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EverettB 
Administrator
Joined: April 11, 2000
Posts: 71606
Location: Phoenix 602
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 Posted: Fri Sep 11, 2009 11:08 am Post subject: Yahoo / AOL / Verizon email accounts not receiving emails |
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A few people have emailed me recently because they are not receiving the registration/activation email when they either register for the site or change their email to Yahoo.
They do receive normal emails sent from my account.
If you are on Yahoo, make sure you check your Spam or Bulk Mail folder as Yahoo may be putting the automated site emails in one of those folders.
If Yahoo has a "white list" of safe email addresses or web sites, please add the following email addresses to those lists:
[email protected] (me, also used by the site for some emails)
[email protected] (email used by the web site to send out notifications, including classifieds contacts from buyers)
If anyone has any advice, feel free to provide it.
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Everett Barnes - [email protected] | My wanted ads
"Water is the only drink for a wise man" | "Communication prevents complaints"
Stop dead photo links! Post your photos to The Samba Gallery!
Last edited by EverettB on Sun Jul 20, 2025 3:54 pm; edited 2 times in total |
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EverettB
Administrator
Joined: April 11, 2000
Posts: 71606
Location: Phoenix 602
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mikmalone
Samba Member
Joined: May 02, 2004
Posts: 308
Location: Seattle Wa
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| Posted: Fri Sep 18, 2009 8:09 pm Post subject: |
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| I've had this problem with a lot of emails from this site. They show up hours later and end up a page or two back so I never get them. |
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EverettB
Administrator
Joined: April 11, 2000
Posts: 71606
Location: Phoenix 602
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EverettB
Administrator
Joined: April 11, 2000
Posts: 71606
Location: Phoenix 602
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| Posted: Thu Feb 04, 2010 9:53 am Post subject: |
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I've been getting hundreds of "delayed" messages from Yahoo recently so if you have Yahoo, feel free to email them to tell them to stop delaying messages from the site as suspected spam.
As far as I can tell, it's only Classifieds Alerts that are being delayed
| Quote: |
Warning: message 1NcfuN-0004UJ-1S delayed 24 hour
Delay reason: SMTP error from remote mail server after initial connection:
host c.mx.mail.yahoo.com [206.190.54.127]: 421 4.7.0 [TS02] Messages from <Samba IP> temporarily deferred due to user complaints - 4.16.56.1; see http://postmaster.yahoo.com/421-ts02.html
No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.
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Note that it's not really user complaints, it's just their automated system thinking my site is sending out too many emails to Yahoo accounts.
I have already contacted them but they are slow to respond.
_________________
How to Post Photos
Everett Barnes - [email protected] | My wanted ads
"Water is the only drink for a wise man" | "Communication prevents complaints"
Stop dead photo links! Post your photos to The Samba Gallery! |
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The Sage
Samba Member
Joined: December 10, 2005
Posts: 2471
Location: Traverse City
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| Posted: Thu Feb 04, 2010 5:08 pm Post subject: |
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Does the site have any security or authentication certificates?
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EverettB
Administrator
Joined: April 11, 2000
Posts: 71606
Location: Phoenix 602
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EverettB
Administrator
Joined: April 11, 2000
Posts: 71606
Location: Phoenix 602
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| Posted: Sat Feb 06, 2010 2:42 pm Post subject: |
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As of today, it looks like ALL emails sent from the site are being rejected by Yahoo.
Anything sent from [email protected] or [email protected]
If you are on the site and have a Yahoo account, please contact them to let them know you are not getting any Forums notifications, classifieds alerts, and so on.
I have contacted them multiple times and they have been sending me form letters or unhelpful responses instead of clearing up this issue so additional emails from site members may help.
Thank you.
_________________
How to Post Photos
Everett Barnes - [email protected] | My wanted ads
"Water is the only drink for a wise man" | "Communication prevents complaints"
Stop dead photo links! Post your photos to The Samba Gallery! |
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hazetguy
Samba Member
Joined: April 06, 2001
Posts: 10801
Location: the past
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| Posted: Mon Feb 08, 2010 6:13 pm Post subject: |
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| i use yahoo exclusively for samba stuff. while i don't think i am totally missing emails through the classifieds, they are definitely taking a very long time to be received. i did a test email through one of my ads, it took over 14 hours to arrive in my mailbox. |
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EverettB
Administrator
Joined: April 11, 2000
Posts: 71606
Location: Phoenix 602
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| Posted: Mon Feb 08, 2010 6:25 pm Post subject: |
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Yes, it's mostly the alerts that are being blocked but a few new users have also told me they never got their initial sign up/active new account emails. If they got them later I would not know but one was over a day old.
I can see from my email rejects that you personally have not received 3 alerts as they were blocked so many times over a 72 hour period that my web site eventually quit trying to send them and they were purged from the mail queue.
_________________
How to Post Photos
Everett Barnes - [email protected] | My wanted ads
"Water is the only drink for a wise man" | "Communication prevents complaints"
Stop dead photo links! Post your photos to The Samba Gallery!
Last edited by EverettB on Mon Feb 08, 2010 7:53 pm; edited 1 time in total |
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dirtsandwich
Samba Member
Joined: April 25, 2008
Posts: 625
Location: SW Oregon
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| Posted: Mon Feb 08, 2010 7:05 pm Post subject: |
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Everett - did you contact them through http://help.yahoo.com/l/us/yahoo/helpcentral/ or elsewhere?
You may want to post some friendly feedback at http://ymailupdates.com/blog/ since this has been going on so long. They are pretty clear they aren't a support forum but it might not be a bad idea to put some visibility to the ongoing issue. My $0.02
edit: it may be helpful if someone getting these delayed emails could post the full headers.
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EverettB
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superman73
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Joined: December 21, 2006
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EverettB
Administrator
Joined: April 11, 2000
Posts: 71606
Location: Phoenix 602
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| Posted: Tue Feb 09, 2010 9:09 am Post subject: |
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| superman73 wrote: |
| so its just yahoo mail? i have a bellsouth.net address and now its going through att.yahoo and im getting forum notifications, if i missed any e-mails from the classifieds, i dont know. |
If you are getting anything at all you should be getting everything.
_________________
How to Post Photos
Everett Barnes - [email protected] | My wanted ads
"Water is the only drink for a wise man" | "Communication prevents complaints"
Stop dead photo links! Post your photos to The Samba Gallery! |
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hazetguy
Samba Member
Joined: April 06, 2001
Posts: 10801
Location: the past
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| Posted: Tue Feb 09, 2010 9:19 am Post subject: |
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i changed my email account to one that is not yahoo. i sent an email to myself through one of my ads, and it showed up almost instantly.
however, i prefer to use the yahoo account, so what can i do to complain or report this issue to yahoo? |
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delibessleep
Samba Member
Joined: January 09, 2005
Posts: 764
Location: Nine Mile Falls, WA
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| Posted: Tue Feb 09, 2010 9:21 am Post subject: |
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I just completed a customer service form with Yahoo. In it, I included a step-by-step process of how classified responses are not getting through. Hopefully, the technician can figure out what is going on from this.
I tried replying to myself on one of my adds and it didn't work. I Recently got yelled at for not replying to a prospective customer (via PM) on another...that one sorted out alright though in the end.
I will post the reply received by Yahoo.
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EverettB
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Location: Phoenix 602
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OTO X58
Samba Member
Joined: March 27, 2004
Posts: 3161
Location: Santa Cruz, CA
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barefootwestie
Samba Member
Joined: September 19, 2005
Posts: 1551
Location: Johns Island, SC
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| Posted: Tue Feb 09, 2010 11:20 am Post subject: |
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You know, now that I saw this post it makes a little sense to me. I thought that I had not been receiving all of the messages from the board, but thought it was just my imagination. As I would check the board and see messages that I had subscribed to that were updated and I didnt receive an e-mail.
I, too have a bellsouth account that has been transferred over to Yahoo. I bet that might be the problem.
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john7
Samba Member
Joined: August 06, 2003
Posts: 1551
Location: Garden grove ca
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| Posted: Tue Feb 09, 2010 11:23 am Post subject: |
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i had this problem about a year ago, but so far so good this time around.
Last time around i clicked each email and marked "not spam" and it has been good.
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