats fair based on the one side you are mostly hearing. I will say this, and the people that know me and have worked with me before will agree, there is no reason anyone should ever do business with me and walk away unhappy. I will always work with another reasonable person to do whatever I can to give them a good experience. Life is imperfect, business is imperfect, vans are imperfect, painting can be imperfect. If someone raises a legitimate issue with me about the work i've done, i'm always willing to fix it, as I was with Justin, right up until he told me to "Eat a bag of dicks" after I asked him politely to remove the section of the legal agreement he had drafted by his lawyer that said I was completely responsible for his van while it was here with me and in transport. My response to Justin was that I was responsible for the work that I was completing, and not responsible if for example, his engine blew on the way to the shop (Justin had messaged me the week before saying he may have to delay sending it due to a major cooling issue with this Van). We do excellent work here, but in Justins case there were some genuine mistakes made, which I am and have been apologetic for and have acknowledged from the start. I've learned a lot from those mistakes and this experience, and have made my processes and work better as a result. You are welcome to visit my website www.livethevanlife.com and read through some of the legitimate testimonials by folks who's vans i've painted and contact them yourselves if you have any doubts. Justin will no doubt continue his virtual onslaught and campaign against me seemingly indefinitely, its unfortunate he chose that tact rather than letting me help him from the get go, had that been the case any issues would have been resolved a long time ago. I don't intend to respond to this any further, but wanted to contribute a little bit of my side to the conversation. Thank you.
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You are delusional and a liar. You never intended to fix my Van. If people want read the blog about the time that elapses as he jerks me around to ultimately throw up a last-minute road block. He knew I would have to go back to a lawyer and he'd get a another few weeks.
And I have never threatened you other than to say I am going to come to talk to you face to face and I am. No violence 100% as I said the last time you brought that up I am not a violent person.
If it was up to me you would have fixed my van when you said you would have or done even half the job you advertise. Even half. you did so much damage beyond comprehension.
I also told you to just send me $4K and we could call the whole thing off. That's less than half what you owe me. Replacing all the seals will be $2K. BUT to be clear that offer is gone. $4k won't make this go away.
honestly, how do you sleep at night? As I said I have 1 enemy in the world after 50 years. Just 1 and his name is Shane Jordan. My vanagon used to be a source of pride and fun. I used to love working on it and going on trips with my kids to the beach or camping. Now it's a source of aggravation. I look at the paint peeling off the front, the threadbare tent from the sanding and the unpainted now with rust spots roof and all I think about is how Shane is at home "drinking his coffee" with my money.
Karma Shane. You'll get yours. Not from me and not a threat but you will get what you deserve. The universe has a special place for crooks and liars who hide out in foreign countries.
Whatever happened to that poor old dude you made pay you $7K as a deposit? I notice he did not post again on the face book group?
Last edited by CyberHatter on Tue Apr 12, 2022 6:04 am; edited 1 time in total |
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CyberHatter
Samba Member
Joined: July 16, 2018
Posts: 36
Location: California
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| Posted: Mon Apr 11, 2022 7:22 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| Cdub! wrote: |
Agreed to the above. And, there are still very competent shops in TJ at a, still, fair price.
I’m more amazed at a shipping quote of $1k from TJ to La Paz, that’s amazing! As the quotes I’d received in the past to Los Cabos ranged from $18-$2,800. Share the transport deets!!! |
Transportes Alvidrez Hermanos
664 623 8172
https://maps.app.goo.gl/kWXYiakEG6r7pcmaA
I make no comments on this operation. it is just who Shane uses and they actually charge $700 or they did when I contacted them. I did not use them and know nothing about them. |
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skills@eurocarsplus
Samba Peckerhead
Joined: January 01, 2007
Posts: 17857
Location: sticksville, ct.
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| Posted: Tue Apr 12, 2022 11:27 am Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| CyberHatter wrote: |
Unless you are an idiot like me and go to a Mexico shop where you have no recourse but the legitimacy of the business to stand behind their work. LOL. Hind sight is 20/20. I'm a sucker. Guilty but Shanes a crook. Be warned everyone. |
a lot of people fall for shit on the internetz, you're not the first, nor the last. all the shiny "look at me" self promoting douchebags seem to be the pied piper of rip off scams
i honestly would reach out to his home state and see if he is even licensed. he would need "professional liability insurance" at minimum even if he labeled himself a "consultant"
if he is not registered/insured as a legit business sue the fuck out of him. sue him even if he is.
if you do nothing, you're no better than he is. so many people that have been hosed kick the ground and go "awe shucks, it is what it is" and let these assholes keep operating.
this asshat was local to me, and people literally gave him 100's of thousands of dollars and got NOTHING in return:
https://www.thesamba.com/vw/forum/viewtopic.php?t=277304
stand up for yourself. get what you want out of it. if you do nothing at all you can't complain.
even trashing him online won't stop him. how many people actually research this stuff? not many....until it's too late
i get pissed about this shit because i run a very small shop myself. all of these backyard guys with low rates because they fly under the radar make it harder for legit places to compete. i could work for 45/hr if i had no overhead but that isn't the case when you factor in licenses/taxes/insurance
cheap
fast
correct
pick 2
_________________
| gprudenciop wrote: |
my reason for switching to subaru is my german car was turning chinese so i said fuck it and went japanese....... |
| Jake Raby wrote: |
| Thanks for the correction. I used to be a nice guy, then I ruined it by exposing myself to the public. |
| Brian wrote: |
| Also the fact that people are agreeing with Skills, it's a turn of events for samba history |
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CyberHatter
Samba Member
Joined: July 16, 2018
Posts: 36
Location: California
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| Posted: Tue Apr 12, 2022 4:31 pm Post subject: Re: livethevanlife.com Mexico Paint Job is garbage |
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| skills@eurocarsplus wrote: |
| CyberHatter wrote: |
Unless you are an idiot like me and go to a Mexico shop where you have no recourse but the legitimacy of the business to stand behind their work. LOL. Hind sight is 20/20. I'm a sucker. Guilty but Shanes a crook. Be warned everyone. |
a lot of people fall for shit on the internetz, you're not the first, nor the last. all the shiny "look at me" self promoting douchebags seem to be the pied piper of rip off scams
i honestly would reach out to his home state and see if he is even licensed. he would need "professional liability insurance" at minimum even if he labeled himself a "consultant"
if he is not registered/insured as a legit business sue the fuck out of him. sue him even if he is.
if you do nothing, you're no better than he is. so many people that have been hosed kick the ground and go "awe shucks, it is what it is" and let these assholes keep operating.
this asshat was local to me, and people literally gave him 100's of thousands of dollars and got NOTHING in return:
https://www.thesamba.com/vw/forum/viewtopic.php?t=277304
stand up for yourself. get what you want out of it. if you do nothing at all you can't complain.
even trashing him online won't stop him. how many people actually research this stuff? not many....until it's too late
i get pissed about this shit because i run a very small shop myself. all of these backyard guys with low rates because they fly under the radar make it harder for legit places to compete. i could work for 45/hr if i had no overhead but that isn't the case when you factor in licenses/taxes/insurance
cheap
fast
correct
pick 2 |
Yea in my case it was not even price. I fell for him knowing what he was doing. I mean I could not even name another paint shop till this happened. You are correct though. How many people actually research this stuff. I don't think I have any recourse since he is in Mexico. I gently checked with a Mexico lawyer and it did not seem likely. |
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