| Author |
Message |
Indetrucks
Samba Member
Joined: December 06, 2010
Posts: 66
Location: So Ca
|
 Posted: Tue Jun 21, 2011 5:15 am Post subject: ISP West Closed? |
 |
|
I have called twice and sent a couple emails to both addresses on their (contact us) page.
Been a few weeks with no responses.
Anyone know if these guys are open?
I need a right hand spindle nut for my 64 Notch w/drum brakes.
_________________
~Christian |
|
| Back to top |
|
 |
presidential
Samba Member
Joined: September 27, 2010
Posts: 325
Location: Front Royal, VA
|
| Posted: Tue Jun 21, 2011 5:18 am Post subject: |
|
|
Well, you are on the proper coast, so time zone differences is not the issue. No idea.
_________________
~Craig
2007 Husky Sled dog |
|
| Back to top |
|
|
JaxDog
Samba Member
Joined: April 27, 2011
Posts: 57
Location: Kingsport,TN
|
| Posted: Tue Jun 21, 2011 6:57 am Post subject: |
|
|
It took him a couple of days but I did receive an email response on an order status from Alex over the weekend. It was an internet order so I did not have to call.
_________________
66 Fasty - Total noob but trying to learn as fast I can.
The Dirty Gertie Adventure http://www.thesamba.com/vw/forum/viewtopic.php?t=466960 |
|
| Back to top |
|
|
ataraxia
Samba Member
Joined: March 19, 2010
Posts: 4511
Location: Illinois
|
| Posted: Tue Jun 21, 2011 7:06 am Post subject: |
|
|
Their website has been all screwed up the last few weeks...you should probably just call them.
I was looking at an ignition part and it was giving me fabric color options. It was happening on multiple pages and some never rendered due to errors. |
|
| Back to top |
|
|
Indetrucks
Samba Member
Joined: December 06, 2010
Posts: 66
Location: So Ca
|
| Posted: Tue Jun 21, 2011 7:19 am Post subject: |
|
|
| ataraxia wrote: |
Their website has been all screwed up the last few weeks...you should probably just call them.
I was looking at an ignition part and it was giving me fabric color options. It was happening on multiple pages and some never rendered due to errors. |
That's just it... I would have no problem ordering off the net but the nut I need isn't called out "right/left thread" so I don't want to order the wrong one.
I called em twice on different days and sent a couple emails. Nothing...
I've purchased and spent bigger bucks from em in the past, hopefully it's not this measly $3 nut "rendering my Notch undrivable" that's making it not worth their time :(
_________________
~Christian |
|
| Back to top |
|
|
ataraxia
Samba Member
Joined: March 19, 2010
Posts: 4511
Location: Illinois
|
| Posted: Tue Jun 21, 2011 7:25 am Post subject: |
|
|
| Indetrucks wrote: |
| ataraxia wrote: |
Their website has been all screwed up the last few weeks...you should probably just call them.
I was looking at an ignition part and it was giving me fabric color options. It was happening on multiple pages and some never rendered due to errors. |
That's just it... I would have no problem ordering off the net but the nut I need isn't called out "right/left thread" so I don't want to order the wrong one.
I called em twice on different days and sent a couple emails. Nothing...
I've purchased and spent bigger bucks from em in the past, hopefully it's not this measly $3 nut "rendering my Notch undrivable" that's making it not worth their time  |
I've only called them a couple of times-both afternoon and they picked up rather quickly. I don't buy a lot from them but they're usually very responsive-they know that a $3 nut now could later turn into a $500 sale later.
Wait a little while and try again. Or if you're close, stop by the shop... |
|
| Back to top |
|
|
presidential
Samba Member
Joined: September 27, 2010
Posts: 325
Location: Front Royal, VA
|
| Posted: Tue Jun 21, 2011 7:48 am Post subject: |
|
|
| ataraxia wrote: |
Their website has been all screwed up the last few weeks...you should probably just call them.
I was looking at an ignition part and it was giving me fabric color options. It was happening on multiple pages and some never rendered due to errors. |
So what kind of fabric did you decide on for your ignition?
_________________
~Craig
2007 Husky Sled dog |
|
| Back to top |
|
|
MOCHABILL
Samba Member
Joined: June 12, 2008
Posts: 584
Location: BY THE BAY
|
| Posted: Tue Jun 21, 2011 7:58 am Post subject: |
|
|
I just logged on,site came up and no problems 
_________________
'71 Squareback FI
'07 Passat wagon 2.0
'03 Ranger 4door 4.0 |
|
| Back to top |
|
|
ataraxia
Samba Member
Joined: March 19, 2010
Posts: 4511
Location: Illinois
|
| Posted: Tue Jun 21, 2011 8:05 am Post subject: |
|
|
| presidential wrote: |
| ataraxia wrote: |
Their website has been all screwed up the last few weeks...you should probably just call them.
I was looking at an ignition part and it was giving me fabric color options. It was happening on multiple pages and some never rendered due to errors. |
So what kind of fabric did you decide on for your ignition? |
I wound up finding one with fewer options at a comparable price...I didn't have to choose a color.
The site works when you go to it first...when you Google search a VW part number and click on the link, that's when there are problems.
Last I checked, horn bars, turn signal lenses and rear view mirrors didn't have fabric options! |
|
| Back to top |
|
|
Root_Werks
Samba Member
Joined: December 31, 2007
Posts: 1074
Location: San Juan Islands
|
| Posted: Tue Jun 21, 2011 8:13 am Post subject: |
|
|
I just ordered some stuff via evil-Bay from ISP West. I screwed up on the payment and thought I paid twice, Anthony was quick to respond after checking things on his end for me.
So they are still around, maybe just having website issues?
_________________
When I set my timing, why do I flush, then take a pee? |
|
| Back to top |
|
|
Indetrucks
Samba Member
Joined: December 06, 2010
Posts: 66
Location: So Ca
|
| Posted: Tue Jun 21, 2011 9:59 am Post subject: |
|
|
lol.. I 'm not having problems with the site. I'm having problems with human contact :lol:
I have ordered online just fine but I need a right hand threaded spindle nut. I don't want to pull the trigger and order a left hand thread on accident (their site doesn't give an option for which thread you want).
I also sent another question about a spacer in the drum area about a month ago and got no response.
_________________
~Christian |
|
| Back to top |
|
|
Mike Fisher
Samba Member
Joined: January 30, 2006
Posts: 18050
Location: Eugene, OR
|
| Posted: Tue Jun 21, 2011 10:16 am Post subject: |
|
|
Maybe they are kind of annoyed that you don't Trust them to send you the correct VW part since VW's are business for years! If you would of just ordered online, you'd have it now.
_________________
69 FI/AT square Daily Driver
66 sunroof,67,70,71,71,71AT,72,72AT,73 Parts
two 57 oval ragtops sold
'68 Karmann Ghia sold
Society is like stew. If you don't keep it stirred up you end up with a lot of scum on the top! - Russ_Wolfe/Edward Abbey |
|
| Back to top |
|
|
Indetrucks
Samba Member
Joined: December 06, 2010
Posts: 66
Location: So Ca
|
| Posted: Tue Jun 21, 2011 10:22 am Post subject: |
|
|
| Mike Fisher wrote: |
| Maybe they are kind of annoyed that you don't Trust them to send you the correct VW part since VW's are business for years! If you would of just ordered online, you'd have it now. |
You're fucking with me right?
I'm assuming you have never ordered from their site?
There isn't a box that I can check that mentions left/right side offered. It merely states (Spindle Nut).
When shipping is $8 for a $3 part, it's not something I'm willing to risk. I asked a couple months ago about a will call pick up and they said they are not allowing that at the time to the public. I'm only 4 miles away so you can imagine my frustration.
_________________
~Christian |
|
| Back to top |
|
|
Mike Fisher
Samba Member
Joined: January 30, 2006
Posts: 18050
Location: Eugene, OR
|
| Posted: Tue Jun 21, 2011 10:27 am Post subject: |
|
|
NO will call pick up sounds kind of shitty!
I've been ordering all my special bolts/nuts out of a DORMAN catalog from Eugene Fastener.
_________________
69 FI/AT square Daily Driver
66 sunroof,67,70,71,71,71AT,72,72AT,73 Parts
two 57 oval ragtops sold
'68 Karmann Ghia sold
Society is like stew. If you don't keep it stirred up you end up with a lot of scum on the top! - Russ_Wolfe/Edward Abbey |
|
| Back to top |
|
|
bad1916
Samba Member
Joined: November 14, 2010
Posts: 224
Location: Camarillo ca
|
| Posted: Tue Jun 21, 2011 10:39 am Post subject: |
|
|
| Indetrucks wrote: |
| Mike Fisher wrote: |
| Maybe they are kind of annoyed that you don't Trust them to send you the correct VW part since VW's are business for years! If you would of just ordered online, you'd have it now. |
You're fucking with me right?
I'm assuming you have never ordered from their site?
There isn't a box that I can check that mentions left/right side offered. It merely states (Spindle Nut).
When shipping is $8 for a $3 part, it's not something I'm willing to risk. I asked a couple months ago about a will call pick up and they said they are not allowing that at the time to the public. I'm only 4 miles away so you can imagine my frustration. |
Ive ordered from them before and had my brother pick it up from them since he works down the street. They have always had incredible customer servive.Call me old fashioned but I dont like doing internet orders myself because I would rather speak to someone and ensure its the right part for my application.
_________________
SEMPER PARATUS!
1963 SQUAREBACK |
|
| Back to top |
|
|
Tram
Samba Socialist
Joined: May 02, 2003
Posts: 23022
Location: Northwest of Normal
|
| Posted: Tue Jun 21, 2011 12:18 pm Post subject: |
|
|
They hosted the big Type 3 gathering at the Classic recently. Just got a package from them so I don't think they're closed. They'd better not be.
If you can't get through, try Bill & Steve's.
_________________
Немає виправдання для війни! Я з Україною.
| Bryan67 wrote: |
| Just my hands. And a little lube. No tools. |
Those who can- do.
Those who can't? Subaru. |
|
| Back to top |
|
|
squaretobehip
Samba Member
Joined: August 23, 2004
Posts: 4068
Location: San Jose, CA
|
| Posted: Tue Jun 21, 2011 12:49 pm Post subject: |
|
|
They're not closed. Just call or go in person. Alex was out of town for a while which is why they were "closed" for a month or so. They're back to being "open" and like Tram just mentioned, hosted a Type 3 event during the Classic Weekend. If you're 4 miles away, drive over there.
_________________
1963 Notchback - Ruby Red
1963 Squareback - Pearl White
1965 Squareback - Baltic Blue
Follow ISP West on:
Facebook - www.facebook.com/ispwest
Instagram - @ispwest - www.instagram.com/ispwest |
|
| Back to top |
|
|
ataraxia
Samba Member
Joined: March 19, 2010
Posts: 4511
Location: Illinois
|
| Posted: Tue Jun 21, 2011 2:06 pm Post subject: |
|
|
| Indetrucks wrote: |
| Mike Fisher wrote: |
| Maybe they are kind of annoyed that you don't Trust them to send you the correct VW part since VW's are business for years! If you would of just ordered online, you'd have it now. |
You're fucking with me right?
I'm assuming you have never ordered from their site?
There isn't a box that I can check that mentions left/right side offered. It merely states (Spindle Nut).
When shipping is $8 for a $3 part, it's not something I'm willing to risk. I asked a couple months ago about a will call pick up and they said they are not allowing that at the time to the public. I'm only 4 miles away so you can imagine my frustration. |
Just go over there if you're that close. I went in...at first they told me they didn't sell OTC but then decided to sell to me since I was there and wanted to spend $$. |
|
| Back to top |
|
|
Paul Wilson
Samba Member
Joined: August 30, 2003
Posts: 608
|
| Posted: Tue Jun 21, 2011 4:23 pm Post subject: |
|
|
I just went to the website and they showed left and right spindle nuts.
Paul |
|
| Back to top |
|
|
Vintage Man
Samba Member
Joined: November 11, 2010
Posts: 94
|
| Posted: Tue Jun 21, 2011 5:40 pm Post subject: |
|
|
| I just bought a wiring harness a week or two ago |
|
| Back to top |
|
|
|
