Viewing feedback for: Gerson Email: [email protected] Last Visited: July 25, 2024
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Busstom Samba Member

Joined: November 23, 2014 Posts: 4580 Location: San Jose, CA
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Posted: Tue Aug 24, 2021 12:35 pm Post subject: Re: Gerson - [email protected] - Klassic Fab |
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$140 sounds steep. I can't comment on heater channels because I've never purchased one, but I bought a full Bus nose panel from them a couple years ago and it was nowhere near $140 (I can't remember the actual shipping cost), and that was coast-to-coast!
Maybe they're passing along the cost of getting it from Columbia to you?
For what it's worth, when I spoke with Gerson at The Classic in '02 or '03, the story was something like this: he started out in Florida, but then compliance with U.S. regulations for manufacturing became cost-prohibitive, so he moved it all to Columbia, but he's still based in Florida. (If I recall the conversation correctly.) |
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Chickensoup Samba Member

Joined: January 06, 2018 Posts: 5395 Location: Good Hope, GA
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Posted: Mon Aug 23, 2021 7:00 pm Post subject: Re: Gerson - [email protected] - Klassic Fab |
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yes 12 hours down the road my bad i thought they were founded over seas. 140 bucks to ship a heater channel a state away doesnt seem right tho. is this what it usually cost? _________________ -'85 c10 5.3 LS, cam, heads, long tubes, x pipe, 3 inch spin tech's
-'01 e46 325ci *tree modded
-'05 B5.5 TDI Wagon 17in sport rims ;EGR + BSM + ASV Delete, Stage-2 Tune, straight pipe
'65 Tourist Delivery Build
'66 RIP |
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Busstom Samba Member

Joined: November 23, 2014 Posts: 4580 Location: San Jose, CA
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Posted: Mon Aug 23, 2021 5:09 pm Post subject: Re: Gerson - [email protected] - Klassic Fab |
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Chickensoup wrote: |
are there any US distributors these days? I checked their site but didnt see any listed. How are people here in the states buying your heater channels? Paying the international shipping? Are there any small distributors here selling them at swap meets or car shows?
Thanks |
They answer the phone right there in Jupiter, and ship from Jupiter, Florida. That's right down the road from you. |
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Chickensoup Samba Member

Joined: January 06, 2018 Posts: 5395 Location: Good Hope, GA
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Posted: Sun Aug 22, 2021 3:01 pm Post subject: Re: Gerson - [email protected] - Klassic Fab |
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are there any US distributors these days? I checked their site but didnt see any listed. How are people here in the states buying your heater channels? Paying the international shipping? Are there any small distributors here selling them at swap meets or car shows?
Thanks _________________ -'85 c10 5.3 LS, cam, heads, long tubes, x pipe, 3 inch spin tech's
-'01 e46 325ci *tree modded
-'05 B5.5 TDI Wagon 17in sport rims ;EGR + BSM + ASV Delete, Stage-2 Tune, straight pipe
'65 Tourist Delivery Build
'66 RIP |
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Atlantic Samba Member

Joined: July 24, 2008 Posts: 704 Location: Kalifornien
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Posted: Tue Dec 29, 2020 9:06 am Post subject: Re: Gerson - [email protected] - Klassic Fab |
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In all fairness, I want to mention now that they were open to hear my criticism. As a result they refunded me 100% without me having to ship the pieces back (I already altered them and used them).
It was a huge amount of extra work (more than the usual fitting of aftermarket parts), but they showed that they cared and I appreciate it !
Thank you ... would give you another chance. _________________ _______________________
"If we believe absurdities, we shall commit atrocities." [Voltaire] |
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Atlantic Samba Member

Joined: July 24, 2008 Posts: 704 Location: Kalifornien
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Posted: Sat Dec 19, 2020 8:23 am Post subject: Re: Gerson - [email protected] - Klassic Fab |
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Very disappointing quality !
I ordered lower inner and outer doglegs Bus 52-60.
they are:
- too wide
- arched significantly wrong radius
=> lots of cutting and fitting work beyond the expected matching up To the bus.
- they do not even match to each other (come as two parts that go together). There are huge gabs within the channel for the seal - quite a challenge.
Also, the primer was applied super sloppy with runs and smudges.
It was not what I expected. _________________ _______________________
"If we believe absurdities, we shall commit atrocities." [Voltaire] |
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AJack500 Samba Member

Joined: October 17, 2011 Posts: 79 Location: Oklahoma
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Posted: Thu Apr 30, 2020 12:08 pm Post subject: Re: Gerson - [email protected] - Klassic Fab |
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Bought some metal for the bus on the 26th, received it on the 30th! Outstanding speed for the shipping rate. Couldn't be more satisfied. Will be placing more orders soon! |
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CanStan Samba Member

Joined: October 16, 2005 Posts: 1111 Location: Calgary, AB
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Posted: Thu Jan 02, 2020 10:17 am Post subject: Re: Gerson - [email protected] - Klassic Fab |
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Concept 1 (Concept1.ca) in Alberta sells all the Klassicfab metal. They bring it in by the container full. It's probably worth a look since Americans will save 30% on the garbage CAD right now. That will probably offset the cross-border shipping expense. |
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skills@eurocarsplus Samba Peckerhead

Joined: January 01, 2007 Posts: 17873 Location: sticksville, ct.
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Posted: Thu Jan 02, 2020 9:28 am Post subject: Re: Gerson - [email protected] - Klassic Fab |
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62DoKaGuy wrote: |
Gerson used to have stateside distributors, and they were very responsive, whether by phone or email. Not sure what happened, but that stopped. |
I spoke to one of those US distributors and they ended up dumping Gerson (according to them) because he was impossible to do business with and they simply didn't make enough off of the parts to justify it.
according to them they only sold the parts because they were that good...but in the end it was a no money deal for them. it was too difficult to get orders, and I guess they paid up front for the parts before they shipped....imagine being out 10k, waiting for months for an order then everyone who wanted the parts couldn't wait and wanted a refund or moved on...
I wish this could get sorted. he makes fantastic panels _________________
gprudenciop wrote: |
my reason for switching to subaru is my german car was turning chinese so i said fuck it and went japanese....... |
Jake Raby wrote: |
Thanks for the correction. I used to be a nice guy, then I ruined it by exposing myself to the public. |
Brian wrote: |
Also the fact that people are agreeing with Skills, it's a turn of events for samba history |
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62DoKaGuy Samba Member

Joined: May 22, 2011 Posts: 1291 Location: Surprise, AZ
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Posted: Thu Jan 02, 2020 6:34 am Post subject: Re: Gerson - [email protected] - Klassic Fab |
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tristanblue wrote: |
rstrobel wrote: |
Is anyone else having issues with placing an order through KlassicFab?I emailed them, but I won't get a response till tomorrow at the earliest, and I'm curious if others are having this issue and if it has been resolved. |
Yes, I as well. I have been trying to order some parts placed in my cart but ZERO shipping options available. I have sent two emails through the contact info on the site and no replies at all.
I can't believe after all these years Gerson or Auto Craft does not have any distributors (that actually stocks most of the panels) in the USA yet. This ordering overseas BS just sux. |
Gerson used to have stateside distributors, and they were very responsive, whether by phone or email. Not sure what happened, but that stopped. _________________ ,,Wenige Menschen denken, und doch wollen alle entscheiden.'' -der Alte Fritz
EverettB wrote: |
...I went at it from both ends but going from the rear didn't seem to do anything, although I did spray some rust breaker in there... |
4/62 Double Cab
5/61 Panel (sold)
4/59 Single Cab (sold) |
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tristanblue Samba Member

Joined: May 30, 2019 Posts: 346
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Posted: Thu Jan 02, 2020 12:07 am Post subject: Re: Gerson - [email protected] - Klassic Fab |
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rstrobel wrote: |
Is anyone else having issues with placing an order through KlassicFab?I emailed them, but I won't get a response till tomorrow at the earliest, and I'm curious if others are having this issue and if it has been resolved. |
Yes, I as well. I have been trying to order some parts placed in my cart but ZERO shipping options available. I have sent two emails through the contact info on the site and no replies at all.
I can't believe after all these years Gerson or Auto Craft does not have any distributors (that actually stocks most of the panels) in the USA yet. This ordering overseas BS just sux. |
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rstrobel Samba Member

Joined: April 05, 2018 Posts: 227 Location: Indianapolis, Indiana
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Posted: Mon Dec 30, 2019 7:37 am Post subject: Re: Gerson - [email protected] - Klassic Fab |
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Is anyone else having issues with placing an order through KlassicFab? I ordered heater channels a couple of weeks ago and it went well. However, now when I enter my address it says, "There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help." I don't know why this is the case because I know for certain that I entered my info correctly. I emailed them, but I won't get a response till tomorrow at the earliest, and I'm curious if others are having this issue and if it has been resolved. _________________ 1967 VW Beetle
1993 VW Cabriolet
My 67 build thread: https://www.thesamba.com/vw/forum/viewtopic.php?t=716767
•(__)•
(O\!/O) <--- supposed to look like a beetle  |
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EmpiGT Samba Member

Joined: January 27, 2005 Posts: 2597
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Posted: Sat Dec 15, 2018 11:09 am Post subject: Re: Gerson - [email protected] - Klassic Fab |
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Received most of the order so far, but must say the front doors are very impressive. Only wished they came with the outer skins installed. They are super nice! |
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EmpiGT Samba Member

Joined: January 27, 2005 Posts: 2597
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Posted: Mon Nov 05, 2018 10:38 am Post subject: Re: Gerson - [email protected] - Klassic Fab |
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EmpiGT wrote: |
Anyone talk to Gerson in a while? I've called a couple times and emailed. But nothing back. Trying to place an order. |
Got a response the day after I posted this but sounded like an employee of Gersons. I replied on the 26th and nothing back yet. Sent another email today. We'll see? |
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EmpiGT Samba Member

Joined: January 27, 2005 Posts: 2597
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Posted: Thu Oct 25, 2018 5:51 pm Post subject: Re: Gerson - [email protected] - Klassic Fab |
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Anyone talk to Gerson in a while? I've called a couple times and emailed. But nothing back. Trying to place an order. |
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dodgerodder Samba Member
Joined: April 25, 2010 Posts: 170
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Posted: Wed Aug 08, 2018 7:30 pm Post subject: Re: Gerson - [email protected] - Klassic Fab |
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I could not be happier with my transaction with KlassicFab!
I ordered 2 heater channels, and firewall to patch the lower sections for my 66’.
I placed the order on KlassicFab’s website. The parts were delivered to my door in Florida in 1 week!! Amazing!
The parts are just perfect, as I hoped & heard they would be. Quality is so nice, every detail & stamping match my originals perfectly.
These are not the typical horrible repop heater channels. Every bend is perfect and smooth, like the original. Not the usual crimped mess everybody else makes.
Thanks for a great transaction, I cannot wait to start the install!!
Dan
_________________ My 66’ build thread:
https://www.thesamba.com/vw/forum/viewtopic.php?t=699235 |
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monokromatik Samba Member
Joined: July 21, 2008 Posts: 40 Location: Toronto
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Posted: Tue Jul 24, 2018 1:41 pm Post subject: Re: Gerson - [email protected] - Klassic Fab |
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Can i simply submit an online order or is this option only available for approved suppliers/distributors??
Thanks in advance |
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INRUSTITRUST Samba Member
Joined: February 19, 2008 Posts: 17 Location: Little Town Called Texas
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Posted: Fri Dec 15, 2017 8:33 pm Post subject: Re: Gerson - [email protected] - Klassic Fab |
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I bought lower windshield metal kfbw213 replacement for 1969 bay window. Excellent transaction! |
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[email protected] Samba Member

Joined: October 25, 2002 Posts: 281 Location: Hamilton, ON
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Posted: Fri Nov 17, 2017 7:39 am Post subject: Re: Gerson - [email protected] - Klassic Fab |
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I ordered '67 DC gates and one had a minor flaw. I called Klassic Fab and sent them some pictures to better explain the problem. Gerson said he would take care of it and make it right. Well...that is exactly what he and his customer service guy did. A new gate arrived. Klassic Fab even provided me status updates along the way and the new tail gate fits much better.
What I like was they owned up to the mistake and corrected the problem without any drama. I will buy from them again!
Many thanks Klassic Fab!!! |
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oakman Samba Member

Joined: February 05, 2014 Posts: 1751 Location: Edge of the Desert, Ca
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Posted: Fri Oct 06, 2017 10:34 am Post subject: Re: Gerson - [email protected] - Klassic Fab |
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Another great transaction with Klassic Fab! Ordered a set of ribbed bumpers and brackets on 9/27/17 and they were on my doorstep a week later 10/4/17 in So. Cal. Great service and fast shipping! Thanks Gerson for making all these great pieces!! _________________ Brandon |
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